Dashboard

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user:  yes
assistant:  Hi Shahina, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no actually i was little bit engaged like within five minutes my meeting is going to start so can we connect later
assistant:  Sure Shahina, what time can I call you back today or tomorrow?
user:  by like in second half you can call me
assistant:  Got it, I’ll call you in the second half today. Just to confirm, are you looking for a job change right now or just updating your resume?
user:  no like i was updating my resume also and also looking for the change
assistant:   That’s great, Shahina! You have ten years of experience, right?
user:  yes yes yes total ten years
assistant:   Awesome! What kind of roles are you targeting with your updated resume?
user:  like for the clinical research operational stream type of role like in clinical research background there is a standard monitor etmfp whatever type of role in which like for further i can like work
assistant:   Got
user:  purpose so that is
assistant:  Sorry, Shahina, could you please repeat that last part? I didn’t catch it clearly.
user:  actually i want to
assistant:   Sure
user:  like like i'm looking for the remote
assistant:    Remote
user:  wfh work so i'm looking for central and etmf driver type of role in which like after one year or two years of experience i can be i can work from home
assistant:    That sounds
user:  that's why i'm looking for that's why
assistant:    Makes sense, Shahina. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  little bit i'm aware like because like
assistant:    That’s good
user:  ats format is a resume format ना in which
assistant:   Not exactly
user:  like yes like the most of the company
assistant:    Exactly, Shahina
user:  ok so can you please
assistant:    I see your resume scored sixty point eight out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  no not very much like i got a call but like it's not a very high
assistant:    Are these calls relevant to the roles you want, Shahina?
user:  someone
assistant:    Sorry Shahina, could
user:  the eleventh is my role
assistant:    Sorry Shahina, I didn’t get that
user:  yes some of
assistant:    Are you customizing
user:  some of role
assistant:   Are you customizing your resume for every job or using the same one for all?
user:  no i'm customizing like as per the jd
assistant:    That’s good, Shahina. But your resume score shows it’s still missing key ATS keywords. Does that make sense?
user:  yes ads scheme keyword that's why i was like
assistant:   Exactly! Your
user:  i was checking in the linkedin and got like this session
assistant:    Perfect timing, Shahina! Outspark can help you get those keywords right and boost your interview calls. Want to hear how?
user:  yes yes definitely i will connect with you when i got free in the second half so we can connect like and we can discuss like how it will be work
assistant:    Great, Shahina! I’ll call you in the second half today to explain how Outspark can help you get more interview calls. Looking forward!
user:  okay
assistant: Call will now disconnect
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During the call, Shahina mentions she is updating her resume and looking for a job change, specifically targeting roles in clinical research with a preference for remote work. Anita discusses the importance of the applicant tracking system (ATS) and informs Shahina that her resume scored 60.8 out of 100, which is considered poor for ATS. Shahina acknowledges that she is customizing her resume for job applications but is still not receiving many relevant interview calls.

Anita offers to help Shahina improve her resume to include key ATS keywords to increase her chances of getting interview calls. Shahina expresses interest in discussing this further when they reconnect later. The call ends with Anita confirming she will call back in the second half of the day., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=219.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2723, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2704, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=200, input=793}, azure_gpt-4_1-mini={output=608, input=82537}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=200, input=793, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=608, input=82537, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=119, input=58003, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 03:30:10, status=call-disconnected}

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Varied vocabulary and avoidance of redundancy will contribute positively to the resume’s overall impact., accomplishmentLanguage=The resume does attempt to use accomplishment-oriented language, but it needs more examples of direct results and achievements. Aligning language with past successes will strengthen its impact.}, crispness={feedback=The resume's length is appropriate, but the content is sometimes verbose, affecting its crispness. Focusing on brevity and removing unnecessary words can make the resume more impactful., resumeLength=The overall length of the resume is satisfactory for a candidate with this amount of experience. Nonetheless, further condensation is possible by removing repetitive content and focusing on the most critical achievements., score=55, bulletPointsCount=There are a fair number of bullet points, but the length and consistency can be more tightly controlled to maintain reader engagement. A consistent structure could improve overall readability and emphasis on key points., fillerWords=The presence of filler words diminishes the crispness of the resume, as there is room to be more direct and concise. Eliminating unnecessary language will produce a sharper and more compelling document., bulletPointLength=Some bullet points are overly lengthy, which could be streamlined to deliver more concise messages. Aiming for succinct bullet points will aid in keeping the reader’s attention focused on the achievements., scale=100}, qualityAddOn={feedback=The resume avoids heavy reliance on buzzwords but still uses some, suggesting a shift toward more robust, specific language. Date formatting maintains consistency, but the elimination of personal pronouns can help maintain a formal tone., score=60, buzzwordsCliches=While the resume does not excessively use buzzwords or clichés, it could still benefit from more innovative and precise language. This adjustment would enhance the uniqueness and appeal of the resume., datesFormatting=The dates are formatted consistently across the resume, which supports clarity and professionalism. Ensuring this consistency continues throughout all sections is important for maintaining readability., activeVoice=Active voice is employed throughout most of the resume, though there are instances where passive constructions lessen the impact. Embracing active voice consistently will improve the directness and vigor of the language., scale=100, personalPronounsUsage=The resume generally avoids using personal pronouns, maintaining a professional tone. This practice should be continued to ensure the resume remains formal and focused.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-14T03:30:12.634365, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-14 03:30:12, id=eb2b77e7-f46e-4594-a432-b8c6e98e93bd, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-14 03:30:10, status=initiated}