Call Details

Bolna ID: a3a7e843-736a-4fb5-a75f-3c738c87b5fe

Phone: +919380927457

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-14 16:18:16

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-14 16:29:51

Next Call Scheduled:
2025-10-14 16:29:51

Call Timeline 14
2025-10-14 16:18:18
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 16:18:21
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:18:22
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:19:08
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 16:19:08
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-14 16:19:08
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-14 16:24:17
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dbf9a55c-c7c0-430d-bbd9-c8929bada70f}
2025-10-14 16:24:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=dbf9a55c-c7c0-430d-bbd9-c8929bada70f}
2025-10-14 16:24:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-14 16:24:51
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dbf9a55c-c7c0-430d-bbd9-c8929bada70f}
2025-10-14 16:30:17
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=21512837-b3a8-46dc-9b17-6353abc57b17}
2025-10-14 16:30:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=21512837-b3a8-46dc-9b17-6353abc57b17}
2025-10-14 16:30:49
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-14 16:30:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=21512837-b3a8-46dc-9b17-6353abc57b17}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-14 10:48:17, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T10:48:17.770405, scheduled_at=2025-10-14T10:48:17.770379, custom_extractions=null, telephony_data={duration=0.0, to_number=+919380927457, provider_call_id=8c35c1b3-d7b7-4900-b39a-c03f98093248, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919380927457, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 16:07:52, callback_request_id=null, is_callback=null, fullName=Swapna, resume_review_id=68ee27a69f941c720e70de79, reviewDetails={overallScore={score=57.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of your resume is somewhat clear, but it needs better organization to enhance readability. Key sections like Experience and Skills are present but scattered and could use more structured headers., score=60, readability=While the resume text itself is fairly legible, the format could benefit from more spacing and consistent use of font size to improve overall readability. Avoid the use of symbols like 'Ø' which can be confusing and reduce clarity., essentialSectionsPresence=Essential sections like Experience are present, but they need to follow a reverse chronological order to emphasize your most recent positions. The absence of an Education section is a significant gap that should be addressed to provide comprehensive insights into your background., scale=100}, atsReadabilityScore={feedback=Your resume includes necessary elements like full name, contact info, and job titles, which are crucial for ATS readability. However, greater incorporation of role-specific keywords could improve ATS ranking., score=63, scale=100, keyElementsReadableByATS=Key elements such as your current and past professional positions, along with contact information, are effectively included and should be easily parsed by ATS systems. Yet, missing labels for sections may hinder full ATS compatibility.}, impact={feedback=The impact of the resume could be significantly boosted with more quantifiable achievements and stronger action verbs. Currently, the use of bullet points is too simplistic and lacks specific, result-oriented language., score=55, spellCheck=The spelling in your resume appears accurate, with no major errors detected. However, attention to punctuation and grammar can still improve the professionalism of your document., bulletPointsUsage=Bullet points are used to list responsibilities, but they could be enhanced by focusing on accomplishments and contributions rather than duties. Consider breaking down tasks further and emphasizing the outcomes to better illustrate impact., weakActionVerbs=Many action verbs are weak and lack assertiveness, such as 'assist' and 'provide.' Replacing them with stronger alternatives like 'achieved,' 'led,' and 'implemented' will improve the impression of decisiveness., scale=100, quantifyingImpact=There is a noticeable absence of quantified results that could demonstrate your capability and achievements. Including specific metrics (e.g., 'reduced turnover by 15%') will provide concrete evidence of your impact., repetitionAvoidance=The resume shows some repetition, particularly in verbs and phrases, which diminishes the strength of the narrative. Diversifying the vocabulary can enhance the uniqueness and attention value of each entry., accomplishmentLanguage=There is limited use of accomplishment-oriented language that highlights your contributions. A shift towards statements that reflect your role in successes will add depth to your profile.}, crispness={feedback=The resume exceeds optimal length for the listed experiences and contains some filler content that dilutes its impact. Conciseness and brevity should be prioritized to maintain reader engagement., resumeLength=The resume is unnecessarily long considering the professional history it covers, and could be streamlined. Aim to keep key sections succinct and focused on high-impact content., score=52, bulletPointsCount=The use of bullet points is adequate, but there is some inconsistency in their length, which can disrupt the flow. Keep to one to two lines per bullet point to maintain a crisp and engaging presentation., fillerWords=There are noticeable filler words and phrases that could be eliminated to tighten the prose. Cutting these unnecessary words will make each point more precise and impactful., bulletPointLength=Several bullet points are excessively long, making it difficult to quickly grasp the key takeaways. Shortening them to focus on achievements and outcomes would enhance their impact., scale=100}, qualityAddOn={feedback=The resume overuses certain buzzwords which detract from its credibility, and there is inconsistency in date formatting. Attending to these stylistic issues can elevate the overall professionalism., score=56, buzzwordsCliches=Buzzwords like 'hard-working' and 'responsible' are prevalent and lack specificity. Replacing these with evidence-backed statements will lend authenticity and distinction., datesFormatting=Date formatting is inconsistent across sections, which may confuse readers. 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