Call Details

Bolna ID: fe576f70-cec1-4e7e-b298-07f04fd7c166

Phone: +919663149483

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-13 14:41:09

Ended:
Not set

Last Processed:
2025-10-13 14:57:09

Last Retry At:
2025-10-13 14:57:09

Next Retry Scheduled:
2025-10-13 14:53:15

Next Call Scheduled:
2025-10-13 14:53:15

Call Timeline 18
2025-10-13 14:41:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 14:41:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:41:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:42:08
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:42:08
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-13 14:42:08
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-13 14:47:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=27839748-9ee7-400b-811c-c071bb9e97be}
2025-10-13 14:48:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=27839748-9ee7-400b-811c-c071bb9e97be}
2025-10-13 14:48:15
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-13 14:48:15
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=27839748-9ee7-400b-811c-c071bb9e97be}
2025-10-13 14:54:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=468eea56-8b6e-45be-ae6a-8117913f0c89}
2025-10-13 14:55:21
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=COMPLETED, retry_bolna_id=468eea56-8b6e-45be-ae6a-8117913f0c89}
2025-10-13 14:55:21
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, successful_retry_bolna_id=468eea56-8b6e-45be-ae6a-8117913f0c89, reason=Retry attempt succeeded}
2025-10-13 14:55:21
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=468eea56-8b6e-45be-ae6a-8117913f0c89}
2025-10-13 14:55:27
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=COMPLETED, retry_bolna_id=468eea56-8b6e-45be-ae6a-8117913f0c89}
2025-10-13 14:55:27
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, successful_retry_bolna_id=468eea56-8b6e-45be-ae6a-8117913f0c89, reason=Retry attempt succeeded}
2025-10-13 14:55:27
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=468eea56-8b6e-45be-ae6a-8117913f0c89}
2025-10-13 14:57:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 14:57:09}
Call History (Raw Callbacks) 11

{created_at_str=2025-10-13 09:24:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=3.29, batch_id=null, cost_breakdown={synthesizer=1.6, transcriber=0.472, synthesizer_breakdown={welcome_message=0, conversation=1.6}, llm=0.215, transfer_cost=0.0, platform=1.0, transcriber_breakdown={analytics=0, conversation=0.472}, network=0.925, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.152, hangup=0.059}}, created_at=2025-10-13T09:24:09.943022, scheduled_at=2025-10-13T09:24:09.94299, custom_extractions=null, telephony_data={duration=32.0, to_number=+919663149483, provider_call_id=d3a7d3ab-bd41-4ddf-ada4-4b973227043a, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/8fb311e3-4b4c-45b4-b81c-0c0f7db280bd.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919663149483, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe576f70-cec1-4e7e-b298-07f04fd7c166, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  qué le
assistant:  Sorry, could you please repeat that? I didn’t catch it.
, updated_at=2025-10-13T09:25:26.818062, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:25:26, id=468eea56-8b6e-45be-ae6a-8117913f0c89, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with "hello," but then replies with "qué le," which the agent does not understand and asks the user to repeat., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Response", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Response, disposition_2=, disposition_3=}}}, smart_status=dropped, conversation_duration=30.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=30.799938, provider_connected=false}, transcriber_duration=30.799938, transcriber_model=nova-3, synthesizer_characters=160, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=160, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=57, input=58}, azure_gpt-4_1-mini={output=35, input=3678}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=57, input=58, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=35, input=3678, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3913, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:24:09, status=completed}

{created_at_str=2025-10-13 09:24:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=2.29, batch_id=null, cost_breakdown={synthesizer=1.6, transcriber=0.472, synthesizer_breakdown={welcome_message=0, conversation=1.6}, llm=0.215, platform=0, transcriber_breakdown={analytics=0, conversation=0.472}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.152, hangup=0.059}}, created_at=2025-10-13T09:24:09.943022, scheduled_at=2025-10-13T09:24:09.94299, custom_extractions=null, telephony_data={duration=0.0, to_number=+919663149483, provider_call_id=d3a7d3ab-bd41-4ddf-ada4-4b973227043a, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919663149483, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe576f70-cec1-4e7e-b298-07f04fd7c166, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  qué le
assistant:  Sorry, could you please repeat that? I didn’t catch it.
, updated_at=2025-10-13T09:25:17.803719, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:25:17, id=468eea56-8b6e-45be-ae6a-8117913f0c89, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with "hello," but then replies with "qué le," which the agent does not understand and asks the user to repeat., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=30.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=30.799938, provider_connected=false}, transcriber_duration=30.799938, transcriber_model=nova-3, synthesizer_characters=160, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=160, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=57, input=58}, azure_gpt-4_1-mini={output=35, input=3678}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=57, input=58, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=35, input=3678, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3913, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:24:09, status=call-disconnected}

