Dashboard

{created_at_str=2025-10-14 11:56:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=64.49, batch_id=null, cost_breakdown={synthesizer=51.37, transcriber=5.888, synthesizer_breakdown={welcome_message=0.0, conversation=51.37}, llm=7.228, platform=0, transcriber_breakdown={analytics=0, conversation=5.888}, network=0, llm_breakdown={analytics=0, summarization=0.035, extraction=0, conversation=5.334, hangup=1.859}}, created_at=2025-10-14T11:56:18.569993, scheduled_at=2025-10-14T11:56:18.569973, custom_extractions=null, telephony_data={duration=0.0, to_number=+916300669503, provider_call_id=f5b8647f-ed69-4ce5-bbab-086e874c571a, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916300669503, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 17:15:47, callback_request_id=null, is_callback=null, fullName=Raviteja, resume_review_id=68ee37b09f941c720e70e207, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of your resume is standard, but the division of sections could be clearer. 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user:  hello
assistant:  Hi Raviteja, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes please
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yes i'm looking for a job change
assistant:  Got it, Raviteja. We have your experience as ten years, is that correct?
user:  not ten years right eight point three years
assistant:   Thanks for clarifying, Raviteja. What kind of roles are you targeting?
user:  i'm looking for this hr shared services or hr operations roles
assistant:   Nice, Raviteja
user:  because from the past
assistant:   Sorry, could you please repeat that? I didn’t catch the last part.
user:  sure sure hr operations like i'm looking into this hr shared services
assistant:   Thanks for
user:  and hr operations
assistant:   Perfect, Raviteja. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  actually no not really because i can see that the keywords should be there in the ats
assistant:   Exactly
user:  as per the job description that we are applying for
assistant:    Yes, Raviteja, that’s right. ATS filters resumes based on keywords
user:  okay
assistant:  I see your resume scored sixty one out of one hundred. Anything below eighty is poor for ATS. So, even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  not really i mean getting only few calls not those many calls
assistant:   Hmm, are you customizing your resume for every job to match keywords or applying
user:  yes yes yes i'm customer i'm opt optimizing the resume resume for every job that i'm applying for if you the skill set matters i'm just updating the resume as per the job description
assistant:    That’s good
user:  and yes
assistant:   Hmm, Raviteja
user:  yeah and and i'm applying accordingly
assistant:   Hmm, Raviteja, that must be why you’re not getting enough calls. Your resume’s layout and impact need a boost to pass ATS and attract recruiters. Makes sense?
user:  okay ok
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the roles you want. Without the right keywords, ATS won’t show your profile, even if you’re perfect for the job. Do you see why this matters?
user:  okay
assistant:   So, Raviteja, two things: your resume might miss the right keywords for ATS, and your job search method might not be the best. Can I explain more?
user:  yes yes yes yes
assistant:    Great! There are two job markets: open, with regular postings, and closed, with senior roles not open to all. Were you aware of this?
user:  yeah you mean to say with regards to the hidden job market
assistant:    Exactly, Raviteja! Ninety percent of hiring at your level happens through consultants who use ATS or keyword matching. That’s why your resume must be ATS-friendly and keyword-rich. Interested to know how Outspark has helped over two lakh professionals get noticed by top companies?
user:  okay
assistant:    Awesome! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. With me so far?
user:  okay so twenty five templates right
assistant:    Yes, Raviteja, twenty-five templates to choose from anytime. Plus, we include LinkedIn profile review and a fourteen-day post buddy calendar to boost your visibility. Interested?
user:  yes yes yes i do
assistant:    Perfect! Our LinkedIn review improves your profile sections, and the Post Buddy calendar guides your posts to make you a thought leader. What do you think this full package should cost, Raviteja?
user:  i'm not sure if you could be able to explain me detail
assistant:    No worries, Raviteja! The package includes ten customized ATS resumes, cover letters, interview kits, plus LinkedIn profile review and a two-week posting plan to boost your job chances. Want me to share the special discounted price?
user:  yes please
assistant:    You get all this for just rupees two thousand plus GST, Raviteja. It’s a limited offer for three days only. Serious about your career? Shall I send the payment link on WhatsApp?
user:  yes yes yes i mean this is not the whatsapp number
assistant:    No problem
user:  i mean i'll tell you the whatsapp number
assistant:  Sure, Raviteja! Please share your WhatsApp number, and I’ll send the payment link right away.
user:  okay okay
assistant:   Great! Just
user:  so would you be able to make a know
assistant:    Sorry, Raviteja, could you please repeat that? I didn’t catch it.
user:  sure sure sure would you be able to make a note of the number
assistant:     Absolutely, Raviteja! Please share your WhatsApp number, and I’ll note it
user:  yeah yeah it's
assistant:    Got it, Raviteja
user:  yeah it's nine four nine zero
assistant:    Please share the full WhatsApp number, Raviteja,
user:  nine nine four
assistant:    Please share the
user:  yeah yeah nine four nine
assistant:  Raviteja, could you please share the full WhatsApp number so I can note it correctly?
user:  nine four nine yeah nine four nine zero nine four one two eight
assistant:   Thanks, Raviteja! I’ve noted your WhatsApp number nine four nine zero nine four one two eight. I’ll send the payment link
user:  one two eight eight one two double eight
assistant:  Thanks for the update, Raviteja! I’ve noted your full WhatsApp number now. I’ll send the payment link shortly.
user:  sure sure
assistant:   Great! Keep an eye on your WhatsApp, Raviteja. Let me know if you need any help with the process.
user:  sure sure and may i know your good name
assistant:    I’m Anita, Raviteja. Here to help you with your resume upgrade anytime!
user:  sure sure अनीता thank you very much
assistant:    कोई बात नहीं, Raviteja! Best of luck with your job search. Reach out anytime!
assistant: Call will now disconnect
, updated_at=2025-10-14T12:03:30.113678, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 12:03:30, id=1c4a4c9a-2846-40ee-98c8-6642bbaa4006, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Raviteja to discuss his job search and resume. Raviteja confirmed he is looking for a job change, specifically in HR shared services or HR operations, and clarified that he has 8.3 years of experience. 

