Call Details

Bolna ID: c920c635-ca07-44c5-a029-8409ada59702

Phone: +919896155488

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-15 11:17:21

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 11:29:35

Next Call Scheduled:
2025-10-15 11:29:35

Call Timeline 14
2025-10-15 11:17:22
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 11:17:25
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:17:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:18:28
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:18:28
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-15 11:18:28
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-15 11:24:04
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=942184cc-4a72-4075-8f0a-7d084c6d95e9}
2025-10-15 11:24:35
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=942184cc-4a72-4075-8f0a-7d084c6d95e9}
2025-10-15 11:24:35
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-15 11:24:35
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=942184cc-4a72-4075-8f0a-7d084c6d95e9}
2025-10-15 11:30:04
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=cc531e14-0ae4-4e1c-82c2-89b8875c26c2}
2025-10-15 11:30:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=cc531e14-0ae4-4e1c-82c2-89b8875c26c2}
2025-10-15 11:30:34
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-15 11:30:34
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=cc531e14-0ae4-4e1c-82c2-89b8875c26c2}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-15 05:47:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T05:47:21.948739, scheduled_at=2025-10-15T05:47:21.948701, custom_extractions=null, telephony_data={duration=0.0, to_number=+919896155488, provider_call_id=f1062d3c-1092-4d40-9cf4-5a7503cdd2e0, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919896155488, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 11:07:15, callback_request_id=null, is_callback=null, fullName=ANJALI, resume_review_id=68ef32d918c34103788e2933, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout includes essential sections but lacks a professional header. The presence of unnecessary personal information like date of birth affects its outline., score=60, readability=The format is somewhat readable, yet the alignment and lack of clarity in section transitions hinder quick comprehension. Grouping similar sections would help in enhancing readability., essentialSectionsPresence=Experience and Education are present but not in the preferred reverse chronological order. The Objective section is not essential and could be omitted., scale=100}, atsReadabilityScore={feedback=Key elements like name and contact information are readable by ATS but could be optimized further. Adding more industry-specific keywords will aid in enhancing ATS compatibility., score=60, scale=100, keyElementsReadableByATS=While the name and contact details are clear, document structure hinders efficient ATS parsing. Simplifying layout and using standard headings will improve ATS effectiveness.}, impact={feedback=The resume lacks quantifiable achievements and overuses certain action verbs. More specific accomplishments with measurable outcomes would strengthen impact., score=58, spellCheck=The resume contains minor grammatical errors and incorrect capitalization, impacting professionalism. Review for spelling and grammar to improve quality., bulletPointsUsage=Bullet points are used but lack clarity and precision. Adding structured bullet points would increase effectiveness., weakActionVerbs=Many weak action verbs are present, such as 'taught' and 'managed,' which could be replaced with more dynamic verbs like 'orchestrated' or 'achieved.', scale=100, quantifyingImpact=The resume doesn't effectively quantify impact, such as the number of sessions conducted or clients served. Including numerical data would enhance credibility and impact., repetitionAvoidance=There's a noticeable repetition of phrases and actions, which diminishes the impact. Using varied vocabulary to describe different responsibilities is recommended., accomplishmentLanguage=Accomplishments are described in a generic manner. Incorporating more outcome-focused language could better highlight achievements.}, crispness={feedback=The resume is unnecessarily lengthy given the candidate's experience, and bullet points are often too detailed. Condensing content and enhancing clarity will improve overall crispness., resumeLength=The length is too long for the described experience, making it overwhelming. Streamlining content to focus on key achievements is advised., score=55, bulletPointsCount=Most sections lack bulleted lists, affecting readability. Short, concise bullet points instead of paragraphs will enhance structure., fillerWords=The document contains redundant and repetitive language. Removing unnecessary words will make the resume more crisp and effective., bulletPointLength=The few existing bullet points are overly detailed and not succinct. Reducing the length and focusing on key achievements is critical., scale=100}, qualityAddOn={feedback=The resume uses generic buzzwords and lacks a stylistically professional tone. Consistent formatting and reduction of clichés would boost quality., score=57, buzzwordsCliches=Generic terms like 'motivated' and 'advanced training' are noted. Replacing these with specific achievements or characteristics is advised., datesFormatting=Inconsistent date formatting observed across the work experience section. Harmonizing the format to 'Month Year - Month Year' is recommended for clarity., activeVoice=The resume predominantly uses the passive voice. 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