Call Details

Bolna ID: 9b41e97a-70a2-4145-ad2f-b63705d91474

Phone: +917869880641

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-14 18:36:17

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-14 18:47:47

Next Call Scheduled:
2025-10-14 18:47:47

Call Timeline 14
2025-10-14 18:36:18
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 18:36:20
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 18:36:21
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 18:36:56
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 18:36:56
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-14 18:36:56
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-14 18:42:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ff7d3e74-51ab-49c5-8a41-5287edf5c9ef}
2025-10-14 18:42:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=ff7d3e74-51ab-49c5-8a41-5287edf5c9ef}
2025-10-14 18:42:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-14 18:42:47
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ff7d3e74-51ab-49c5-8a41-5287edf5c9ef}
2025-10-14 18:48:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=64049ca2-9a7b-40fc-af6d-ea972384fcfa}
2025-10-14 18:48:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=64049ca2-9a7b-40fc-af6d-ea972384fcfa}
2025-10-14 18:48:34
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-14 18:48:34
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=64049ca2-9a7b-40fc-af6d-ea972384fcfa}
Call History (Raw Callbacks) 9

{created_at_str=2025-10-14 13:18:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:18:03.685662, scheduled_at=2025-10-14T13:18:03.68563, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=04a51eca-8dc9-4fa9-a901-5ce88cd776d7, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b41e97a-70a2-4145-ad2f-b63705d91474, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:18:34.04747, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:18:34, id=64049ca2-9a7b-40fc-af6d-ea972384fcfa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:18:03, status=busy}

{created_at_str=2025-10-14 13:18:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:18:03.685662, scheduled_at=2025-10-14T13:18:03.68563, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=04a51eca-8dc9-4fa9-a901-5ce88cd776d7, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b41e97a-70a2-4145-ad2f-b63705d91474, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:18:07.810311, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:18:07, id=64049ca2-9a7b-40fc-af6d-ea972384fcfa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:18:03, status=ringing}

{created_at_str=2025-10-14 13:18:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:18:03.685662, scheduled_at=2025-10-14T13:18:03.68563, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=04a51eca-8dc9-4fa9-a901-5ce88cd776d7, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b41e97a-70a2-4145-ad2f-b63705d91474, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:18:06.152926, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:18:06, id=64049ca2-9a7b-40fc-af6d-ea972384fcfa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:18:03, status=initiated}

{created_at_str=2025-10-14 13:12:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:12:03.638632, scheduled_at=2025-10-14T13:12:03.638607, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=3849155d-ee5d-4d4c-bd26-134d4931fa49, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b41e97a-70a2-4145-ad2f-b63705d91474, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:12:47.133671, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:12:47, id=ff7d3e74-51ab-49c5-8a41-5287edf5c9ef, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:12:03, status=busy}

{created_at_str=2025-10-14 13:12:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:12:03.638632, scheduled_at=2025-10-14T13:12:03.638607, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=3849155d-ee5d-4d4c-bd26-134d4931fa49, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b41e97a-70a2-4145-ad2f-b63705d91474, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:12:07.975024, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:12:07, id=ff7d3e74-51ab-49c5-8a41-5287edf5c9ef, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:12:03, status=ringing}

{created_at_str=2025-10-14 13:12:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:12:03.638632, scheduled_at=2025-10-14T13:12:03.638607, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=3849155d-ee5d-4d4c-bd26-134d4931fa49, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b41e97a-70a2-4145-ad2f-b63705d91474, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:12:06.928473, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:12:06, id=ff7d3e74-51ab-49c5-8a41-5287edf5c9ef, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:12:03, status=initiated}

