Call Details

Bolna ID: 73f661b2-9843-470a-93d4-8499ef003ec0

Phone: +919629788539

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 113.60s

Cost: ₹18.41

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-15 11:36:20

Ended:
Not set

Last Processed:
2025-10-15 11:40:03

Last Retry At:
2025-10-15 11:40:03

Next Retry Scheduled:
2025-10-15 11:43:43

Next Call Scheduled:
2025-10-15 11:43:43

Call Timeline 11
2025-10-15 11:36:20
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 11:36:23
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:36:24
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:36:36
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:38:43
COMPLETED MAIN
CALLBACK_UPDATE
₹16.41
Duration: 113.60s
2025-10-15 11:38:43
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-15 11:38:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-15 11:38:48
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68ef3a708a8eab3c5bf74334, scheduled_for=2025-10-15T15:30}
2025-10-15 11:38:51
COMPLETED MAIN
CALLBACK_UPDATE
₹18.41
Duration: 113.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Scheduled Call Back, disposition_3=Customer will call back at specified time}}}
2025-10-15 11:40:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 11:40:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-15 11:40:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 11:40:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi SIVANESH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  i i i will call you sometime because i just saw that thing but
assistant:  No worries, SIVANESH! When would be a good time for me to call you back today or tomorrow?
user:  three thirty
assistant:  Great, SIVANESH! I'll call you back at three thirty. Meanwhile, just curious, are you looking for a job change right now or just updating your resume?
user:  not right now i'm taking i'm taking this one
assistant:   Got it, SIVANESH. Just to check, you have around ten years of experience, right?
user:  ok yes ma'am no no eight years
assistant:   Thanks for letting me know, SIVANESH. What kind of roles are you targeting with your resume?
user:  yes yes
assistant:   Sorry, SIVANESH, could you please tell me what kind of roles
user:  पच्चीस साल procurements
assistant:   Oh wow, twenty five years in procurements! That’s impressive, SIVANESH. Are you aware of ATS, the applicant
user:  eight years only
assistant:  Thanks for clarifying, SIVANESH. So, eight years in procurements, right? Are you familiar with ATS and how it affects your resume?
user:  i
assistant:   Sorry, SIVANESH
user:  i'm on a three petition with the
assistant:   Sorry, SIVANESH, could
user:  three thirty i will call you now three thirty
assistant:   Perfect, SIVANESH! I’ll wait for your call at three thirty. Meanwhile, just so you know,
user:  ok thank you
assistant:  You’re welcome, SIVANESH! Looking forward to our chat at three thirty. Have a great day!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi SIVANESH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  i i i will call you sometime because i just saw that thing but
assistant:  No worries, SIVANESH! When would be a good time for me to call you back today or tomorrow?
user:  three thirty
assistant:  Great, SIVANESH! I'll call you back at three thirty. Meanwhile, just curious, are you looking for a job change right now or just updating your resume?
user:  not right now i'm taking i'm taking this one
assistant:   Got it, SIVANESH. Just to check, you have around ten years of experience, right?
user:  ok yes ma'am no no eight years
assistant:   Thanks for letting me know, SIVANESH. What kind of roles are you targeting with your resume?
user:  yes yes
assistant:   Sorry, SIVANESH, could you please tell me what kind of roles
user:  पच्चीस साल procurements
assistant:   Oh wow, twenty five years in procurements! That’s impressive, SIVANESH. Are you aware of ATS, the applicant
user:  eight years only
assistant:  Thanks for clarifying, SIVANESH. So, eight years in procurements, right? Are you familiar with ATS and how it affects your resume?
user:  i
assistant:   Sorry, SIVANESH
user:  i'm on a three petition with the
assistant:   Sorry, SIVANESH, could
user:  three thirty i will call you now three thirty
assistant:   Perfect, SIVANESH! I’ll wait for your call at three thirty. Meanwhile, just so you know,
user:  ok thank you
assistant:  You’re welcome, SIVANESH! Looking forward to our chat at three thirty. Have a great day!
assistant: Call will now disconnect
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Context Details
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