Call Details

Bolna ID: 67d4f811-cf2f-46fa-87ef-eebe9630f080

Phone: +918552969832

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-14 16:29:16

Ended:
Not set

Last Processed:
2025-10-14 16:48:17

Last Retry At:
2025-10-14 16:48:17

Next Retry Scheduled:
2025-10-14 16:42:20

Next Call Scheduled:
2025-10-14 16:42:20

Call Timeline 18
2025-10-14 16:29:17
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 16:29:20
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:29:22
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:30:20
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:30:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-14 16:30:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-14 16:36:17
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=25994ca8-5205-41db-a617-e621f505a90f}
2025-10-14 16:37:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=25994ca8-5205-41db-a617-e621f505a90f}
2025-10-14 16:37:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-14 16:37:20
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=25994ca8-5205-41db-a617-e621f505a90f}
2025-10-14 16:43:17
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c7a8a891-eb89-4a59-b699-1b4e175a38f2}
2025-10-14 16:47:07
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=COMPLETED, retry_bolna_id=c7a8a891-eb89-4a59-b699-1b4e175a38f2}
2025-10-14 16:47:07
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, successful_retry_bolna_id=c7a8a891-eb89-4a59-b699-1b4e175a38f2, reason=Retry attempt succeeded}
2025-10-14 16:47:07
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c7a8a891-eb89-4a59-b699-1b4e175a38f2}
2025-10-14 16:47:14
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=COMPLETED, retry_bolna_id=c7a8a891-eb89-4a59-b699-1b4e175a38f2}
2025-10-14 16:47:14
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, successful_retry_bolna_id=c7a8a891-eb89-4a59-b699-1b4e175a38f2, reason=Retry attempt succeeded}
2025-10-14 16:47:14
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c7a8a891-eb89-4a59-b699-1b4e175a38f2}
2025-10-14 16:48:17
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-14 16:48:17}
Call History (Raw Callbacks) 11

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  no
assistant:  No worries! What time can I call you back today or tomorrow?
user:  oh well what is it regard
assistant:  I’m calling from Outspark, a career services platform. I saw you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user:  no i am looking out for a job
assistant:  Got it! You have ten years of experience, right? What kind of roles are you targeting?
user:  into legal
assistant:   Legal roles, great! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  well because it shows that it is not a perfect one and then a stater one
assistant:   Exactly! ATS filters out resumes that don’t match keywords. Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with your current resume?
user:  more milk
assistant:   Sorry, I didn’t get that. Could you please repeat?
user:  i'm not
assistant:   That’s why your resume might be missing the right keywords or customization. Are you tailoring your resume for each job or using the same one for all applications?
user:  manola for the different ones because all are
assistant:    That’s good
user:  have got different roles
assistant:    That’s why your resume might be getting rejected by ATS. It needs to highlight skills and keywords for each role. Makes sense?
user:  yeah it does but i have update it all according to the skills that i worked with
assistant:   That’s a good
user:  so i don't choose the one which is
assistant:    I get it, but even small tweaks matter a lot for ATS. Your resume is like a magnet—it needs the right keywords to attract recruiters. Want me to explain how Outspark can help you get more interview calls?
user:  yeah but at the same time because i think of that
assistant:    Totally get
user:  i was trying to create
assistant:    Sorry, I didn’t catch that. Could you please repeat?
user:  i was trying to create a new resume
assistant:  That’s great! Outspark
user:  but then it's asking me for payment
assistant:   I understand. Investing in a professional, ATS-friendly resume can really boost your chances. Would you like to hear about our special package that includes multiple resumes, cover letters, and interview prep at a great discount?
user:  i'm sorry to interrupt because at the moment i am jobless for
assistant:   I get it, times
user:  for the past seven months
assistant:  That’s tough, I’m sorry. Upgrading
user:  i need now so that i can
assistant:   I understand you need it now. Our package can help you stand out fast. Want me to send you the discounted payment link on WhatsApp?
user:  yeah i'll do that later you can just send it to me
assistant:   Sure! I’ll send the payment link on WhatsApp. Just grab it when you’re ready, okay?
user:  yes alright thank you
assistant:   You’re welcome! Reach out anytime if you want to boost your resume. Good luck!
assistant: Call will now disconnect
, updated_at=2025-10-14T11:17:14.049813, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 11:17:14, id=c7a8a891-eb89-4a59-b699-1b4e175a38f2, campaign_id=null, summary=In the conversation, Anita from Outspark contacted the user to discuss their resume and job search. The user indicated they are looking for a job in the legal field and expressed concerns about their resume not being ATS-friendly, which may be affecting their chances of getting interview calls. Anita explained the importance of tailoring resumes to include relevant keywords for each job application. The user mentioned they were trying to create a new resume but encountered a payment request for the service. Despite being jobless for the past seven months, the user showed interest in Outspark's services and agreed to receive a discounted payment link via WhatsApp. The call ended with Anita offering support and wishing the user good luck., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Interested - Payment Link", "disposition_3": "Payment link to be sent on WhatsApp"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Payment Link, disposition_3=Payment link to be sent on WhatsApp}}}, smart_status=completed, conversation_duration=207.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2828, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2828, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=135, input=738}, azure_gpt-4_1-mini={output=609, input=45813}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=135, input=738, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=609, input=45813, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=147, input=48397, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 11:13:17, status=completed}