{created_at_str=2025-10-14 13:06:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:06:18.436466, scheduled_at=2025-10-14T13:06:18.43644, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=acd4a344-9256-4099-a6ae-4142fa8bc663, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 18:25:57, callback_request_id=null, is_callback=null, fullName=Namrata, resume_review_id=68ee482318c34103788e0eb8, reviewDetails={overallScore={score=63.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume maintains a professional layout that simplifies navigation for both recruiters and ATS systems. However, minor adjustments such as visual aids to separate sections can improve readability., score=65, readability=The text is mostly clear, but some sections would benefit from additional spacing for enhanced readability. Improving section headers can also guide the reader more fluidly through the content., essentialSectionsPresence=The resume contains all essential sections, like Professional Summary, Experience, and Education, which effectively highlight the candidate's qualifications. However, listing Experience in reverse chronological order can further emphasize the most recent roles., scale=100}, atsReadabilityScore={feedback=The resume's structure is moderately ATS compatible, though the addition of targeted keywords from the job description could enhance this further. Including specific industry phrases would increase ATS match., score=67, scale=100, keyElementsReadableByATS=Essential elements, such as contact information and job titles, are well-structured for ATS extraction. However, ensuring consistent labeling for sections can boost ATS navigation of the document.}, impact={feedback=The resume reflects impactful achievements, but lacks consistent quantification of accomplishments. Incorporating precise metrics can better represent the effectiveness of past roles., score=62, spellCheck=The resume is generally free of spelling errors, though a meticulous review could ensure absolute correctness in terminology specific to the IT and SAP fields., bulletPointsUsage=Bullet points are effectively utilized to clearly present responsibilities and achievements. However, ensuring each point begins with a strong action verb could heighten impact., weakActionVerbs=While there are strong verbs used throughout, there is occasional reliance on those less impactful. Replacing these with more dynamic alternatives can better convey proactive contributions., scale=100, quantifyingImpact=The candidate describes responsibilities well, but providing quantifiable data, such as specific percentages, would strengthen the credibility and depth of the accomplishments., repetitionAvoidance=There is a tendency to repeat certain phrases and action verbs. Varied language could enhance the reader's engagement and clearly delineate different achievements., accomplishmentLanguage=Many sections use language that focuses on duties rather than accomplishments. Refining phrasing to emphasize results achieved will create a more compelling narrative.}, crispness={feedback=The resume covers a large volume of experience but could be condensed for succinctness. Focusing bullet points more tightly on key achievements could improve clarity and impact., resumeLength=The length seems slightly extended for the experience level and could use tightening. Reducing some detailed explanations not pertinent to the target job can help streamline the content., score=60, bulletPointsCount=The resume uses bullet points extensively, which aids in breaking down complex information. However, some sections have excessive points, leading to repetitive descriptions., fillerWords=The presence of filler words detracts from crispness, so reducing them can increase the resume's dynamism. Aim for concise and direct language to make each point stand out., bulletPointLength=Bullet points occasionally run too long, diluting their effectiveness. Shortening these points for brevity and impact would sharpen the presentation., scale=100}, qualityAddOn={feedback=The writing style is professional, yet susceptible to improvement through the removal of clichés. Sections maintain an active voice, integrating direct language to substantiate qualifications., score=63, buzzwordsCliches=Common buzzwords and clichés appear periodically and may dilute the resume’s authenticity. Replacing them with specific examples and outcomes will fortify the candidate's unique value., datesFormatting=Dates need consistency in formatting for a more polished appearance. Applying a uniform format across all roles will enhance professional presentation., activeVoice=The resume effectively uses active voice, reinforcing the candidate's proactive role in tasks. Consistent utilization of active statements enhances the overall assertiveness of the content., scale=100, personalPronounsUsage=There is proper avoidance of personal pronouns, maintaining an objective and professional tone throughout the resume. This approach supports an impersonal yet effective portrayal of the candidate.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:06:55.773664, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:06:55, id=9b41e97a-70a2-4145-ad2f-b63705d91474, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:06:18, status=busy}

