Call Details
Bolna ID:
f5b8a376-6174-40be-84b7-b3f43d0ca21f
Phone: +918892545251
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 86.30s
Cost: ₹14.46
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-13 17:59:10
Ended:
Not set
Last Processed:
2025-10-13 18:03:10
Last Retry At:
2025-10-13 18:03:10
Next Retry Scheduled:
2025-10-13 18:06:10
Next Call Scheduled:
2025-10-13 18:06:10
Call Timeline 10
Call History (Raw Callbacks) 5
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user: yes
assistant: Hi Hanumantha, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: regarding
assistant: I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah i was just updating the resume
assistant: Got it, Hanumantha. You have ten years of experience, right?
user: no no eight
assistant: Okay, eight years it is. What kind of roles are you targeting?
user: yeah i'm looking for
assistant: Sorry, Hanumantha, could you please repeat what kind of roles you are targeting?
user: senior software engineering net computer networking
assistant: Great, senior software engineering in computer networking. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yeah
assistant: Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Have you been getting enough interview calls with your current resume?
user: hello
assistant: Hey Hanumantha, I’m here! Are you getting enough interview calls with your
user: yes yes yeah i'm not getting yeah
assistant: Hmm, that’s tough. Are you customizing
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user: yes
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user: regarding
assistant: I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah i was just updating the resume
assistant: Got it, Hanumantha. You have ten years of experience, right?
user: no no eight
assistant: Okay, eight years it is. What kind of roles are you targeting?
user: yeah i'm looking for
assistant: Sorry, Hanumantha, could you please repeat what kind of roles you are targeting?
user: senior software engineering net computer networking
assistant: Great, senior software engineering in computer networking. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yeah
assistant: Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Have you been getting enough interview calls with your current resume?
user: hello
assistant: Hey Hanumantha, I’m here! Are you getting enough interview calls with your
user: yes yes yeah i'm not getting yeah
assistant: Hmm, that’s tough. Are you customizing
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This adherence to standard practice enhances readability and focuses on achievements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T12:29:18.665468, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 12:29:18, id=f5b8a376-6174-40be-84b7-b3f43d0ca21f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=22, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 12:29:12, status=ringing}
{created_at_str=2025-10-13 12:29:12, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T12:29:12.128075, scheduled_at=2025-10-13T12:29:12.12804, custom_extractions=null, telephony_data={duration=0.0, to_number=+918892545251, provider_call_id=9a4637bf-3712-4737-8b92-1b639ff2e293, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918892545251, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 17:48:41, callback_request_id=null, is_callback=null, fullName=Hanumantha, resume_review_id=68ecedf19f941c720e70ab98, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Professional Summary, Skills, Work History, Education, and Certifications. The order and structure can be improved for better flow and clarity., score=65, readability=The readability is adequate, but the chronological order in the Experience section is reversed which might confuse some readers. It needs a clearer headline for each section to maintain logical flow., essentialSectionsPresence=All key sections are present although the Work History section could be better highlighted to emphasize recent accomplishments first. Hobbies could be considered unnecessary unless they are directly relevant to the job., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly, with basic elements easily identified, yet minor adjustments could improve keyword optimization further. Labels of section headers are recognizable and ensure easy parsing by ATS., score=68, scale=100, keyElementsReadableByATS=The key elements such as contact details and job titles are structured properly for ATS parsing. Incorporating more industry-specific keywords might enhance visibility during an automated scan.}, impact={feedback=The impact is moderate with some achievements stated, but lacks quantified results to strongly convey accomplishments. Use of active verbs is present but could be more varied for stronger engagement., score=60, spellCheck=No significant spelling errors are noted, indicating careful proofreading and attention to detail., bulletPointsUsage=Bullet points are used effectively to list responsibilities, but they could benefit from incorporating more quantifiable achievements and outcomes. This would enhance the clarity and impact of the work performed., weakActionVerbs=Action verbs are generally strong, yet some bullet points remain passive or indirect. Rephrasing into direct action statements could improve the overall energy and impact of the descriptions., scale=100, quantifyingImpact=There are few quantifiable achievements present which weakens the strength of the roles described. Consider using metrics or percentages to highlight accomplishments, such as 'Increased efficiency by X%'., repetitionAvoidance=Repetition of common phrases and technical jargon is noticeable, which diminishes uniqueness and impact. Strive for diversity in language to maintain reader interest and highlight varied skillsets., accomplishmentLanguage=Accomplishment-oriented language is present, but occasionally vague. Refinement with specific results can create a higher engagement, emphasizing your contributions more powerfully.}, crispness={feedback=The document length is appropriate for the experience level, yet bullet points could be more concise. Avoidance of unnecessary filler words would enhance crispness and result in a cleaner presentation., resumeLength=The length of the resume aligns well with the candidate's years of experience. However, condensing sections with repetitive information might help balance the layout and readability better., score=55, bulletPointsCount=There are numerous bullet points, which might overwhelm the reader; strategically reducing them while focusing on the most impactful achievements could be beneficial., fillerWords=There is some use of filler words that could be eliminated for brevity. Focus on concise language to strengthen the impact of each statement in the resume., bulletPointLength=Bullet points can be slightly verbose, reducing the sharpness and clarity of the impacts being described. Making them more concise would enhance the focus on key accomplishments., scale=100}, qualityAddOn={feedback=Stylistically the resume avoids most clichés, yet clearer date formatting would enhance readability. Personal pronouns are avoided, which aligns with professional standards., score=63, buzzwordsCliches=Minimal use of buzzwords or clichés, keeping a professional tone. However, there is room to specify tasks that are highly relevant to major projects or achievements., datesFormatting=Date formatting is not currently aligned in one style, which may cause slight confusion; consistent formatting would enhance clarity., activeVoice=Predominantly active voice is used, which gives energy and clarity to the responsibilities and achievements described. Consistency in this approach is predominantly maintained., scale=100, personalPronounsUsage=No use of personal pronouns which maintains a professional tone throughout the resume. This adherence to standard practice enhances readability and focuses on achievements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T12:29:15.775583, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 12:29:15, id=f5b8a376-6174-40be-84b7-b3f43d0ca21f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=22, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 12:29:12, status=initiated}
Context Details
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