Call Details

Bolna ID: c3c4f8fb-2c4c-4042-85ea-1d1eb8680ae6

Phone: +918788954494

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-14 10:06:11

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-14 10:17:42

Next Call Scheduled:
2025-10-14 10:17:42

Call Timeline 14
2025-10-14 10:06:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-14 10:06:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 10:06:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 10:06:45
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-14 10:06:45
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-14 10:06:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-14 10:12:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=38f0ae2a-291f-47a8-86f0-96a060835fb1}
2025-10-14 10:12:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=38f0ae2a-291f-47a8-86f0-96a060835fb1}
2025-10-14 10:12:42
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-14 10:12:42
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=38f0ae2a-291f-47a8-86f0-96a060835fb1}
2025-10-14 10:18:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=f559c3cc-d9bf-4567-97c5-b4ace658d709}
2025-10-14 10:18:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=f559c3cc-d9bf-4567-97c5-b4ace658d709}
2025-10-14 10:18:34
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-14 10:18:34
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=f559c3cc-d9bf-4567-97c5-b4ace658d709}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-14 04:36:12, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T04:36:12.40068, scheduled_at=2025-10-14T04:36:12.400654, custom_extractions=null, telephony_data={duration=0.0, to_number=+918788954494, provider_call_id=9e3d17f7-6496-4684-863a-38e66de4bf83, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918788954494, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 09:56:06, callback_request_id=null, is_callback=null, fullName=Uttam, resume_review_id=68edd05e9f941c720e70c2de, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains all essential sections such as Contact Information, Professional Experience, and Education, but could benefit from a more structured layout with clear headings and subheadings for easier navigation. The use of consistent formatting would improve readability across multiple platforms, especially in digital formats., score=65, readability=While information is richly detailed, the overall readability could be improved by organizing it into a more concise format with clear headers. There is a need to simplify and streamline content to ensure ease of reading, especially when viewed on devices with varying screen sizes., essentialSectionsPresence=Essential sections such as Professional Experience and Education are present; however, restructuring the experience section in reverse chronological order would make recent achievements more prominent. The addition of a clearer Skills section might further enhance the layout and presentation of key competencies., scale=100}, atsReadabilityScore={feedback=The resume is generally well-structured for ATS readability, though enhancements can be made by including more role-specific keywords. Ensuring all sections are labeled correctly will aid ATS systems in parsing the document effectively., score=66, scale=100, keyElementsReadableByATS=Key information such as contact details and most recent employment is presented clearly, which is important for ATS algorithms. However, explicit headings for different sections would further improve ATS compatibility.}, impact={feedback=The resume demonstrates some impact but lacks consistent use of quantifiable metrics to further illustrate achievements. There's a need to replace weak action verbs with more dynamic alternatives to convey a stronger sense of accomplishment and initiative., score=58, spellCheck=The document is mostly free of spelling errors, though careful proofreading is recommended to ensure 100% accuracy, especially in the professional experience section titles and content., bulletPointsUsage=The resume uses bullet points, but they are sometimes overly detailed and would benefit from more concise, focused statements. Reformatting these bullet points to highlight key achievements succinctly could increase their effectiveness., weakActionVerbs=Weak verbs dilute the strength of the accomplishments described. Opting for compelling and strong verb choices can elevate the resume's tone and the perception of the candidate's effectiveness., scale=100, quantifyingImpact=There's limited use of quantifiable achievements, which reduces the overall impact. Including data or percentages, such as 'increased customer satisfaction by 20%', would provide a clearer sense of success and competencies., repetitionAvoidance=Action verbs and phrasing are occasionally repetitive, suggesting room for improvement in the diversification of language. Varied verbs would better showcase different skills and achievements throughout the resume., accomplishmentLanguage=The use of accomplishment-oriented language is evident but could be more pervasive throughout. Ensuring descriptors indicate not just tasks but successes will enhance the perception of the candidate's capabilities.}, crispness={feedback=The resume is verbose, with lengthy descriptions that can detract from the reader's ability to quickly glean the most important information. Greater crispness could be achieved by trimming excessive detail and focusing on core responsibilities and achievements., resumeLength=At a considerable length, the resume could be condensed without losing essential detail. Shortening certain sections while maintaining substance would make it easier to review and understand quickly., score=55, bulletPointsCount=The number of bullet points is excessive, particularly within the work experience section, which can overwhelm the reader. Reducing the number of bullet points by focusing on key accomplishments would enhance clarity., fillerWords=The presence of filler words reduces the overall impact and clarity of the resume. 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Standardizing dates using a single format (e.g., MMM YYYY) can provide clarity and uniformity., activeVoice=The resume mostly employs an active voice, though instances of passive voice are present which can dilute impact. Revising these sentences to emphasize active involvement can enhance the strength of statements., scale=100, personalPronounsUsage=The resume generally avoids personal pronouns, sticking to professional norms. 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