{created_at_str=2025-10-14 13:06:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:06:18.436466, scheduled_at=2025-10-14T13:06:18.43644, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=acd4a344-9256-4099-a6ae-4142fa8bc663, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 18:25:57, callback_request_id=null, is_callback=null, fullName=Namrata, resume_review_id=68ee482318c34103788e0eb8, reviewDetails={overallScore={score=63.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume maintains a professional layout that simplifies navigation for both recruiters and ATS systems. However, minor adjustments such as visual aids to separate sections can improve readability., score=65, readability=The text is mostly clear, but some sections would benefit from additional spacing for enhanced readability. Improving section headers can also guide the reader more fluidly through the content., essentialSectionsPresence=The resume contains all essential sections, like Professional Summary, Experience, and Education, which effectively highlight the candidate's qualifications. However, listing Experience in reverse chronological order can further emphasize the most recent roles., scale=100}, atsReadabilityScore={feedback=The resume's structure is moderately ATS compatible, though the addition of targeted keywords from the job description could enhance this further. Including specific industry phrases would increase ATS match., score=67, scale=100, keyElementsReadableByATS=Essential elements, such as contact information and job titles, are well-structured for ATS extraction. However, ensuring consistent labeling for sections can boost ATS navigation of the document.}, impact={feedback=The resume reflects impactful achievements, but lacks consistent quantification of accomplishments. Incorporating precise metrics can better represent the effectiveness of past roles., score=62, spellCheck=The resume is generally free of spelling errors, though a meticulous review could ensure absolute correctness in terminology specific to the IT and SAP fields., bulletPointsUsage=Bullet points are effectively utilized to clearly present responsibilities and achievements. However, ensuring each point begins with a strong action verb could heighten impact., weakActionVerbs=While there are strong verbs used throughout, there is occasional reliance on those less impactful. Replacing these with more dynamic alternatives can better convey proactive contributions., scale=100, quantifyingImpact=The candidate describes responsibilities well, but providing quantifiable data, such as specific percentages, would strengthen the credibility and depth of the accomplishments., repetitionAvoidance=There is a tendency to repeat certain phrases and action verbs. Varied language could enhance the reader's engagement and clearly delineate different achievements., accomplishmentLanguage=Many sections use language that focuses on duties rather than accomplishments. Refining phrasing to emphasize results achieved will create a more compelling narrative.}, crispness={feedback=The resume covers a large volume of experience but could be condensed for succinctness. Focusing bullet points more tightly on key achievements could improve clarity and impact., resumeLength=The length seems slightly extended for the experience level and could use tightening. Reducing some detailed explanations not pertinent to the target job can help streamline the content., score=60, bulletPointsCount=The resume uses bullet points extensively, which aids in breaking down complex information. However, some sections have excessive points, leading to repetitive descriptions., fillerWords=The presence of filler words detracts from crispness, so reducing them can increase the resume's dynamism. Aim for concise and direct language to make each point stand out., bulletPointLength=Bullet points occasionally run too long, diluting their effectiveness. Shortening these points for brevity and impact would sharpen the presentation., scale=100}, qualityAddOn={feedback=The writing style is professional, yet susceptible to improvement through the removal of clichés. Sections maintain an active voice, integrating direct language to substantiate qualifications., score=63, buzzwordsCliches=Common buzzwords and clichés appear periodically and may dilute the resume’s authenticity. Replacing them with specific examples and outcomes will fortify the candidate's unique value., datesFormatting=Dates need consistency in formatting for a more polished appearance. Applying a uniform format across all roles will enhance professional presentation., activeVoice=The resume effectively uses active voice, reinforcing the candidate's proactive role in tasks. Consistent utilization of active statements enhances the overall assertiveness of the content., scale=100, personalPronounsUsage=There is proper avoidance of personal pronouns, maintaining an objective and professional tone throughout the resume. This approach supports an impersonal yet effective portrayal of the candidate.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:06:21.361118, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:06:21, id=9b41e97a-70a2-4145-ad2f-b63705d91474, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:06:18, status=ringing}

