Call Details

Bolna ID: 32ea625f-7e90-4e67-8650-d69a69579cc3

Phone: +919963142829

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 62.50s

Cost: ₹8.56

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-15 10:14:18

Ended:
Not set

Last Processed:
2025-10-15 10:17:03

Last Retry At:
2025-10-15 10:17:03

Next Retry Scheduled:
2025-10-15 10:20:48

Next Call Scheduled:
2025-10-15 10:20:48

Call Timeline 11
2025-10-15 10:14:19
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 10:14:22
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 10:14:24
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 10:14:32
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 10:15:48
COMPLETED MAIN
CALLBACK_UPDATE
₹7.06
Duration: 62.50s
2025-10-15 10:15:48
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-15 10:15:48
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-15 10:15:50
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68ef26fe8a8eab3c5bf73dfd, scheduled_for=2025-10-15T13:00}
2025-10-15 10:15:57
COMPLETED MAIN
CALLBACK_UPDATE
₹8.56
Duration: 62.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled, disposition_3=Customer requested callback tomorrow at 1 PM}}}
2025-10-15 10:17:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 10:17:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-15 10:17:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 10:17:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  yeah
assistant:  Hi Mohd, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no actually i'm at office now i'll be able to give you call in subject
assistant:  No worries, Mohd! What time can I call you back today or tomorrow?
user:  tomorrow i i pm
assistant:  Great, Mohd! I'll call you tomorrow at one PM then. Just to confirm, I see you checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no looking for a change
assistant:  Got it, Mohd. You have around ten years of experience, right?
user:  yes you can call me tomorrow
assistant:   Thanks, Mohd! What kind of roles are you targeting in your job search?
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user:  yeah
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user:  no actually i'm at office now i'll be able to give you call in subject
assistant:  No worries, Mohd! What time can I call you back today or tomorrow?
user:  tomorrow i i pm
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user:  no looking for a change
assistant:  Got it, Mohd. You have around ten years of experience, right?
user:  yes you can call me tomorrow
assistant:   Thanks, Mohd! What kind of roles are you targeting in your job search?
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Context Details
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