Dashboard

{created_at_str=2025-10-13 09:24:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=2.29, batch_id=null, cost_breakdown={synthesizer=1.6, transcriber=0.472, synthesizer_breakdown={welcome_message=0, conversation=1.6}, llm=0.215, platform=0, transcriber_breakdown={analytics=0, conversation=0.472}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.152, hangup=0.059}}, created_at=2025-10-13T09:24:09.943022, scheduled_at=2025-10-13T09:24:09.94299, custom_extractions=null, telephony_data={duration=0.0, to_number=+919663149483, provider_call_id=d3a7d3ab-bd41-4ddf-ada4-4b973227043a, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919663149483, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe576f70-cec1-4e7e-b298-07f04fd7c166, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  qué le
assistant:  Sorry, could you please repeat that? I didn’t catch it.
, updated_at=2025-10-13T09:25:17.803719, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:25:17, id=468eea56-8b6e-45be-ae6a-8117913f0c89, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with "hello," but then replies with "qué le," which the agent does not understand and asks the user to repeat., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=30.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=30.799938, provider_connected=false}, transcriber_duration=30.799938, transcriber_model=nova-3, synthesizer_characters=160, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=160, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=57, input=58}, azure_gpt-4_1-mini={output=35, input=3678}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=57, input=58, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=35, input=3678, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3913, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:24:09, status=call-disconnected}

{created_at_str=2025-10-13 09:24:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:24:09.943022, scheduled_at=2025-10-13T09:24:09.94299, custom_extractions=null, telephony_data={duration=0.0, to_number=+919663149483, provider_call_id=d3a7d3ab-bd41-4ddf-ada4-4b973227043a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919663149483, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe576f70-cec1-4e7e-b298-07f04fd7c166, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:24:37.868062, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:24:37, id=468eea56-8b6e-45be-ae6a-8117913f0c89, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:24:09, status=in-progress}

{created_at_str=2025-10-13 09:24:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:24:09.943022, scheduled_at=2025-10-13T09:24:09.94299, custom_extractions=null, telephony_data={duration=0.0, to_number=+919663149483, provider_call_id=d3a7d3ab-bd41-4ddf-ada4-4b973227043a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919663149483, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe576f70-cec1-4e7e-b298-07f04fd7c166, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:24:13.201157, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:24:13, id=468eea56-8b6e-45be-ae6a-8117913f0c89, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:24:09, status=ringing}

{created_at_str=2025-10-13 09:24:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:24:09.943022, scheduled_at=2025-10-13T09:24:09.94299, custom_extractions=null, telephony_data={duration=0.0, to_number=+919663149483, provider_call_id=d3a7d3ab-bd41-4ddf-ada4-4b973227043a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919663149483, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe576f70-cec1-4e7e-b298-07f04fd7c166, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:24:11.917959, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:24:11, id=468eea56-8b6e-45be-ae6a-8117913f0c89, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:24:09, status=initiated}