Call Details
Bolna ID:
382dbee0-e512-4792-9647-534f5a71a8aa
Phone: +918376007361
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 138.80s
Cost: ₹22.92
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-14 09:37:08
Ended:
Not set
Last Processed:
2025-10-14 09:41:09
Last Retry At:
2025-10-14 09:41:09
Next Retry Scheduled:
2025-10-14 09:45:04
Next Call Scheduled:
2025-10-14 09:45:04
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Deepa, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no no i'm looking for a job change
assistant: Got it, Deepa. You have around ten years of experience, right?
user: yes
assistant: What kind of roles are you targeting?
user: already analyst
assistant: Thanks for sharing, Deepa
user: is my priority up
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: not much
assistant: No worries! ATS is software that filters resumes before HR even sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user: yes
assistant: Deepa, your resume scored sixty one point four out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume before recruiters see it. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user: i'm using the same one
assistant: Hmm, that’s likely why you’re not getting enough calls. Your resume lacks key ATS-friendly keywords, so it’s getting rejected. Does that make sense?
user: yes yes it does
assistant: Your CV should act like a magnet, highlighting skills and achievements for the roles you want. Without the right keywords, recruiters won’t see you, even if you’re perfect for the job. You get what I mean?
user: yes
assistant: So, two things: your resume might miss the right keywords for ATS, and your job search method might not be the best. Can I explain more?
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user: hello
assistant: Hi Deepa, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no no i'm looking for a job change
assistant: Got it, Deepa. You have around ten years of experience, right?
user: yes
assistant: What kind of roles are you targeting?
user: already analyst
assistant: Thanks for sharing, Deepa
user: is my priority up
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: not much
assistant: No worries! ATS is software that filters resumes before HR even sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user: yes
assistant: Deepa, your resume scored sixty one point four out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume before recruiters see it. Are you getting enough relevant interview calls with this resume?
user: no
assistant: Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user: i'm using the same one
assistant: Hmm, that’s likely why you’re not getting enough calls. Your resume lacks key ATS-friendly keywords, so it’s getting rejected. Does that make sense?
user: yes yes it does
assistant: Your CV should act like a magnet, highlighting skills and achievements for the roles you want. Without the right keywords, recruiters won’t see you, even if you’re perfect for the job. You get what I mean?
user: yes
assistant: So, two things: your resume might miss the right keywords for ATS, and your job search method might not be the best. Can I explain more?
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This repetition can make it seem monotonous, reducing the perceived engagement level., accomplishmentLanguage=Statements focus more on responsibilities rather than achievements, making it crucial to reframe job roles into accomplishments. Using result-oriented language can depict a more proactive approach to work.}, crispness={feedback=The resume is slightly lengthy given the content and could be more concise. Too many sections use dense paragraphs instead of concise bullet points which diminishes clear, crisp communication., resumeLength=Given this candidate's level of experience, the resume slightly exceeds optimal length due to verbose content. Condensing information into highly relevant details is recommended., score=56, bulletPointsCount=The number of bullets is appropriate but could be streamlined for more significant facts rather than less impactful details. Minimizing redundancy can help maintain reader interest., fillerWords=The text occasionally uses filler phrases that don't add value, which creates a cluttered narrative. Eliminating non-essential language will enhance precision and engagement., bulletPointLength=Bullet points are overly descriptive and lengthy, which dilutes their impact. Aim to condense each bullet into one to two lines that deliver the core message quickly., scale=100}, qualityAddOn={feedback=A reduction in standard buzzwords and clichés would sharpen the resume's focus. Consistent date formatting is needed to uphold a professional finish., score=60, buzzwordsCliches=Usage of common phrases like 'Customer Service Executive' without context adds little value. Specific examples of skills or duties accomplished can replace this generic language., datesFormatting=There is inconsistency in date formats, which could confuse readers. Ensuring uniformity (e.g., 'Month Year - Present') throughout demonstrates attention to detail., activeVoice=The resume tends to favor passive voice, which isn't as impactful. Reconstructing sentences to emphasize active voice ('I achieved') would provide higher engagement and clarity., scale=100, personalPronounsUsage=There is no use of personal pronouns, which properly aligns with accepted resume standards. Avoiding them maintains a professional, third-person narrative.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T04:07:14.369519, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 04:07:14, id=382dbee0-e512-4792-9647-534f5a71a8aa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 04:07:09, status=ringing}
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However, it lacks a summary section that could give a quick overview of the candidate’s skills., score=64, readability=The resume is reasonably structured with sections following logically, but incorporating headings and subheadings could improve readability. Proper alignment and consistent formatting can enhance the overall clarity and ease of navigation., essentialSectionsPresence=The relevant sections such as Professional Experience and Education are present, providing a clear chronological view of the candidate's career path. It could benefit from a brief professional summary that outlines key qualifications upfront., scale=100}, atsReadabilityScore={feedback=Basic information like contact details and job titles are clearly present and formatted for ATS. However, including more industry-specific keywords could improve searchability and effectiveness., score=65, scale=100, keyElementsReadableByATS=The resume structure allows essential elements to be picked up by ATS without issue, although it lacks certain industry-specific terminology that could improve ranking. Ensuring keywords align closely with job descriptions will increase visibility to recruiters.}, impact={feedback=The resume could benefit from more quantifiable achievements and specific accomplishments. Weak action verbs and lack of numbers fail to emphasize the candidate's direct impact on previous roles., score=62, spellCheck=There are no apparent spelling errors present; ensuring consistently correct grammar and punctuation can further elevate professionalism. 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Minimizing redundancy can help maintain reader interest., fillerWords=The text occasionally uses filler phrases that don't add value, which creates a cluttered narrative. Eliminating non-essential language will enhance precision and engagement., bulletPointLength=Bullet points are overly descriptive and lengthy, which dilutes their impact. Aim to condense each bullet into one to two lines that deliver the core message quickly., scale=100}, qualityAddOn={feedback=A reduction in standard buzzwords and clichés would sharpen the resume's focus. Consistent date formatting is needed to uphold a professional finish., score=60, buzzwordsCliches=Usage of common phrases like 'Customer Service Executive' without context adds little value. Specific examples of skills or duties accomplished can replace this generic language., datesFormatting=There is inconsistency in date formats, which could confuse readers. 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Avoiding them maintains a professional, third-person narrative.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T04:07:12.878003, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 04:07:12, id=382dbee0-e512-4792-9647-534f5a71a8aa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 04:07:09, status=initiated}
Context Details
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