Call Details

Bolna ID: 1639df27-eaeb-4038-8894-9b3fcaffe27a

Phone: +919553550285

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-13 15:21:09

Ended:
Not set

Last Processed:
2025-10-13 15:31:09

Last Retry At:
2025-10-13 15:31:09

Next Retry Scheduled:
2025-10-13 15:27:04

Next Call Scheduled:
2025-10-13 15:27:04

Call Timeline 14
2025-10-13 15:21:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 15:21:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 15:21:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 15:22:04
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 15:22:04
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-13 15:22:04
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-13 15:27:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b}
2025-10-13 15:29:46
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b}
2025-10-13 15:29:46
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b, reason=Retry attempt succeeded}
2025-10-13 15:29:46
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b}
2025-10-13 15:29:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b}
2025-10-13 15:29:55
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b, reason=Retry attempt succeeded}
2025-10-13 15:29:55
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b}
2025-10-13 15:31:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 15:31:09}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi! This is Anita from Outspark. I see you checked your resume score today. Are you looking for a job change or just updating your resume?
user:  i'm just looking for a job change
assistant:  Great! You have around ten years of experience, right? What kind of roles are you targeting?
user:  it's related to investment banking roles
assistant:   Investment banking, got it! Are you aware of ATS, the software that screens resumes before HR sees them?
user:  yes yes
assistant:   Perfect! Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with your current resume?
user:  i just want i just take my resume right now i i will be updating my resume
assistant:  I get it, but updating
user:  and again i will be checking both
assistant:   That’s smart! But remember, a strong ATS-friendly resume boosts your chances a lot. Want me to share how Outspark can help you get more interview calls?
user:  yes yes
assistant:   Awesome! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Sound good so far?
user:  yeah
assistant:   Great! We also include two LinkedIn services: a detailed profile review and a 14-day posting calendar to boost your visibility. Interested to know the value of this full package?
user:  yeah what would be the package here
assistant:   This whole package is valued over ten thousand rupees, but for a limited time, you can get it for just two thousand plus GST. Interested to grab this deal?
user:  at the moment no ma'am
assistant:   I understand, but this discount is only for three days. Missing it might mean fewer interview calls. Can I call you back tomorrow to discuss?
user:  ok
assistant:   Perfect! What
user:  so but at the moment it's now required for me
assistant:   I get that, but remember, a strong resume can open doors fast. Can I schedule a quick call later to explain how it helps?
user:  okay sure
assistant:    Great
, updated_at=2025-10-13T09:59:55.073675, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:59:55, id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark. Anita reached out to the user after they checked their resume score, inquiring if they were looking for a job change. The user confirmed they were seeking a change, specifically in investment banking roles. Anita discussed the importance of having an ATS-friendly resume and offered Outspark's services, which include tailored CVs, cover letters, and interview prep kits, along with LinkedIn services. The package was valued at over ten thousand rupees but was being offered for two thousand plus GST for a limited time. The user initially declined the offer but agreed to a follow-up call to discuss it further., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Interested but not buying now", "disposition_3": "Interested in service but declined to buy now"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested but not buying now, disposition_3=Interested in service but declined to buy now}}}, smart_status=rescheduled, conversation_duration=133.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=133.39993, provider_connected=false}, transcriber_duration=133.39993, transcriber_model=nova-3, synthesizer_characters=1712, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1712, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=133, input=480}, azure_gpt-4_1-mini={output=375, input=26826}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=133, input=480, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=375, input=26826, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=91, input=28434, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:57:09, status=completed}

