Call Details

Bolna ID: aac43851-9f5c-4932-8cc2-9e22ddf63a9d

Phone: +919791925469

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-13 14:44:10

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-13 14:57:11

Next Call Scheduled:
2025-10-13 14:57:11

Call Timeline 14
2025-10-13 14:44:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 14:44:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:44:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:45:13
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:45:13
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-13 14:45:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-13 14:51:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=db988a53-af64-4e6b-8b47-ab88c569e7ec}
2025-10-13 14:52:11
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=db988a53-af64-4e6b-8b47-ab88c569e7ec}
2025-10-13 14:52:11
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-13 14:52:11
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=db988a53-af64-4e6b-8b47-ab88c569e7ec}
2025-10-13 14:58:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8c3cb2d6-b26d-45d9-8361-65c36fcbcae6}
2025-10-13 14:59:12
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=8c3cb2d6-b26d-45d9-8361-65c36fcbcae6}
2025-10-13 14:59:12
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-13 14:59:12
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8c3cb2d6-b26d-45d9-8361-65c36fcbcae6}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-13 09:21:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:21:09.86041, scheduled_at=2025-10-13T09:21:09.860384, custom_extractions=null, telephony_data={duration=0.0, to_number=+919791925469, provider_call_id=03e13df5-f326-4e21-95b8-b3a81fabe61f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919791925469, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=aac43851-9f5c-4932-8cc2-9e22ddf63a9d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:22:10.521855, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:22:10, id=db988a53-af64-4e6b-8b47-ab88c569e7ec, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:21:09, status=no-answer}

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{created_at_str=2025-10-13 09:14:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:14:11.914905, scheduled_at=2025-10-13T09:14:11.914879, custom_extractions=null, telephony_data={duration=0.0, to_number=+919791925469, provider_call_id=0d821030-5d7c-4537-94f7-0e16a851f7f9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919791925469, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 14:34:01, callback_request_id=null, is_callback=null, fullName=KALAISELVAN, resume_review_id=68ecc02d9f941c720e709fed, reviewDetails={overallScore={score=57, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections such as Professional Summary, Work Experience, and Education. However, the format could be improved to enhance readability, particularly by ensuring consistent heading styles., score=60, readability=The resume presents information in a straightforward manner, but it could benefit from improved formatting and organization to enhance readability. Lists and bullet points help, but emphasis on uniformity in text formatting could greatly improve the overall reading experience., essentialSectionsPresence=While the resume contains critical sections like Experience and Education, the Experience section should be formatted in reverse chronological order to highlight recent accomplishments. The inclusion of a Skills section is beneficial but consider removing redundant information like Logistics Management Responsibilities., scale=100}, atsReadabilityScore={feedback=The resume is generally compatible with ATS but could improve through optimized keyword use and more structured content. Including specific industry-related keywords would enhance ATS readability., score=62, scale=100, keyElementsReadableByATS=Key elements such as contact information and job titles are mostly visible to ATS, but there is room for improvement in keyword distribution. Strengthening keyword density, particularly in sections like Skills and Professional Summary, will aid visibility.}, impact={feedback=The resume uses bullet points to outline job duties but lacks quantifiable achievements that could demonstrate impact. The language could benefit from the use of more varied and stronger action verbs to effectively communicate accomplishments., score=55, spellCheck=The resume generally maintains good spelling standards. However, a careful check for minor spelling or typographical errors can ensure complete professionalism., bulletPointsUsage=The use of bullet points does well to organize information but falls short in truly emphasizing impactful achievements. Consider revising bullet points to focus on results and achievements rather than generic descriptions of tasks., weakActionVerbs=The resume includes some weak action verbs like 'Managed' or 'Handled'; stronger alternatives such as 'Directed' or 'Resolved' may present achievements more effectively. Using more assertive language could make descriptions more impactful., scale=100, quantifyingImpact=There's a noticeable lack of quantified achievements throughout the resume. Including specific data, such as 'Increased inventory turnover by 15%' could greatly improve the perceived value of past roles., repetitionAvoidance=There is some repetition in describing tasks across different bullet points and sections. Aim to use varied language to convey a broad range of skills and responsibilities without duplication., accomplishmentLanguage=There is a need for stronger accomplishment-oriented language. Ensure bullets clearly highlight outcomes, results, or improvements attributed directly to your actions.}, crispness={feedback=The resume is moderately concise but has room for improvement in bullet point length and overall word choice. Eliminating filler words and ensuring each point is impactful will enhance the resume's crispness., resumeLength=The content fits within a single page, which is suitable, but it lacks sufficient impact due to verbose descriptions. Focus on concise statements that highlight key achievements over tasks., score=50, bulletPointsCount=There are numerous bullet points under each role, which is useful, but the lack of quantifiable achievements diminishes their effectiveness. It is beneficial to have a balance between quantity and impactful content., fillerWords=The resume contains unnecessary filler words that could be removed for more direct communication. Strive for clarity and brevity in every line to avoid clutter., bulletPointLength=Several bullet points could be shortened for clarity and impact. Aim for concise, direct statements to improve readability and focus., scale=100}, qualityAddOn={feedback=The resume suffers from using some buzzwords and lacks consistent date formatting. It uses an active voice but could benefit from a more varied vocabulary to describe duties and accomplishments without relying on clichés., score=58, buzzwordsCliches=There are some buzzwords like 'dynamic' and 'innovative' that could be replaced with more specific examples of achievements. Avoid common phrases and strive for a unique depiction of skills., datesFormatting=Date formatting is inconsistent; for example, the use of both month/year and complete date ranges can confuse readers. Standardizing this to a single format would improve professionalism., activeVoice=Usage of active voice is present but inconsistent. 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