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  no
assistant:  No worries! What time can I call you back today or tomorrow?
user:  oh well what is it regard
assistant:  I’m calling from Outspark, a career services platform. I saw you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user:  no i am looking out for a job
assistant:  Got it! You have ten years of experience, right? What kind of roles are you targeting?
user:  into legal
assistant:   Legal roles, great! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  well because it shows that it is not a perfect one and then a stater one
assistant:   Exactly! ATS filters out resumes that don’t match keywords. Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with your current resume?
user:  more milk
assistant:   Sorry, I didn’t get that. Could you please repeat?
user:  i'm not
assistant:   That’s why your resume might be missing the right keywords or customization. Are you tailoring your resume for each job or using the same one for all applications?
user:  manola for the different ones because all are
assistant:    That’s good
user:  have got different roles
assistant:    That’s why your resume might be getting rejected by ATS. It needs to highlight skills and keywords for each role. Makes sense?
user:  yeah it does but i have update it all according to the skills that i worked with
assistant:   That’s a good
user:  so i don't choose the one which is
assistant:    I get it, but even small tweaks matter a lot for ATS. Your resume is like a magnet—it needs the right keywords to attract recruiters. Want me to explain how Outspark can help you get more interview calls?
user:  yeah but at the same time because i think of that
assistant:    Totally get
user:  i was trying to create
assistant:    Sorry, I didn’t catch that. Could you please repeat?
user:  i was trying to create a new resume
assistant:  That’s great! Outspark
user:  but then it's asking me for payment
assistant:   I understand. Investing in a professional, ATS-friendly resume can really boost your chances. Would you like to hear about our special package that includes multiple resumes, cover letters, and interview prep at a great discount?
user:  i'm sorry to interrupt because at the moment i am jobless for
assistant:   I get it, times
user:  for the past seven months
assistant:  That’s tough, I’m sorry. Upgrading
user:  i need now so that i can
assistant:   I understand you need it now. Our package can help you stand out fast. Want me to send you the discounted payment link on WhatsApp?
user:  yeah i'll do that later you can just send it to me
assistant:   Sure! I’ll send the payment link on WhatsApp. Just grab it when you’re ready, okay?
user:  yes alright thank you
assistant:   You’re welcome! Reach out anytime if you want to boost your resume. Good luck!
assistant: Call will now disconnect
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Adopting concise, straight-to-the-point language while ensuring uniformity can enhance overall quality., score=58, buzzwordsCliches=Frequent use of buzzwords like 'expertise' and 'responsible' makes statements overly generic. Specific achievements that demonstrate these qualities can add tangible credibility., datesFormatting=Date formatting is inconsistent throughout the resume, leading to possible confusion. Adopting a uniform style, such as 'Month Year - Month Year', will provide clearer timelines., activeVoice=Utilization of active voice is sporadic, reducing impact. Reconstructing sentences to highlight direct action improves clarity and engagement., scale=100, personalPronounsUsage=The usage of personal pronouns ('I', 'my') should be avoided for professional tone. Impersonal, professional presentation is more impactful in resume writing.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T10:59:22.288453, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 10:59:22, id=67d4f811-cf2f-46fa-87ef-eebe9630f080, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 10:59:17, status=ringing}