{created_at_str=2025-10-13 09:57:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=20.74, batch_id=null, cost_breakdown={synthesizer=17.12, transcriber=2.045, synthesizer_breakdown={welcome_message=0, conversation=17.12}, llm=1.5739999999999998, platform=0, transcriber_breakdown={analytics=0, conversation=2.045}, network=0, llm_breakdown={analytics=0, summarization=0.015, extraction=0, conversation=1.133, hangup=0.426}}, created_at=2025-10-13T09:57:09.951085, scheduled_at=2025-10-13T09:57:09.95105, custom_extractions=null, telephony_data={duration=0.0, to_number=+919553550285, provider_call_id=a8f5ce94-25cf-46ab-a6c7-d07a0692ca9b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919553550285, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1639df27-eaeb-4038-8894-9b3fcaffe27a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. I see you checked your resume score today. Are you looking for a job change or just updating your resume?
user:  i'm just looking for a job change
assistant:  Great! You have around ten years of experience, right? What kind of roles are you targeting?
user:  it's related to investment banking roles
assistant:   Investment banking, got it! Are you aware of ATS, the software that screens resumes before HR sees them?
user:  yes yes
assistant:   Perfect! Your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with your current resume?
user:  i just want i just take my resume right now i i will be updating my resume
assistant:  I get it, but updating
user:  and again i will be checking both
assistant:   That’s smart! But remember, a strong ATS-friendly resume boosts your chances a lot. Want me to share how Outspark can help you get more interview calls?
user:  yes yes
assistant:   Awesome! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Sound good so far?
user:  yeah
assistant:   Great! We also include two LinkedIn services: a detailed profile review and a 14-day posting calendar to boost your visibility. Interested to know the value of this full package?
user:  yeah what would be the package here
assistant:   This whole package is valued over ten thousand rupees, but for a limited time, you can get it for just two thousand plus GST. Interested to grab this deal?
user:  at the moment no ma'am
assistant:   I understand, but this discount is only for three days. Missing it might mean fewer interview calls. Can I call you back tomorrow to discuss?
user:  ok
assistant:   Perfect! What
user:  so but at the moment it's now required for me
assistant:   I get that, but remember, a strong resume can open doors fast. Can I schedule a quick call later to explain how it helps?
user:  okay sure
assistant:    Great
, updated_at=2025-10-13T09:59:43.512186, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:59:43, id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark. Anita reached out to the user after they checked their resume score, inquiring if they were looking for a job change. The user confirmed they were seeking a change, specifically in investment banking roles. Anita discussed the importance of having an ATS-friendly resume and offered Outspark's services, which include tailored CVs, cover letters, and interview prep kits, along with LinkedIn services. The package was valued at over ten thousand rupees but was being offered for two thousand plus GST for a limited time. The user initially declined the offer but agreed to a follow-up call to discuss it further., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=133.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=133.39993, provider_connected=false}, transcriber_duration=133.39993, transcriber_model=nova-3, synthesizer_characters=1712, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1712, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=133, input=480}, azure_gpt-4_1-mini={output=375, input=26826}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=133, input=480, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=375, input=26826, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=91, input=28434, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:57:09, status=call-disconnected}

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{created_at_str=2025-10-13 09:57:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:57:09.951085, scheduled_at=2025-10-13T09:57:09.95105, custom_extractions=null, telephony_data={duration=0.0, to_number=+919553550285, provider_call_id=a8f5ce94-25cf-46ab-a6c7-d07a0692ca9b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919553550285, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1639df27-eaeb-4038-8894-9b3fcaffe27a, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:57:12.497295, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:57:12, id=d41ebc60-0dac-4d31-b484-6810d6a2ac6b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:57:09, status=ringing}

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{created_at_str=2025-10-13 09:51:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:51:11.224787, scheduled_at=2025-10-13T09:51:11.224756, custom_extractions=null, telephony_data={duration=0.0, to_number=+919553550285, provider_call_id=648fac54-e22e-41cb-bf56-c5c1525d3987, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919553550285, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 15:10:48, callback_request_id=null, is_callback=null, fullName=AM, resume_review_id=68ecc8ab9f941c720e70a236, reviewDetails={overallScore={score=59.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections like work experience, education, and skills, but it's cluttered and would benefit from better formatting. 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Ensuring use of explicit titles and section headers will aid ATS understanding.}, impact={feedback=Bullet points are implemented but lack impactful, quantifiable achievements across roles. The usage of active and strong verbs could be bolstered to better convey accomplishments., score=57, spellCheck=Though generally accurate, minor spelling errors can undermine professionalism. A thorough proofreading would be beneficial., bulletPointsUsage=The resume features bullet points, but they are often long and verbose. Breaking them into concise points with explicit achievements would boost clarity., weakActionVerbs=The resume uses general verbs which can be vague. Incorporating dynamic verbs such as 'spearheaded' or 'accelerated' would improve engagement., scale=100, quantifyingImpact=There is a noticeable lack of quantifiable data in the description of roles. 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Context Details
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