Call Details

Bolna ID: 02c142c2-ebd8-4745-a921-5668f4cc7b99

Phone: +919972887849

From: N/A

Status: completed

Processing: COMPLETED

Duration: 30.30s

Cost: ₹5.16

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-14 16:41:17

Last Retry At:
2025-10-14 16:41:17

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-14 16:38:17
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 16:38:19
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:38:22
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:38:48
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:39:31
COMPLETED MAIN
CALLBACK_UPDATE
₹4.16
Duration: 30.30s
2025-10-14 16:39:42
COMPLETED MAIN
CALLBACK_UPDATE
₹5.16
Duration: 30.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Customer Engaged, disposition_3=Interested in Resume Update}}}
2025-10-14 16:41:17
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-14 16:41:17}
Call History (Raw Callbacks) 5

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user:  hello sorry
assistant:  No worries! Is it a good time to connect with you right now?
user:  hello
assistant:  Hey! Just checking, did you get a chance to check your resume score with us today? Are you looking for a job change or just updating your resume?
user:  और बस
assistant:  Samajh gaya, bas resume update karna chahte ho? Kya aapko pata hai ATS system ke baare mein jo aapke resume ko shortlist karta hai?
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user:  hello sorry
assistant:  No worries! Is it a good time to connect with you right now?
user:  hello
assistant:  Hey! Just checking, did you get a chance to check your resume score with us today? Are you looking for a job change or just updating your resume?
user:  और बस
assistant:  Samajh gaya, bas resume update karna chahte ho? Kya aapko pata hai ATS system ke baare mein jo aapke resume ko shortlist karta hai?
, updated_at=2025-10-14T11:09:28.153297, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 11:09:28, id=02c142c2-ebd8-4745-a921-5668f4cc7b99, campaign_id=null, summary=The conversation begins with the agent greeting the user and asking if it's a good time to connect. The user responds with a greeting and seems to apologize for the delay. The agent then inquires if the user has checked their resume score and whether they are looking for a job change or just updating their resume. The user responds in Hindi, indicating they are only looking to update their resume. The agent acknowledges this and asks if the user is aware of the ATS (Applicant Tracking System) that shortlists resumes., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=30.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=30.199938, provider_connected=false}, transcriber_duration=30.199938, transcriber_model=nova-3, synthesizer_characters=336, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=336, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=101, input=117}, azure_gpt-4_1-mini={output=88, input=5566}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=101, input=117, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=88, input=5566, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=5938, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 11:08:17, status=call-disconnected}

{created_at_str=2025-10-14 11:08:17, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T11:08:17.441699, scheduled_at=2025-10-14T11:08:17.441673, custom_extractions=null, telephony_data={duration=0.0, to_number=+919972887849, provider_call_id=f0f12081-b10c-4cc6-b66a-84a11b86ee94, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919972887849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b8787e2-65ac-41bb-86f6-aa4cc21bf6f5, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T11:08:47.643394, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 11:08:47, id=02c142c2-ebd8-4745-a921-5668f4cc7b99, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 11:08:17, status=in-progress}

{created_at_str=2025-10-14 11:08:17, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T11:08:17.441699, scheduled_at=2025-10-14T11:08:17.441673, custom_extractions=null, telephony_data={duration=0.0, to_number=+919972887849, provider_call_id=f0f12081-b10c-4cc6-b66a-84a11b86ee94, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919972887849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b8787e2-65ac-41bb-86f6-aa4cc21bf6f5, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T11:08:21.565695, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 11:08:21, id=02c142c2-ebd8-4745-a921-5668f4cc7b99, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 11:08:17, status=ringing}

{created_at_str=2025-10-14 11:08:17, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T11:08:17.441699, scheduled_at=2025-10-14T11:08:17.441673, custom_extractions=null, telephony_data={duration=0.0, to_number=+919972887849, provider_call_id=f0f12081-b10c-4cc6-b66a-84a11b86ee94, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919972887849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b8787e2-65ac-41bb-86f6-aa4cc21bf6f5, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T11:08:18.42046, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 11:08:18, id=02c142c2-ebd8-4745-a921-5668f4cc7b99, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 11:08:17, status=initiated}
Context Details
{recipient_phone_number=+919972887849, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=9b8787e2-65ac-41bb-86f6-aa4cc21bf6f5, attemptType=RETRY}, resume_review_id=null}