{created_at_str=2025-10-14 13:06:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T13:06:18.436466, scheduled_at=2025-10-14T13:06:18.43644, custom_extractions=null, telephony_data={duration=0.0, to_number=+917869880641, provider_call_id=acd4a344-9256-4099-a6ae-4142fa8bc663, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917869880641, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 18:25:57, callback_request_id=null, is_callback=null, fullName=Namrata, resume_review_id=68ee482318c34103788e0eb8, reviewDetails={overallScore={score=63.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume maintains a professional layout that simplifies navigation for both recruiters and ATS systems. However, minor adjustments such as visual aids to separate sections can improve readability., score=65, readability=The text is mostly clear, but some sections would benefit from additional spacing for enhanced readability. Improving section headers can also guide the reader more fluidly through the content., essentialSectionsPresence=The resume contains all essential sections, like Professional Summary, Experience, and Education, which effectively highlight the candidate's qualifications. However, listing Experience in reverse chronological order can further emphasize the most recent roles., scale=100}, atsReadabilityScore={feedback=The resume's structure is moderately ATS compatible, though the addition of targeted keywords from the job description could enhance this further. Including specific industry phrases would increase ATS match., score=67, scale=100, keyElementsReadableByATS=Essential elements, such as contact information and job titles, are well-structured for ATS extraction. However, ensuring consistent labeling for sections can boost ATS navigation of the document.}, impact={feedback=The resume reflects impactful achievements, but lacks consistent quantification of accomplishments. Incorporating precise metrics can better represent the effectiveness of past roles., score=62, spellCheck=The resume is generally free of spelling errors, though a meticulous review could ensure absolute correctness in terminology specific to the IT and SAP fields., bulletPointsUsage=Bullet points are effectively utilized to clearly present responsibilities and achievements. However, ensuring each point begins with a strong action verb could heighten impact., weakActionVerbs=While there are strong verbs used throughout, there is occasional reliance on those less impactful. Replacing these with more dynamic alternatives can better convey proactive contributions., scale=100, quantifyingImpact=The candidate describes responsibilities well, but providing quantifiable data, such as specific percentages, would strengthen the credibility and depth of the accomplishments., repetitionAvoidance=There is a tendency to repeat certain phrases and action verbs. Varied language could enhance the reader's engagement and clearly delineate different achievements., accomplishmentLanguage=Many sections use language that focuses on duties rather than accomplishments. Refining phrasing to emphasize results achieved will create a more compelling narrative.}, crispness={feedback=The resume covers a large volume of experience but could be condensed for succinctness. Focusing bullet points more tightly on key achievements could improve clarity and impact., resumeLength=The length seems slightly extended for the experience level and could use tightening. Reducing some detailed explanations not pertinent to the target job can help streamline the content., score=60, bulletPointsCount=The resume uses bullet points extensively, which aids in breaking down complex information. However, some sections have excessive points, leading to repetitive descriptions., fillerWords=The presence of filler words detracts from crispness, so reducing them can increase the resume's dynamism. Aim for concise and direct language to make each point stand out., bulletPointLength=Bullet points occasionally run too long, diluting their effectiveness. Shortening these points for brevity and impact would sharpen the presentation., scale=100}, qualityAddOn={feedback=The writing style is professional, yet susceptible to improvement through the removal of clichés. Sections maintain an active voice, integrating direct language to substantiate qualifications., score=63, buzzwordsCliches=Common buzzwords and clichés appear periodically and may dilute the resume’s authenticity. Replacing them with specific examples and outcomes will fortify the candidate's unique value., datesFormatting=Dates need consistency in formatting for a more polished appearance. Applying a uniform format across all roles will enhance professional presentation., activeVoice=The resume effectively uses active voice, reinforcing the candidate's proactive role in tasks. Consistent utilization of active statements enhances the overall assertiveness of the content., scale=100, personalPronounsUsage=There is proper avoidance of personal pronouns, maintaining an objective and professional tone throughout the resume. This approach supports an impersonal yet effective portrayal of the candidate.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T13:06:20.274552, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 13:06:20, id=9b41e97a-70a2-4145-ad2f-b63705d91474, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 13:06:18, status=initiated}