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Consider organizing sections with clear headers and proper spacing to enhance searchability., score=60, readability=The readability of the resume is hindered by inconsistent formatting and insufficient use of whitespace. Improving font consistency and ensuring uniform spacing can make the document more readable., essentialSectionsPresence=Essential sections such as Experience and Education are present, but the order is somewhat confusing, affecting flow. It would be helpful to structure the Experience section in reverse chronological order to highlight recent positions., scale=100}, atsReadabilityScore={feedback=The resume generally follows ATS-friendly guidelines but misses opportunities for keyword optimization. Including more specific roles and industry terms could enhance ATS compatibility., score=60, scale=100, keyElementsReadableByATS=Basic elements such as contact information and job titles are clear, but the use of compact paragraphs can hinder keyword tracking. Structuring content fully with bullet points can enhance ATS parsing.}, impact={feedback=The resume lists responsibilities but misses on emphasizing quantifiable impacts of the roles held. Adding concrete achievements, such as managing a number of cases or improving efficiency, can enhance the impact impression., score=55, spellCheck=There are multiple spelling errors throughout the resume, such as 'creed' and 'knowledgable'. These should be corrected to maintain professionalism and clarity., bulletPointsUsage=The use of bullet points is inconsistent, making some sections appear more like paragraphs. Consistently using bullet points for lists can improve clarity and readability of the achievements., weakActionVerbs=The resume relies on generic verbs which doesn't convey strong action. Employing dynamic verbs such as 'spearheaded', 'orchestrated', or 'streamlined' can greatly strengthen the descriptions., scale=100, quantifyingImpact=There's a lack of quantification in achievements, which reduces impact. Incorporating figures and results, such as 'reduced processing time by 30%', would significantly improve effectiveness., repetitionAvoidance=There is noticeable repetition of phrasing, which diminishes the uniqueness of each role's impact. Diversifying language by using varied, strong action verbs will help avoid monotony., accomplishmentLanguage=The language tends to describe duties rather than outcomes, lessening accomplishment emphasis. Shifting focus to results-oriented language will highlight each role's contribution more effectively.}, crispness={feedback=The resume's length is excessive for the experience level, with too many filler words diluting its crispness. Aim for concise, impactful statements that convey accomplishments effectively over fewer words., resumeLength=At several pages, the resume extends beyond optimal length for clarity. Condense it to one or two pages focused on the most relevant and significant achievements., score=50, bulletPointsCount=The number of bullet points varies greatly, resulting in uneven depth across sections. Ensuring each role consistently features a comparable level of detail will provide balance., fillerWords=There is a substantial presence of filler words which obscure the main accomplishments. Removing these will improve the directness and potency of each statement., bulletPointLength=Many bullet points are too verbose, reducing quick readability. Aim to express each point succinctly, ideally one to two lines., scale=100}, qualityAddOn={feedback=The resume's use of clichés and inconsistencies in stylistic elements detracts from professionalism. 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Impersonal, professional presentation is more impactful in resume writing.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T10:59:19.977748, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 10:59:19, id=67d4f811-cf2f-46fa-87ef-eebe9630f080, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 10:59:17, status=initiated}
Context Details
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