Call Details

Bolna ID: 1d44d74b-a93f-4b47-b1af-90a4f99e1e89

Phone: +919810612713

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-13 17:00:10

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-13 17:11:35

Next Call Scheduled:
2025-10-13 17:11:35

Call Timeline 10
2025-10-13 17:00:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 17:00:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 17:00:16
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 17:00:39
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 17:00:39
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-13 17:00:39
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-13 17:06:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=89492dcd-7bca-483e-916c-4e3ed7991d65}
2025-10-13 17:06:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=89492dcd-7bca-483e-916c-4e3ed7991d65}
2025-10-13 17:06:35
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-13 17:06:35
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=89492dcd-7bca-483e-916c-4e3ed7991d65}
Call History (Raw Callbacks) 6

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{created_at_str=2025-10-13 11:30:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T11:30:11.917813, scheduled_at=2025-10-13T11:30:11.917787, custom_extractions=null, telephony_data={duration=0.0, to_number=+919810612713, provider_call_id=abf45813-735c-4672-9f91-7ad711c82620, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919810612713, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 16:49:57, callback_request_id=null, is_callback=null, fullName=Xavior, resume_review_id=68ece0169f941c720e70a862, reviewDetails={overallScore={score=55.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure but lacks consistency in chronological order, especially in the Experience section. 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Reducing unnecessary sections and condensing bullet points will enhance readability and make more concise points., resumeLength=The length of the resume exceeds two pages, which may not be necessary given the candidate's experience. Refining the content to fit within two pages could improve the overall presentation., score=50, bulletPointsCount=While numerous bullet points are used, they dilute the key messages. Reducing their number and combining related points will increase clarity and impact., fillerWords=There is a noticeable use of filler words that add unnecessary length to bullet points. Eliminating these will make the resume much more concise., bulletPointLength=Several bullet points are overly long and descriptive, which can be overwhelming. Shortening them to crisp, direct statements will make the resume more impactful., scale=100}, qualityAddOn={feedback=The resume avoids most classic clichés but occasionally uses buzzwords that could be replaced with more specific language. Ensuring date formats are consistent and personal pronouns are omitted will improve professionalism., score=53, buzzwordsCliches=While not overly reliant on clichés, the resume does include some vague terms like 'strong leadership' that could be made specific. More precise language will contribute positively., datesFormatting=Dates are generally consistent but need to follow a uniform format for clarity. This ensures easier parsing and a more professional appearance., activeVoice=The use of active voice is present throughout the resume, which improves engagement. Continuing this practice will ensure the reader remains interested., scale=100, personalPronounsUsage=The resume does not frequently use personal pronouns, which is appropriate for such documents. Ensuring this remains consistent will enhance the professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T11:30:14.138779, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 11:30:14, id=1d44d74b-a93f-4b47-b1af-90a4f99e1e89, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 11:30:11, status=initiated}