Call Details

Bolna ID: 418455a5-32e7-4a0c-bf7a-3a717fc0168c

Phone: +917249503343

From: N/A

Status: completed

Processing: COMPLETED

Duration: 42.00s

Cost: ₹6.07

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-13 15:21:09

Last Retry At:
2025-10-13 15:21:09

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-13 15:18:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 15:18:11
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 15:18:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 15:18:34
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 15:19:29
COMPLETED MAIN
CALLBACK_UPDATE
₹5.07
Duration: 42.00s
2025-10-13 15:19:36
COMPLETED MAIN
CALLBACK_UPDATE
₹6.07
Duration: 42.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=No Service Required, disposition_3=Customer Declined Service}}}
2025-10-13 15:21:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 15:21:09}
Call History (Raw Callbacks) 5

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user:  hello hello
assistant:  Hey! Just checking, is now a good time to chat?
user:  hello
assistant:  Hey! I’m here to help. Did you check your resume score with us today? Are you looking for a job change or just updating your resume?
user:  no i just saw
assistant:  Got it! Are you currently
user:  check your website okay
assistant:   Cool! I see you have ten years of experience, right? What kind of roles are you aiming for?
user:  i don't want your service thanks for information thank you
assistant:   I get it, but just one quick thing—are you getting enough interview calls with your current resume?
assistant: Call will now disconnect
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user:  hello hello
assistant:  Hey! Just checking, is now a good time to chat?
user:  hello
assistant:  Hey! I’m here to help. Did you check your resume score with us today? Are you looking for a job change or just updating your resume?
user:  no i just saw
assistant:  Got it! Are you currently
user:  check your website okay
assistant:   Cool! I see you have ten years of experience, right? What kind of roles are you aiming for?
user:  i don't want your service thanks for information thank you
assistant:   I get it, but just one quick thing—are you getting enough interview calls with your current resume?
assistant: Call will now disconnect
, updated_at=2025-10-13T09:49:26.372333, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:49:26, id=418455a5-32e7-4a0c-bf7a-3a717fc0168c, campaign_id=null, summary=The conversation was a brief exchange between an agent and a user. The agent initiated the call, checking if it was a good time to chat and inquiring about the user's resume and job search status. The user expressed disinterest in the agent's services and indicated they were not looking for assistance. The agent attempted to gather more information about the user's interview calls but the user declined further engagement, leading to the call's disconnection., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=42.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=452, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=452, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=86, input=163}, azure_gpt-4_1-mini={output=100, input=9421}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=86, input=163, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=100, input=9421, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=10004, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:48:09, status=call-disconnected}

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{created_at_str=2025-10-13 09:48:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:48:09.914732, scheduled_at=2025-10-13T09:48:09.914695, custom_extractions=null, telephony_data={duration=0.0, to_number=+917249503343, provider_call_id=eaa5f493-9fe3-4938-ba1b-923d7d592788, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917249503343, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f4f0ac0b-679b-41c4-8716-8c7180e4422c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:48:13.488211, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:48:13, id=418455a5-32e7-4a0c-bf7a-3a717fc0168c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:48:09, status=ringing}

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Context Details
{recipient_phone_number=+917249503343, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=f4f0ac0b-679b-41c4-8716-8c7180e4422c, attemptType=RETRY}, resume_review_id=null}