Dashboard

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user:  yeah
assistant:  Hi Naga, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah yeah please go on
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  actually i'm looking out for the job change from the past two three months but as i mean
assistant:  Got it, Naga
user:  i was into my old job and never yeah never looked into this thing
assistant:  No worries, Naga
user:  so on a certain i got to know that
assistant:   That’s good
user:  it resumes for
assistant:   We have your experience as ten years, is that correct?
user:  ten years
assistant:   Great! What kind of roles are you targeting?
user:  actually i totally have one point two years of experience
assistant:   Thanks for clarifying, Naga. What kind of roles are you targeting with your one point two years of experience?
user:  seven point three seven point
assistant:   Sorry, Naga, could you please repeat that? I didn’t quite catch it.
user:  seven point two years of experience
assistant:   Thanks for that, Naga. So, what kind of roles are you aiming for with your seven point two years of experience?
user:  so i'm looking for flag
assistant:   Sorry, Naga, could you please repeat what kind of roles you’re looking for?
user:  so i'm looking out for roles like team lead
assistant:   Team lead, got it! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah i mean got to note just now though i previously i used to have my own resume and i generally used to
assistant:    That’s common, Naga. ATS
user:  but i got another yeah
assistant:    As you know, ATS helps HR shortlist profiles based on job descriptions. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Makes sense?
user:  yes
assistant:  I see your resume scored sixty out of one hundred. Anything below eighty is poor for ATS. So, even if qualified, your resume might be rejected. Are you getting enough relevant interview calls with this resume?
user:  never never i'm not getting it
assistant:   Are you customizing your resume for every job or using the same one for all applications?
user:  so i'm not customizing to be frank i'm applying for the same thing using same as you
assistant:   Hmm, that’s likely why calls are low. Your resume needs the right keywords and structure to pass ATS. Does that make sense?
user:  yes yes
assistant:   Your CV should act like a magnet, highlighting skills and achievements for the role. Without industry keywords, recruiters won’t see you, even if you’re perfect for the job. Agree?
user:  yes sir
assistant:    So, two things: your resume might miss ATS keywords, and your job search method might not be the best. Can I explain more?
user:  yeah i've got it i've i've got your point
assistant:    Great! Did you know ninety percent of hiring at your level happens through consultants using ATS or keyword matching? Were you aware of this?
user:  so actually i was not fully aware of this thing
assistant:    No
user:  so to be frank i was not searching for this things so recently from the past one or two months i will start i will start in searching this thing
assistant:    That’s a smart move, Naga! Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get more interview calls from companies like Amazon and Uber?
user:  definitely love to do it love to know that
assistant:    Awesome! We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries. You also get lifetime access to edit and download in twenty-five templates. With me so far?
user:  yeah yeah got it got it fine
assistant:    Perfect! We also offer two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. Interested?
user:  yeah
assistant:    Great! The posting calendar guides what, when, and how to post, plus hashtags and comments to boost your presence. What do you think this whole package should cost, Naga?
user:  so i'm not completely aware of this you tell me
assistant:    This full package is valued over ten thousand rupees, but for a limited time, we offer it at just two thousand plus GST. Interested to know more?
user:  yeah
assistant:   Great! I’ll send you a limited-time discounted payment link on WhatsApp so you can grab this offer quickly. Shall I go ahead?
user:  yeah you send it
assistant:   Perfect, Naga! I’m sending the payment link to your WhatsApp right now. Check it and grab the offer before it expires!
user:  okay
assistant:    Awesome! If you have any questions while completing the payment, just ping me. I’m here to help!
user:  okay i'll i'll do that actually i'm in the middle of me mean my office like it will complete it will be completed at five pm
assistant:  No problem
user:  so can i do that after the
assistant:   Absolutely, Naga! You can complete it anytime before the offer expires. Need me to remind you later?
user:  yep
assistant:    Sure! What time should
user:  not in the matter yeah
assistant:    No worries, Naga! I’ll check in with you tomorrow then. Have a great day!
assistant: Call will now disconnect
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Anita explained the importance of having an ATS-friendly resume, as Naga's current resume scored only 60 out of 100, which is considered poor for passing through applicant tracking systems. Naga admitted he was not customizing his resume for different applications, which likely contributed to his lack of interview calls.

Anita offered Outspark's services, which include creating ATS-friendly resumes, tailored cover letters, and LinkedIn profile enhancements, all at a discounted price of 2,000 plus GST. Naga expressed interest in the services and requested a payment link, which Anita agreed to send via WhatsApp. Naga mentioned he would complete the payment after finishing work at 5 PM, and Anita offered to check in with him the next day. The call concluded with Anita wishing Naga a great day., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=349.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=4084, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=4068, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=238, input=1263}, azure_gpt-4_1-mini={output=917, input=110732}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=238, input=1263, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=917, input=110732, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=217, input=107782, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 09:28:13, status=call-disconnected}

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Including data like percentage improvements or specific numbers would greatly enhance the tangible impact of your accomplishments., repetitionAvoidance=Repetition of roles and responsibilities is evident across multiple positions. Streamlining overlapping duties and focusing on unique contributions to each role would create a more coherent picture., accomplishmentLanguage=The language used often describes tasks rather than accomplishments. Adjusting to result-oriented phrases will highlight impacts better and showcase more precise contributions.}, crispness={feedback=The resume's length is somewhat appropriate, but numerous bullet points are excessively lengthy. Trimming bullet points and using concise, powerful language will support better comprehension., resumeLength=The current length appears to extend unnecessarily by over-detailing each role. Condensing each position to highlight the most relevant and recent experiences would improve clarity., score=56, bulletPointsCount=A high number of bullet points introduce potential reader fatigue. Prioritize key accomplishments and cut down on bullet points that reiterate similar tasks for efficiency., fillerWords=There's a noticeable presence of filler words diluting the impact of your statements. Be concise and eliminate unnecessary adjectives to sharpen your descriptions., bulletPointLength=Bullet points tend to be lengthy and sometimes dive too deep into the responsibilities. By focusing on key achievements in a brief manner, the document will be more digestible., scale=100}, qualityAddOn={feedback=Stylistically, the resume has room for improvement in terms of consistency and clarity. Increasing awareness and adjustment of buzzwords and formatting will elevate the quality., score=58, buzzwordsCliches=The resume uses several common buzzwords such as 'dynamic professional.' Replacing these with specific examples of initiatives or projects is advisable for more substantial engagement., datesFormatting=Date formatting is inconsistent with lowercase month names and scattered placement. Standardizing by capitalizing month names and aligning dates in a uniform way will foster clarity., activeVoice=Sentences largely use passive voice, which can undermine the impact of your achievements. Opt for active voice to convey accomplishments with greater authority and directness., scale=100, personalPronounsUsage=The usage of personal pronouns is minimal, which is conducive for resumes as they typically don't require them. This section adheres well to typical standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T09:28:17.168792, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 09:28:17, id=757a0ed9-53db-4534-a7b4-a03fb5e34d27, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 09:28:13, status=initiated}