Call Details

Bolna ID: 7e7e7e5b-9c95-465b-ab59-a3557eb5dbba

Phone: +917904406795

From: N/A

Status: completed

Processing: COMPLETED

Duration: 7.40s

Cost: ₹0.61

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-15 09:53:03

Last Retry At:
2025-10-15 09:53:03

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-15 09:51:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 09:51:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 09:51:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 09:51:20
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 09:51:38
COMPLETED MAIN
CALLBACK_UPDATE
₹0.11
Duration: 7.40s
2025-10-15 09:51:44
COMPLETED MAIN
CALLBACK_UPDATE
₹0.61
Duration: 7.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Not Connected, disposition_2=, disposition_3=}}}
2025-10-15 09:53:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 09:53:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-15 04:21:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.61, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.113, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.001, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.113}, network=0.925, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T04:21:03.761454, scheduled_at=2025-10-15T04:21:03.761421, custom_extractions=null, telephony_data={duration=8.0, to_number=+917904406795, provider_call_id=0707850d-b22a-4b7d-b733-2b1eb1795dea, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/48eabbe9-77c9-4809-8662-9f400137113b.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+917904406795, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dc13054d-84e6-4644-a4db-1cc84e4a5098, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-10-15T04:21:43.546809, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 04:21:43, id=7e7e7e5b-9c95-465b-ab59-a3557eb5dbba, campaign_id=null, summary=The conversation begins with the agent greeting the user, asking if they can be identified., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Not Connected", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Not Connected, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=7.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=7.3999376, provider_connected=false}, transcriber_duration=7.3999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=17, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=17, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 04:21:03, status=completed}

{created_at_str=2025-10-15 04:21:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.11, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.113, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.113}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T04:21:03.761454, scheduled_at=2025-10-15T04:21:03.761421, custom_extractions=null, telephony_data={duration=0.0, to_number=+917904406795, provider_call_id=0707850d-b22a-4b7d-b733-2b1eb1795dea, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917904406795, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dc13054d-84e6-4644-a4db-1cc84e4a5098, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-10-15T04:21:35.097937, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 04:21:35, id=7e7e7e5b-9c95-465b-ab59-a3557eb5dbba, campaign_id=null, summary=The conversation begins with the agent greeting the user, asking if they can be identified., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=7.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=7.3999376, provider_connected=false}, transcriber_duration=7.3999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=17, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=17, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 04:21:03, status=call-disconnected}

{created_at_str=2025-10-15 04:21:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T04:21:03.761454, scheduled_at=2025-10-15T04:21:03.761421, custom_extractions=null, telephony_data={duration=0.0, to_number=+917904406795, provider_call_id=0707850d-b22a-4b7d-b733-2b1eb1795dea, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917904406795, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dc13054d-84e6-4644-a4db-1cc84e4a5098, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T04:21:19.580791, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 04:21:19, id=7e7e7e5b-9c95-465b-ab59-a3557eb5dbba, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 04:21:03, status=in-progress}

{created_at_str=2025-10-15 04:21:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T04:21:03.761454, scheduled_at=2025-10-15T04:21:03.761421, custom_extractions=null, telephony_data={duration=0.0, to_number=+917904406795, provider_call_id=0707850d-b22a-4b7d-b733-2b1eb1795dea, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917904406795, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dc13054d-84e6-4644-a4db-1cc84e4a5098, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T04:21:09.525686, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 04:21:09, id=7e7e7e5b-9c95-465b-ab59-a3557eb5dbba, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 04:21:03, status=ringing}

{created_at_str=2025-10-15 04:21:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T04:21:03.761454, scheduled_at=2025-10-15T04:21:03.761421, custom_extractions=null, telephony_data={duration=0.0, to_number=+917904406795, provider_call_id=0707850d-b22a-4b7d-b733-2b1eb1795dea, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917904406795, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dc13054d-84e6-4644-a4db-1cc84e4a5098, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T04:21:06.999087, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 04:21:06, id=7e7e7e5b-9c95-465b-ab59-a3557eb5dbba, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 04:21:03, status=initiated}
Context Details
{recipient_phone_number=+917904406795, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=dc13054d-84e6-4644-a4db-1cc84e4a5098, attemptType=RETRY}, resume_review_id=null}