Call Details

Bolna ID: b159c6b4-214f-4443-8274-ecb5ff2da96d

Phone: +919952003999

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 56.50s

Cost: ₹7.83

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-14 14:25:12

Ended:
Not set

Last Processed:
2025-10-14 14:28:09

Last Retry At:
2025-10-14 14:28:09

Next Retry Scheduled:
2025-10-14 14:31:38

Next Call Scheduled:
2025-10-14 14:31:38

Call Timeline 11
2025-10-14 14:25:14
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 14:25:17
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 14:25:20
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 14:25:27
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 14:26:38
COMPLETED MAIN
CALLBACK_UPDATE
₹6.83
Duration: 56.50s
2025-10-14 14:26:38
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-14 14:26:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-14 14:26:42
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68ee104a39dede6e5ba09030, scheduled_for=2025-10-14T18:30}
2025-10-14 14:26:45
COMPLETED MAIN
CALLBACK_UPDATE
₹7.83
Duration: 56.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled Call Back, disposition_3=Customer requested call after 6 PM}}}
2025-10-14 14:28:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-14 14:28:09}
2025-10-14 14:28:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-14 14:28:09}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi APARNA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah you can connect me after
assistant:  Sure, what time can I call you back today or tomorrow?
user:  yeah you can call me at six or six thirty
assistant:   Great, I’ll call you at six thirty then. Just to confirm, are you looking for a job change right now or just updating your resume?
user:  yeah
assistant:   Thanks for confirming! We have your experience as ten years, is that correct?
user:  yes
assistant:   What kind of roles are you targeting, APARNA?
user:  so regarding this we can speak after six
assistant:   No problem, APARNA! I’ll call you after six to discuss your roles and resume. Looking forward to it!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi APARNA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah you can connect me after
assistant:  Sure, what time can I call you back today or tomorrow?
user:  yeah you can call me at six or six thirty
assistant:   Great, I’ll call you at six thirty then. Just to confirm, are you looking for a job change right now or just updating your resume?
user:  yeah
assistant:   Thanks for confirming! We have your experience as ten years, is that correct?
user:  yes
assistant:   What kind of roles are you targeting, APARNA?
user:  so regarding this we can speak after six
assistant:   No problem, APARNA! I’ll call you after six to discuss your roles and resume. Looking forward to it!
assistant: Call will now disconnect
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Context Details
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