Call Details
Bolna ID:
ea239749-35a6-487e-af6b-b3639f627b8c
Phone: +919066188660
From: +918035316264
Status: no-answer
Processing: COMPLETED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Carrier
Reason: Call recipient rejected
Timestamps
Started:
2025-10-14 09:09:10
Ended:
Not set
Last Processed:
2025-10-14 09:19:09
Last Retry At:
2025-10-14 09:19:09
Next Retry Scheduled:
2025-10-14 09:15:15
Next Call Scheduled:
2025-10-14 09:15:15
Call Timeline 14
Call History (Raw Callbacks) 8
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user: hello
assistant: Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: in the fire experience i'm sorry बोलो
assistant: No worries! Could you please repeat that? I want to make sure I understand you correctly.
user: i'm not interested in taking a job
assistant: Got it! Are you updating your
user: so what do you have thank you
assistant: I
user: i'm not doing anything ma'am for no current
assistant: Totally understand
user: and after that it's automatically you can
assistant: Just
user: say this one ok
assistant: Hey, I get it. But even if you’re not job hunting now, having an ATS- friendly, customized resume
user: i'm really not interested but thank you for the call
assistant: I hear you! But just imagine missing out on better opportunities because your resume isn’t getting noticed. How about I share a quick info link? No pressure!
assistant: Call will now disconnect
, updated_at=2025-10-14T03:48:05.994513, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 03:48:05, id=522cdf52-bfb5-4ea9-9402-1db24f088056, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, reached out to the user to discuss career services. The user expressed disinterest in taking a job and mentioned they are not currently doing anything job-related. Despite the agent's attempts to highlight the benefits of having a well-prepared resume, the user firmly declined further engagement, stating they were not interested. The call ended with the agent offering to share an information link but respecting the user's decision to disconnect., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Explicit Decline", "disposition_3": "No Further Engagement"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Explicit Decline, disposition_3=No Further Engagement}}}, smart_status=not_interested, conversation_duration=67.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1154, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1154, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=92, input=247}, azure_gpt-4_1-mini={output=247, input=15450}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=92, input=247, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=247, input=15450, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=42, input=12298, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 03:46:10, status=completed}
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user: hello
assistant: Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: in the fire experience i'm sorry बोलो
assistant: No worries! Could you please repeat that? I want to make sure I understand you correctly.
user: i'm not interested in taking a job
assistant: Got it! Are you updating your
user: so what do you have thank you
assistant: I
user: i'm not doing anything ma'am for no current
assistant: Totally understand
user: and after that it's automatically you can
assistant: Just
user: say this one ok
assistant: Hey, I get it. But even if you’re not job hunting now, having an ATS- friendly, customized resume
user: i'm really not interested but thank you for the call
assistant: I hear you! But just imagine missing out on better opportunities because your resume isn’t getting noticed. How about I share a quick info link? No pressure!
assistant: Call will now disconnect
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{created_at_str=2025-10-14 03:39:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-14T03:39:11.939094, scheduled_at=2025-10-14T03:39:11.939066, custom_extractions=null, telephony_data={duration=0.0, to_number=+919066188660, provider_call_id=84e241f3-1af1-4ce9-a0ec-380263a2b30d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919066188660, recipient_data={recipient_phone_number=null, review_completed=2025-10-14 08:58:17, callback_request_id=null, is_callback=null, fullName=VIGNESHWAR, resume_review_id=68edc31b9f941c720e70c087, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=This resume has a clear format with all essential sections present, yet the arrangement requires refinement for better readability. 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Ensure each bullet point communicates specific results or contributions to emphasize impact., weakActionVerbs=The resume occasionally relies on weaker verbs that don't convey action forcefully enough. Replacing terms like "conducted" or "provided" with stronger verbs such as "engineered" or "optimized" could better convey accomplishments., scale=100, quantifyingImpact=While responsibilities are detailed, few accomplishments are numerically quantified. Incorporating specific data points like 'trained 150 individuals' or 'improved course completion by 30%' would communicate success more strongly., repetitionAvoidance=Certain action verbs and phrases recur throughout, which dilutes the impact. Diversifying language and verb choices can help emphasize each role's unique contributions., accomplishmentLanguage=The use of accomplishment-driven language is patchy, with some sections lacking a direct link between actions and results. Strengthening these connections will make the resume more persuasive and impactful.}, crispness={feedback=The resume is slightly verbose and can benefit from tightening language for brevity and clarity. Shortening sections and making each bullet point more concise will strengthen the overall impression., resumeLength=The length of the resume is appropriate for someone with ample experience, but the content could be more concise. Trimming non-essential information will make it more engaging and digestible., score=52, bulletPointsCount=The number of bullet points is sufficient, but there's room for optimization. Each bullet should distill key achievements to avoid overwhelming the reader with excessive details., fillerWords=There are instances of filler words that could be removed to sharpen the language's effectiveness. Streamlining sentences to focus only on critical information will make the resume more powerful., bulletPointLength=Some bullet points are overly long and can be split into shorter, more impactful statements. Maintaining brevity ensures better retention of information by the reader., scale=100}, qualityAddOn={feedback=The resume avoids significant use of buzzwords and clichés, focusing instead on content, though there are areas for improvement. Consistent formatting and language usage will add professionalism., score=60, buzzwordsCliches=Buzzwords are largely avoided, but some phrases might still come across as generic. Ensuring each term is tied to specific actions or outcomes will reinforce authenticity and value., datesFormatting=Dates are generally formatted consistently, though ensuring uniformity across all sections without ‘quotes’ for months will avoid confusion. Consistency is key to maintaining a polished look., activeVoice=Active voice is used effectively, yet there are sentences that could be more dynamic with stronger verb choices. Revising such sentences to be more direct will enhance persuasiveness., scale=100, personalPronounsUsage=The resume appropriately avoids personal pronouns, keeping a professional tone. Maintaining this style helps keep the focus on achievements rather than personal narrative.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T03:40:15.220761, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 03:40:15, id=ea239749-35a6-487e-af6b-b3639f627b8c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=22, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 03:39:11, status=no-answer}
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Context Details
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