Call Details

Bolna ID: 367ed297-ac6e-4f11-b125-fc577d125878

Phone: +919315399773

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 27.20s

Cost: ₹4.15

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-13 16:10:10

Ended:
Not set

Last Processed:
2025-10-13 16:12:09

Last Retry At:
2025-10-13 16:12:09

Next Retry Scheduled:
2025-10-13 16:16:02

Next Call Scheduled:
2025-10-13 16:16:02

Call Timeline 11
2025-10-13 16:10:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 16:10:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 16:10:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 16:10:20
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 16:11:02
COMPLETED MAIN
CALLBACK_UPDATE
₹3.65
Duration: 27.20s
2025-10-13 16:11:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-13 16:11:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-13 16:11:06
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68ecd74239dede6e5ba075e9, scheduled_for=2025-10-14T16:11:06.854907663}
2025-10-13 16:11:09
COMPLETED MAIN
CALLBACK_UPDATE
₹4.15
Duration: 27.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Scheduled, disposition_3=Tomorrow}}}
2025-10-13 16:12:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-13 16:12:09}
2025-10-13 16:12:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 16:12:10}
Call History (Raw Callbacks) 5

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user:  yes
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user:  no i'm in a meeting
assistant:  No worries, KALPANA! What time can I call you back today or tomorrow?
user:  maybe tomorrow works
assistant:  Great! What time tomorrow works best for you, KALPANA?
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user:  no i'm in a meeting
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user:  maybe tomorrow works
assistant:  Great! What time tomorrow works best for you, KALPANA?
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Bullet points should be only one or two lines long each., scale=100}, qualityAddOn={feedback=The resume avoids most buzzwords but should ensure specific language. Maintain correct and consistent date formatting throughout the resume., score=60, buzzwordsCliches=The resume largely avoids generic jargon. Focus on using specific, industry-relevant terms., datesFormatting=Dates are consistently formatted. Ensure consistency in all date presentations for improved clarity., activeVoice=The resume generally employs active voice, which improves impact and clarity. The use of strong verbs will improve the score., scale=100, personalPronounsUsage=The resume appropriately avoids the use of personal pronouns.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T10:40:15.053804, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 10:40:15, id=367ed297-ac6e-4f11-b125-fc577d125878, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 10:40:11, status=ringing}

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The reverse chronological order in the experience section is effectively used, enhancing the readability for experience assessment., score=70, readability=The resume benefits from a clean and easy-to-scan format. Consider adding a brief section heading to indicate the location of the experience section such as 'Professional Experience' before starting the experience section., essentialSectionsPresence=All essential sections, including experience and education, are present and easily accessible. The inclusion of a 'Core Competencies' section is beneficial for highlighting relevant skills., scale=100}, atsReadabilityScore={feedback=The resume's structure is well-formatted for ATS. Including more keywords relevant to HR roles and incorporating them naturally within the content will improve ATS compatibility., score=62, scale=100, keyElementsReadableByATS=Essential information like name, contact details, experience, and education are readily accessible to ATS systems. Highlighting the skills through keywords is essential to increase the score. }, impact={feedback=The resume uses bullet points effectively to describe responsibilities, as well as successes and awards. Quantifiable data is provided, but further expansion of this data will drastically improve impact and help drive the score higher., score=65, spellCheck=The resume appears to be free of spelling errors; careful review of the document is recommended for accuracy, including contact information., bulletPointsUsage=Most bullet points are well-structured and highlight key responsibilities and achievements, but there is a need to keep the information short by removing unnecessary words. Breaking down the bullet points to improve understanding to make it more scannable. , weakActionVerbs=The use of action verbs is generally good, but some could be stronger. 'Managed' and 'Assisted' could be replaced with more potent verbs such as 'Spearheaded' or 'Orchestrated'., scale=100, quantifyingImpact=The resume includes quantifiable achievements, such as 'Boosted Employee Net Promoter Score (eNPS) from 35 to 82.' Consider adding more quantitative data to significantly increase the impact of each listed achievement and responsibility., repetitionAvoidance=There is some repetition of action verbs; however, this is limited. Review action verbs to include a wider variety and eliminate repetitive and similar bullet points., accomplishmentLanguage=The language is mostly accomplishment-oriented, emphasizing results and achievements. By focusing on the achievement of each point, it’ll be even more accomplishment-oriented to improve impact.}, crispness={feedback=The resume's length is reasonable. Ensure that the bullet point information is short and succinct with no extra or unnecessary information., resumeLength=The overall length is acceptable for the candidate's experience level. However, the formatting should be checked to remove or reduce potential white space that can increase the length unnecessarily., score=58, bulletPointsCount=The quantity of bullet points in each section is appropriate, allowing for detailed information without overwhelming the reader. Review bullet point count to make sure it isn’t crowded by combining similar bullet points., fillerWords=Some filler words could be removed for clarity and impact. Consider removing some words to make more impactful information such as removing the word “and” where applicable and necessary., bulletPointLength=Some bullet points could be more concise; try to reduce the length of each point without losing essential information. Bullet points should be only one or two lines long each., scale=100}, qualityAddOn={feedback=The resume avoids most buzzwords but should ensure specific language. Maintain correct and consistent date formatting throughout the resume., score=60, buzzwordsCliches=The resume largely avoids generic jargon. Focus on using specific, industry-relevant terms., datesFormatting=Dates are consistently formatted. Ensure consistency in all date presentations for improved clarity., activeVoice=The resume generally employs active voice, which improves impact and clarity. The use of strong verbs will improve the score., scale=100, personalPronounsUsage=The resume appropriately avoids the use of personal pronouns.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T10:40:13.154499, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 10:40:13, id=367ed297-ac6e-4f11-b125-fc577d125878, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 10:40:11, status=initiated}
Context Details
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