Call Details

Bolna ID: 1ddbd96f-e407-405b-9ff1-fd273a956c5c

Phone: +919082332296

From: N/A

Status: completed

Processing: COMPLETED

Duration: 18.50s

Cost: ₹2.41

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-14 14:01:09

Last Retry At:
2025-10-14 14:01:09

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-14 13:59:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 13:59:12
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 13:59:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 13:59:27
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 13:59:58
COMPLETED MAIN
CALLBACK_UPDATE
₹1.91
Duration: 18.50s
2025-10-14 14:00:05
COMPLETED MAIN
CALLBACK_UPDATE
₹2.41
Duration: 18.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Back, disposition_2=Customer Not Available, disposition_3=Requested Call Back}}}
2025-10-14 14:01:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-14 14:01:09}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  no
assistant:  No worries! What time can I call you back today or tomorrow?
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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  no
assistant:  No worries! What time can I call you back today or tomorrow?
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{created_at_str=2025-10-14 08:29:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T08:29:09.89657, scheduled_at=2025-10-14T08:29:09.896545, custom_extractions=null, telephony_data={duration=0.0, to_number=+919082332296, provider_call_id=21c2a3c6-4efe-4286-8515-d4f987f6d55a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919082332296, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3c2003bc-1dce-4242-ad72-15e9fbbc99e2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T08:29:13.229262, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 08:29:13, id=1ddbd96f-e407-405b-9ff1-fd273a956c5c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 08:29:09, status=ringing}

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Context Details
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