{created_at_str=2025-10-13 09:24:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:24:09.943022, scheduled_at=2025-10-13T09:24:09.94299, custom_extractions=null, telephony_data={duration=0.0, to_number=+919663149483, provider_call_id=d3a7d3ab-bd41-4ddf-ada4-4b973227043a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919663149483, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe576f70-cec1-4e7e-b298-07f04fd7c166, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:24:37.868062, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:24:37, id=468eea56-8b6e-45be-ae6a-8117913f0c89, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:24:09, status=in-progress}

{created_at_str=2025-10-13 09:24:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T09:24:09.943022, scheduled_at=2025-10-13T09:24:09.94299, custom_extractions=null, telephony_data={duration=0.0, to_number=+919663149483, provider_call_id=d3a7d3ab-bd41-4ddf-ada4-4b973227043a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919663149483, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fe576f70-cec1-4e7e-b298-07f04fd7c166, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:24:13.201157, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:24:13, id=468eea56-8b6e-45be-ae6a-8117913f0c89, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:24:09, status=ringing}

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Paying careful attention to keyword density within each section can further improve searchability.}, impact={feedback=The use of bullet points throughout the resume is appropriate for listing responsibilities and tasks; however, many bullet points are too lengthy and lack quantifiable achievements., score=58, spellCheck=Spell check appears consistent; however, irregular punctuation, such as bullet symbols that may not translate well in ATS systems, could be adjusted for uniformity., bulletPointsUsage=Bullet points are utilized to describe job responsibilities, but their length and lack of segmentation hinder readability. Breaking down complex bullet points into multiple concise statements would enhance clarity., weakActionVerbs=The resume generally uses standard action verbs without much variation, which limits the dynamic tone. Substituting generic verbs with stronger, more specific alternatives would create a more compelling narrative., scale=100, quantifyingImpact=There is a notable absence of quantifiable metrics or achievements (e.g., percentages, numbers) to illustrate the impact of past roles. Incorporating specific data points would provide a clearer understanding of professional contributions., repetitionAvoidance=There is noticeable repetition in the language used across various roles, as similar tasks are described in slightly different words. Avoiding redundancy by diversifying phrasing and removing repetitive points will improve engagement., accomplishmentLanguage=The language tends to focus on tasks rather than outcomes, which downplays achievements. Integrating more accomplishment-driven phrasing will better highlight professional successes.}, crispness={feedback=The resume's overall length is extensive for the experience level presented, ultimately reducing its effectiveness. Streamlining sections and focusing on core competencies and achievements instead of broad tasks will concentrate its impact., resumeLength=At several pages long, the resume is longer than necessary, given the candidate's experience. Condensing content to fit within two pages maximum is recommended for ease of reading., score=52, bulletPointsCount=The number of bullet points per job role is excessive, making it challenging to pinpoint key achievements quickly. Limiting bullet points to concise, important tasks and accomplishments will sharpen focus and readability., fillerWords=There are filler words scattered throughout, which lessen the résumé’s impact. Removing extraneous language will establish a more direct and compelling narrative., bulletPointLength=Many bullet points are overly long and include multiple ideas, reducing impact. Keep each bullet to one sentence where possible, highlighting singular insights or achievements without clutter., scale=100}, qualityAddOn={feedback=The resume relies on some buzzwords like 'good communication skills' without providing detailed examples. Consistently formatted dates and a lack of personal pronouns improve professional tone, but there is room to augment the active voice used., score=60, buzzwordsCliches=The document includes common buzzwords and clichés, which detract from specificity. Replacing these with distinctive language illustrating unique skills or experiences would enhance personal branding., datesFormatting=Dates are generally well-formatted but could benefit from uniform placement across roles to strengthen visual coherence. Consistent date formatting underscores professionalism and organization., activeVoice=Although present, the use of active voice is not consistent throughout. Employing a more active voice will lend assertiveness to descriptions of previous contributions and responsibilities., scale=100, personalPronounsUsage=The absence of personal pronouns aligns with formal resume standards, maintaining focus on actions and achievements. This enhances the professional tone of the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T09:11:13.364401, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 09:11:13, id=fe576f70-cec1-4e7e-b298-07f04fd7c166, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 09:11:10, status=initiated}
Context Details
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