Call Details
Bolna ID:
54728d5a-4add-4035-8598-419302d79b46
Phone: +918951195847
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 57.10s
Cost: ₹8.29
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-15 11:31:22
Ended:
Not set
Last Processed:
2025-10-15 11:34:03
Last Retry At:
2025-10-15 11:34:03
Next Retry Scheduled:
2025-10-15 11:37:53
Next Call Scheduled:
2025-10-15 11:37:53
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi SATH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: हां हां tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: well i was just updating a resume job changes in if i have
assistant: Got it, SATH. You have around ten years of experience, right? What kind of roles are you targeting?
user: no no not ten years seven years
assistant: Thanks for correcting me, SATH. Seven years it is. What roles are you aiming for?
user: operations
assistant: Operations, nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
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user: hello
assistant: Hi SATH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: हां हां tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: well i was just updating a resume job changes in if i have
assistant: Got it, SATH. You have around ten years of experience, right? What kind of roles are you targeting?
user: no no not ten years seven years
assistant: Thanks for correcting me, SATH. Seven years it is. What roles are you aiming for?
user: operations
assistant: Operations, nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
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Aim to make each bullet point one to two lines long, focusing on essential information., scale=100}, qualityAddOn={feedback=The resume somewhat follows stylistic guidelines, but improvements are needed in handling clichés, consistent date formatting, and active voice usage., score=60, buzzwordsCliches=There is an over-reliance on buzzwords and phrases that lessen the impact of real achievements. Opt for more specific, concrete language over general terms like 'team player' or 'dynamic professional'., datesFormatting=Date formats are inconsistent, merging both month-year and full date formats within the same sections. Unifying date representations across the document will improve professionalism., activeVoice=The resume would benefit from more consistent use of the active voice throughout. Ensuring every bullet starts with an active verb will create a direct and engaging tone., scale=100, personalPronounsUsage=Personal pronouns are used sparingly, which aligns with standard resume conventions. Ensure this practice continues for a more professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T06:01:28.583846, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 06:01:28, id=54728d5a-4add-4035-8598-419302d79b46, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 06:01:23, status=ringing}
{created_at_str=2025-10-15 06:01:23, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T06:01:23.58398, scheduled_at=2025-10-15T06:01:23.583949, custom_extractions=null, telephony_data={duration=0.0, to_number=+918951195847, provider_call_id=c96afbab-a3da-4ceb-8eff-a135015f13c3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918951195847, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 11:20:36, callback_request_id=null, is_callback=null, fullName=SATH, resume_review_id=68ef35ec18c34103788e2a89, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections like Contact, Experience, Education, and Skills, but lacks a clear layout structure. Reorganizing sections into a cleaner and more logical flow will improve readability and searchability., score=62, readability=Using larger or bolder font for section headings and bullet points would increase readability. Adding more white space between sections can help distinguish them from one another., essentialSectionsPresence=While all the necessary sections are present, the presentation can be confusing without clear headings and separation between sections. The Experience section should begin with the most recent role to maintain a clear chronological order., scale=100}, atsReadabilityScore={feedback=The resume has most vital content areas but requires more distinct labeling and formatting for maximum ATS optimization. Ensuring label consistency and emphasizing role-specific keywords will enhance ATS compatibility., score=65, scale=100, keyElementsReadableByATS=ATS systems may struggle with inconsistent sections and the lack of proper headings, impacting parsing accuracy. Label each section clearly and use simple, ATS-friendly formatting to ensure key details are captured.}, impact={feedback=The resume contains some quantifiable achievements but frequently lacks strong, active verbs. Replacing weak verbs and focusing more on specific results will enhance the impact., score=58, spellCheck=The resume contains minor spelling errors, particularly in job titles and certifications. Running a thorough spell-check and reviewing for common spelling pitfalls is advised., bulletPointsUsage=While bullet points are used, they are not consistently clear and concise, and some lack context or result clarity. Revamping them for uniformity and impact can create a stronger narrative., weakActionVerbs=The use of verbs lacks strength, often resorting to passive or less dynamic words. Consider stronger alternatives like 'spearheaded', 'orchestrated', or 'accelerated' to convey more authority and control., scale=100, quantifyingImpact=There are good attempts at quantifying results, like indicating a 30% increase in revenue, but more metrics should be included where applicable. Ensure every point talks about a specific achievement or contribution., repetitionAvoidance=There is noticeable repetition in language and actions described, reducing the uniqueness of each bullet point. Avoid using the same phrasing, especially when describing diverse experiences., accomplishmentLanguage=While result-driven language is present to some extent, it is not consistent throughout the resume. Ensure every point begins with a strong action verb and showcases a clear accomplishment.}, crispness={feedback=The resume suffers from a lack of concise expression and overly detailed bullet points. A more succinct approach would improve readability and engagement., resumeLength=Given the level of experience, a two-page resume is acceptable, but sections need to be more refined to avoid overlapping content. Condensing information will allow for greater focus and emphasis on key achievements., score=55, bulletPointsCount=The number of bullet points per role is excessive and dilutes the impact of significant achievements. Limiting bullet points to 4-5 key accomplishments per job would streamline the resume., fillerWords=The resume contains numerous filler words that distract from the main achievements. Trimming these and getting straight to the point will bolster clarity and precision., bulletPointLength=Bullet points are, overall, too verbose which reduces quick readability. Aim to make each bullet point one to two lines long, focusing on essential information., scale=100}, qualityAddOn={feedback=The resume somewhat follows stylistic guidelines, but improvements are needed in handling clichés, consistent date formatting, and active voice usage., score=60, buzzwordsCliches=There is an over-reliance on buzzwords and phrases that lessen the impact of real achievements. Opt for more specific, concrete language over general terms like 'team player' or 'dynamic professional'., datesFormatting=Date formats are inconsistent, merging both month-year and full date formats within the same sections. Unifying date representations across the document will improve professionalism., activeVoice=The resume would benefit from more consistent use of the active voice throughout. Ensuring every bullet starts with an active verb will create a direct and engaging tone., scale=100, personalPronounsUsage=Personal pronouns are used sparingly, which aligns with standard resume conventions. Ensure this practice continues for a more professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T06:01:25.231341, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 06:01:25, id=54728d5a-4add-4035-8598-419302d79b46, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 06:01:23, status=initiated}
Context Details
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