Call Details

Bolna ID: c6eae1ef-381c-4547-8e95-8dbc09c7d6e2

Phone: +919922016208

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 1.30s

Cost: ₹0.64

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-14 12:48:10

Ended:
Not set

Last Processed:
2025-10-14 12:50:09

Last Retry At:
2025-10-14 12:50:09

Next Retry Scheduled:
2025-10-14 12:53:55

Next Call Scheduled:
2025-10-14 12:53:55

Call Timeline 13
2025-10-14 12:48:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 12:48:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 12:48:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 12:48:35
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 12:48:49
COMPLETED MAIN
CALLBACK_UPDATE
₹0.14
Duration: 1.30s
2025-10-14 12:48:49
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-14 12:48:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-14 12:48:55
COMPLETED MAIN
CALLBACK_UPDATE
₹0.64
Duration: 1.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Introduction Made, disposition_3=Customer Identified}}}
2025-10-14 12:48:55
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-14 12:48:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-10-14 12:50:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-14 12:50:09}
2025-10-14 12:50:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-14 12:50:09}
2025-10-14 12:50:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-14 12:50:09}
Call History (Raw Callbacks) 5

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user:  has been forwarded
assistant:  Hi Aashrita, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
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user:  has been forwarded
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This absence helps uphold a formal and direct style of communication.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T07:18:16.632636, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 07:18:16, id=c6eae1ef-381c-4547-8e95-8dbc09c7d6e2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 07:18:11, status=ringing}

{created_at_str=2025-10-14 07:18:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T07:18:11.38846, scheduled_at=2025-10-14T07:18:11.388435, custom_extractions=null, telephony_data={duration=0.0, to_number=+919922016208, provider_call_id=212555fa-2331-4575-bdeb-be37ef4ac715, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919922016208, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 12:37:25, callback_request_id=null, is_callback=null, fullName=Aashrita, resume_review_id=68edf68518c34103788df7bd, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is generally clear, with essential sections like Experience, Skills, and Education well-presented. However, a more explicit separation between different roles and clearer headers could enhance ease of navigation., score=68, readability=The document is mostly readable, but minor adjustments in font size or bolding certain sections could improve scannability. Avoid excessive whitespace to better utilize space., essentialSectionsPresence=Most essential sections are present, and their positioning is almost correct. The order is good, but consider ensuring the most recent experience is always on top for easier review by recruiters., scale=100}, atsReadabilityScore={feedback=The resume contains structured content that enhances ATS compatibility overall. However, ensure key sections like skills and achievements integrate role-relevant keywords more explicitly for better ranking., score=65, scale=100, keyElementsReadableByATS=The resume's elements are mostly readable by ATS systems, with clear categorization. Ensure terminologies align with common industry standards for increased compatibility.}, impact={feedback=While the resume includes quantifiable achievements, some bullet points lack strong impact statements. Use stronger action verbs and increase focus on results to enhance impact., score=60, spellCheck=The resume mostly avoids spelling errors; however, ensure all sections are free from typos through a thorough proofread. An error-free document enhances professionalism., bulletPointsUsage=Bullet points are used effectively to outline responsibilities and achievements, contributing to readability. Consider grouping similar points for a more organized presentation., weakActionVerbs=Several strong action verbs are present, but weaker choices dilute impact, such as 'managed' when more dynamic verbs could be used. Opt for words like 'orchestrated' or 'spearheaded' for greater emphasis., scale=100, quantifyingImpact=Some achievements are quantified, like improved sprint efficiency, which is commendable. Increasing quantifiable data related to performance metrics could further demonstrate impact., repetitionAvoidance=There's a moderate level of repetition, notably in some action verbs used across roles. Diversifying action verbs will create a more dynamic narrative., accomplishmentLanguage=Accomplishment-oriented language is present, yet more precise performance metrics would enhance readability. Balancing responsibility with results creates a more engaging narrative.}, crispness={feedback=The resume is adequately concise, but several bullet points are overly lengthy, reducing clarity. More concise phrasing and removing unnecessary filler words will increase impact and readability., resumeLength=The resume's overall length is suitable given the candidate’s experience, but a more concise summary could enhance its effectiveness. Avoid allowing descriptive sections to extend beyond two pages., score=56, bulletPointsCount=The bullet points are within a reasonable quantity but can be refined. Ensure they're consistently brief and focused on the most important accomplishments., fillerWords=Filler words occasionally dilute impact; reducing them will improve succinctness. Ensuring each word contributes to conveying a clear message is crucial for crispness., bulletPointLength=Some bullet points are too lengthy, detracting from their effectiveness. Aim for 1-2 line bullet points for greater clarity and retention., scale=100}, qualityAddOn={feedback=The use of buzzwords is minimal, however, consistency in language choice needs attention. Ensure all sections maintain a professional tone reflective of the candidate’s expertise., score=62, buzzwordsCliches=Buzzwords and clichés are relatively under control, but phrases like 'drive digital transformation' could be replaced with more specific examples. Avoid vague terms to ensure clarity and precision., datesFormatting=Date formatting is mostly consistent, though ensure the format is uniform across all sections for professional polish. Uniformity in presentation enhances credibility and readability., activeVoice=Active voice is used effectively, but could be reinforced in descriptions involving teamwork and results. Ensure all sections maintain an assertive and forward-looking tone., scale=100, personalPronounsUsage=The resume successfully avoids personal pronouns, maintaining a professional tone. This absence helps uphold a formal and direct style of communication.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T07:18:15.181777, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 07:18:15, id=c6eae1ef-381c-4547-8e95-8dbc09c7d6e2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 07:18:11, status=initiated}
Context Details
{recipient_phone_number=+919922016208, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 12:37:25, callback_request_id=null, is_callback=null, fullName=Aashrita, resume_review_id=68edf68518c34103788df7bd, parentBolnaId=null, attemptType=null}, resume_review_id=null}