Call Details

Bolna ID: 3e4c6196-7de3-4a57-a8a2-48c4a30be796

Phone: +919094058088

From: N/A

Status: completed

Processing: COMPLETED

Duration: 11.10s

Cost: ₹1.59

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-14 15:48:17

Last Retry At:
2025-10-14 15:48:17

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 5
2025-10-14 15:46:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 15:46:44
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 15:47:08
COMPLETED MAIN
CALLBACK_UPDATE
₹1.09
Duration: 11.10s
2025-10-14 15:47:13
COMPLETED MAIN
CALLBACK_UPDATE
₹1.59
Duration: 11.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Initial Contact, disposition_3=Greeting and Introduction}}}
2025-10-14 15:48:17
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-14 15:48:17}
Call History (Raw Callbacks) 3

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
, updated_at=2025-10-14T10:17:13.289318, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 10:17:13, id=3e4c6196-7de3-4a57-a8a2-48c4a30be796, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello.", error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Connected", "disposition_2": "Initial Contact", "disposition_3": "Greeting and Introduction"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Initial Contact, disposition_3=Greeting and Introduction}}}, smart_status=not_started, conversation_duration=11.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=10.999937, provider_connected=false}, transcriber_duration=10.999937, transcriber_model=nova-3, synthesizer_characters=81, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=81, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=35, input=35}, azure_gpt-4_1-mini={output=21, input=1825}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=35, input=35, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=21, input=1825, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1944, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 10:16:10, status=completed}

{created_at_str=2025-10-14 10:16:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.09, batch_id=null, cost_breakdown={synthesizer=0.81, transcriber=0.169, synthesizer_breakdown={welcome_message=0, conversation=0.81}, llm=0.108, platform=0, transcriber_breakdown={analytics=0, conversation=0.169}, network=0, llm_breakdown={analytics=0, summarization=0.003, extraction=0, conversation=0.076, hangup=0.029}}, created_at=2025-10-14T10:16:10.539785, scheduled_at=2025-10-14T10:16:10.539763, custom_extractions=null, telephony_data={duration=0.0, to_number=+919094058088, provider_call_id=a7fe6636-398f-4010-a477-82e1601ee8eb, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919094058088, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f89ee041-fe93-4a62-9af7-554e8f5f5829, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
, updated_at=2025-10-14T10:17:04.642882, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 10:17:04, id=3e4c6196-7de3-4a57-a8a2-48c4a30be796, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello.", error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=11.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=10.999937, provider_connected=false}, transcriber_duration=10.999937, transcriber_model=nova-3, synthesizer_characters=81, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=81, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=35, input=35}, azure_gpt-4_1-mini={output=21, input=1825}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=35, input=35, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=21, input=1825, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1944, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 10:16:10, status=call-disconnected}

{created_at_str=2025-10-14 10:16:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T10:16:10.539785, scheduled_at=2025-10-14T10:16:10.539763, custom_extractions=null, telephony_data={duration=0.0, to_number=+919094058088, provider_call_id=a7fe6636-398f-4010-a477-82e1601ee8eb, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919094058088, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f89ee041-fe93-4a62-9af7-554e8f5f5829, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T10:16:44.101022, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 10:16:44, id=3e4c6196-7de3-4a57-a8a2-48c4a30be796, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 10:16:10, status=in-progress}
Context Details
{recipient_phone_number=+919094058088, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=f89ee041-fe93-4a62-9af7-554e8f5f5829, attemptType=RETRY}, resume_review_id=null}