Dashboard

{created_at_str=2025-10-14 07:09:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=14.34, batch_id=null, cost_breakdown={synthesizer=12.19, transcriber=1.089, synthesizer_breakdown={welcome_message=0, conversation=12.19}, llm=1.0619999999999998, platform=0, transcriber_breakdown={analytics=0, conversation=1.089}, network=0, llm_breakdown={analytics=0, summarization=0.013000000000000001, extraction=0, conversation=0.794, hangup=0.255}}, created_at=2025-10-14T07:09:09.836396, scheduled_at=2025-10-14T07:09:09.836371, custom_extractions=null, telephony_data={duration=0.0, to_number=+918077054432, provider_call_id=d60d3fef-df89-405c-a46b-1da12a1d522a, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918077054432, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1e436d1e-5296-42bd-bc47-f8edbd22d1c7, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  ma'am कहां से बात कर रहे हैं sir आप
assistant:  Main Gurgaon, Haryana se baat kar rahi hoon. Aapke resume score ke baare mein baat karni thi. Kya aap job change ke liye ready hain
user:  नहीं ma'am i don't want to talk no no no no
assistant:  Samajh sakti hoon
user:  i don't want to talk to out ma'am you are talking you are talking to out of stock ना
assistant:  I’m Anita from Outspark, not out of stock! Just wanted to help with your resume so you get more interview calls. Can I quickly share
user:  ma'am i didn't want any help from the out park
assistant:   I get it, but a strong resume really makes a difference. Just a quick chat could open doors
user:  ma'am i know ma'am but
assistant:   But what? I’m here to listen
user:  ma'am i know it's a charge ma'am it's a chargeable और ma'am
assistant:   Yes,
user:  i did a so many comment on the link in
assistant:  That’s great
user:  i get the that the out of the card with
assistant:   That’s good you’re
user:  doing a fraud
, updated_at=2025-10-14T07:10:37.876916, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 07:10:37, id=bf4a60d7-31ac-4c26-876c-ca6d9dae0d47, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark, a career services platform. Anita initiates the call to discuss the user's resume score and inquire if they are ready for a job change. The user, however, expresses disinterest in the conversation, repeatedly stating they do not want to talk to Outspark and implying that the service is not trustworthy. Anita tries to reassure the user about the benefits of a strong resume and the potential for more interview calls, but the user remains resistant, mentioning concerns about charges and accusing the service of fraud. The conversation ends without any resolution, as the user is adamant about not wanting assistance., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=71.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=70.99994, provider_connected=false}, transcriber_duration=70.99994, transcriber_model=nova-3, synthesizer_characters=1219, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1219, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=130, input=330}, azure_gpt-4_1-mini={output=313, input=18596}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=130, input=330, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=313, input=18596, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=56, input=16986, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 07:09:09, status=call-disconnected}

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{created_at_str=2025-10-14 07:09:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T07:09:09.836396, scheduled_at=2025-10-14T07:09:09.836371, custom_extractions=null, telephony_data={duration=0.0, to_number=+918077054432, provider_call_id=d60d3fef-df89-405c-a46b-1da12a1d522a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918077054432, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1e436d1e-5296-42bd-bc47-f8edbd22d1c7, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T07:09:12.798864, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 07:09:12, id=bf4a60d7-31ac-4c26-876c-ca6d9dae0d47, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 07:09:09, status=ringing}

{created_at_str=2025-10-14 07:09:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T07:09:09.836396, scheduled_at=2025-10-14T07:09:09.836371, custom_extractions=null, telephony_data={duration=0.0, to_number=+918077054432, provider_call_id=d60d3fef-df89-405c-a46b-1da12a1d522a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918077054432, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1e436d1e-5296-42bd-bc47-f8edbd22d1c7, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T07:09:11.159681, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 07:09:11, id=bf4a60d7-31ac-4c26-876c-ca6d9dae0d47, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 07:09:09, status=initiated}