Call Details
Bolna ID:
7329d615-5945-46d1-9d6a-206235421b9c
Phone: +919354094248
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 90.10s
Cost: ₹16.38
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-13 17:47:12
Ended:
Not set
Last Processed:
2025-10-13 17:51:09
Last Retry At:
2025-10-13 17:51:09
Next Retry Scheduled:
2025-10-13 17:54:08
Next Call Scheduled:
2025-10-13 17:54:08
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Sandeep, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: oh yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: i'm looking for a job change
assistant: Got it, Sandeep. You have about ten years of experience, right?
user: yes
assistant: What kind of roles are you targeting?
user: in stat audit internal audit
assistant: Thanks
user: maybe in fund accounting
assistant: Okay, fund
user: manager or customer manager before
assistant: Thanks for sharing, Sandeep. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: not really
assistant: No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: yes understood
assistant: Great! I see your resume score was sixty two out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
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user: hello
assistant: Hi Sandeep, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: oh yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: i'm looking for a job change
assistant: Got it, Sandeep. You have about ten years of experience, right?
user: yes
assistant: What kind of roles are you targeting?
user: in stat audit internal audit
assistant: Thanks
user: maybe in fund accounting
assistant: Okay, fund
user: manager or customer manager before
assistant: Thanks for sharing, Sandeep. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: not really
assistant: No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: yes understood
assistant: Great! I see your resume score was sixty two out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
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Ensuring this continues keeps a formal tone intact without direct personal references.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T12:17:16.316129, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 12:17:16, id=7329d615-5945-46d1-9d6a-206235421b9c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 12:17:12, status=ringing}
{created_at_str=2025-10-13 12:17:12, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T12:17:12.840993, scheduled_at=2025-10-13T12:17:12.840959, custom_extractions=null, telephony_data={duration=0.0, to_number=+919354094248, provider_call_id=05c08eb1-6b7d-402b-9b2a-0788ffb5e314, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919354094248, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 17:36:21, callback_request_id=null, is_callback=null, fullName=Sandeep, resume_review_id=68ecead318c34103788dd553, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes key sections such as experience, education, and skills, but the layout can be enhanced for better readability. Consistency in typography and formatting would make each section easily distinguishable., score=65, readability=The font size and style are readable; however, improving the spacing between sections could greatly benefit readability. Reorganizing the order of information, such as placing the contact info more prominently, would help in quick scanning., essentialSectionsPresence=Key sections like experience and education are present, but additional structuring could improve clarity and flow. Meanwhile, sections such as Interests appear unnecessary and may distract focus from professional aspects., scale=100}, atsReadabilityScore={feedback=The resume's structure is well-suited for ATS readability; however, ensuring header labels are precise is vital. Keywords are adequately utilized, reflecting relevant industry-specific terms., score=70, scale=100, keyElementsReadableByATS=Contact details and employment history are clear, aiding ATS compatibility. Embedding more role-specific keywords will enhance the likelihood of higher ATS ranking.}, impact={feedback=The resume demonstrates impactful roles but lacks sufficient quantifiable achievements to showcase the extent of success. More numerical data reflecting performance metrics would greatly enhance its impact., score=60, spellCheck=Spell check reveals no glaring mistakes, ensuring professional presentation. It's crucial to maintain this standard to uphold the resume's credibility., bulletPointsUsage=Bullet points are used correctly to separate achievements, yet they could be more concise to avoid overwhelming the reader. Ensure each point delivers a significant and singular message., weakActionVerbs=There are some weak action verbs that lessen the strength of accomplishments. Replacing verbs like 'managed' with stronger counterparts like 'orchestrated' or 'spearheaded' could enhance perception., scale=100, quantifyingImpact=The resume includes some roles with implied impact but very few quantifiable outcomes. Including exact figures, such as cost reductions or improved efficiencies, would dramatically improve persuasion., repetitionAvoidance=Action verbs show some repetition; using varied, strong verbs would maintain interest and emphasis. Avoid redundant phrases by constantly integrating synonyms for better variation., accomplishmentLanguage=The language used often describes duties rather than accomplishments. Pivoting towards a result-oriented structure illustrating end results will magnify the applicant's contribution.}, crispness={feedback=The resume is somewhat verbose, occasionally resorting to filler words that diminish clarity. Streamlining the content to focus strictly on achievements would improve its crispness., resumeLength=The length could be trimmed to exclude redundant information and only focus on the most relevant experiences and skills. A concise, one-page resume would be preferable., score=55, bulletPointsCount=Each role contains too many bullet points, diluting focus; limiting each to 4-6 key points allows focus on significant achievements., fillerWords=Filler words such as 'responsible for' should be removed to achieve concise and direct statements. Avoid passive constructs that do not add value to the achievements described., bulletPointLength=Some bullet points are excessively long, which can overwhelm the reader. Shortening these into one impactful sentence each is advisable., scale=100}, qualityAddOn={feedback=While the resume generally avoids clichés, some common buzzwords could be replaced with industry-specific terms to personalize further. Consistent formatting of dates enhances professionalism., score=60, buzzwordsCliches=Phrases like 'detail-oriented' are less persuasive; replace them with specific evidence of expertise to strengthen credibility., datesFormatting=Date formatting is mostly consistent, but minor adjustments, like using the same format throughout, would increase professionalism. Choosing a single format style avoids visual disruptions., activeVoice=The resume effectively uses an active voice, making the narration stronger and more engaging. Continuing this practice will maintain the vividness of achievements described., scale=100, personalPronounsUsage=The absence of personal pronouns aligns with professional standards. Ensuring this continues keeps a formal tone intact without direct personal references.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T12:17:13.432387, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 12:17:13, id=7329d615-5945-46d1-9d6a-206235421b9c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 12:17:12, status=initiated}
Context Details
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