Anita explained the importance of an ATS-friendly resume, noting that Raviteja's resume scored 61 out of 100, which is below the acceptable threshold for ATS systems. They discussed the need for keyword optimization in his resume to improve his chances of getting interview calls. 

Anita introduced Outspark's services, which include ten customized ATS-friendly resumes, cover letters, interview prep kits, a LinkedIn profile review, and a posting calendar, all for a special price of 2000 rupees plus GST. Raviteja expressed interest in the package and provided his WhatsApp number for the payment link. 

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Ensure all sections are appropriately organized without use of tables or graphics that could disrupt ATS parsing.}, impact={feedback=The impact of your achievements is mentioned but lacks quantifiable metrics to strengthen credibility. Integrating metrics could help substantiate the claims and evidently exhibit your capabilities., score=55, spellCheck=No glaring spelling errors were noticed. However, always perform a thorough spell check as part of the editing process to ensure professionalism., bulletPointsUsage=Bullet points are present but could benefit from a reduction in their length for greater impact. Ensure each point addresses a specific achievement or responsibility in concise terms., weakActionVerbs=The resume includes some weak action verbs which can be improved by using stronger alternatives to underscore accomplishments. Focus on using verbs that showcase proactivity and your contributions to organizational goals., scale=100, quantifyingImpact=There is minimal quantifying of impact, and more numerical data can make the impact of your roles more tangible. Consider highlighting achievements with clear numbers, percentages, or statistics., repetitionAvoidance=Action verbs are relatively varied, but ensure to diversify them further to avoid monotony. Try incorporating synonyms or phrases that convey similar actions with different wording., accomplishmentLanguage=Many entries describe responsibilities rather than accomplishments. Shift focus from merely describing tasks to highlighting specific successes or positive outcomes you drove.}, crispness={feedback=The resume is moderately concise but could benefit from tighter edits to remove excess language. Streamlining the content will aid in effectively communicating your qualifications., resumeLength=The resume length is appropriate given the amount of experience but could potentially exceed what's digestible at a quick glance. Aim for one to two pages, suitable for your level of experience., score=58, bulletPointsCount=There is an adequate number of bullet points used across sections, but ensure that each one adds unique value. Condense points where possible to maintain focus., fillerWords=Instances of filler words are present throughout the document. Reducing these can help clarify the message and make statements more powerful., bulletPointLength=Several bullet points are too lengthy, detracting from their impact. Try to limit each to one line to ensure they are punchy and straightforward., scale=100}, qualityAddOn={feedback=There is adequate adherence to style guidelines but room for improvement exists. Enhancing consistency and specificity will better align the resume with professional standards., score=60, buzzwordsCliches=Buzzwords appear throughout but should be replaced with more descriptive phrases. Favor specific examples over generic terms like 'team player' or 'hardworking'., datesFormatting=The dates are formatted consistently; however, ensure they are aligned uniformly for professional presentation. Consider adopting a standard format such as 'Month Year' for clarity., activeVoice=Active voice is consistently used, effectively conveying your involvement in tasks. Ensure each bullet point starts with a strong verb to maintain this engagement., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. Continue to maintain this standard across future drafts.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T11:56:21.321865, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 11:56:21, id=1c4a4c9a-2846-40ee-98c8-6642bbaa4006, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 11:56:18, status=initiated}