Call Details

Bolna ID: 2567bd71-2779-48cc-a7ae-6b9c4f3969c0

Phone: +919820959879

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-13 14:17:08

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-13 14:28:37

Next Call Scheduled:
2025-10-13 14:28:37

Call Timeline 14
2025-10-13 14:17:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 14:17:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:17:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:17:40
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 14:17:40
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-13 14:17:40
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-13 14:23:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=035819bd-6a48-4cc5-b218-8b3e06db0961}
2025-10-13 14:23:37
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=035819bd-6a48-4cc5-b218-8b3e06db0961}
2025-10-13 14:23:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-13 14:23:37
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=035819bd-6a48-4cc5-b218-8b3e06db0961}
2025-10-13 14:29:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7996edcc-d8f8-46a6-b434-25634960d36a}
2025-10-13 14:29:38
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=7996edcc-d8f8-46a6-b434-25634960d36a}
2025-10-13 14:29:38
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-13 14:29:38
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7996edcc-d8f8-46a6-b434-25634960d36a}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-13 08:47:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T08:47:09.919983, scheduled_at=2025-10-13T08:47:09.91995, custom_extractions=null, telephony_data={duration=0.0, to_number=+919820959879, provider_call_id=933bcad1-f416-4947-822a-9baa1d89a740, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919820959879, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 14:06:29, callback_request_id=null, is_callback=null, fullName=MITALI, resume_review_id=68ecb9db18c34103788dc8d9, reviewDetails={overallScore={score=63.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume provides a clear and structured layout with essential sections clearly labeled. However, adjusting the Experience section to reverse chronological order could enhance immediate relevance., score=69, readability=The use of font and spacing aids readability, but aligning dates and employers consistently would improve clarity. Minimal formatting inconsistencies exist, which somewhat hinder seamless readability., essentialSectionsPresence=The essential sections like Experience, Education, and Professional Summary are present and effectively organized. However, sections like "Corporate Experience" and "Personal Details" could be trimmed or moved towards the end., scale=100}, atsReadabilityScore={feedback=The resume's content is structured in a way that supports ATS scanning, but some improvements in keyword usage could enhance visibility. Ensure prominent keywords appear naturally across sections., score=66, scale=100, keyElementsReadableByATS=Key information such as contact details and roles appear well-structured for ATS compatibility. Enhancing keyword density related to intended positions could optimize ATS performance further.}, impact={feedback=The resume includes effective action verbs but could benefit from additional quantifiable achievements. Offering specific metrics or results can increase the overall impact., score=62, spellCheck=The resume appears free of spelling errors, which contributes positively to professionalism. Continual diligence in this area is recommended for maintaining error-free content., bulletPointsUsage=Bullet points are utilized extensively across work experience sections which enhance readability and focus. However, ensuring consistency in bullet length can further polish readability., weakActionVerbs=Action verbs are sufficiently strong though some phrases lack vigor, such as 'involved in' which could be replaced with 'led' or 'orchestrated'. Introducing dynamic verbs is recommended., scale=100, quantifyingImpact=While some sections mention research papers, specific quantifiable achievements are infrequently present. Adding metrics where possible would strengthen the impact., repetitionAvoidance=A moderate level of repetition exists, particularly in descriptors like 'customized high-quality plans,' which could be varied for improved engagement. Greater diversification of verbs and phrases would avoid monotony., accomplishmentLanguage=The descriptions contain some accomplishment-driven language, but often lack end results. Enhance statements with the outcome or impact of your actions for stronger accomplishment focus.}, crispness={feedback=While containing valuable information, some sections exceed recommended length, impacting conciseness. Refining bullet point length and reducing filler content is advised., resumeLength=The current length appears extended due to excess detail in some sections, especially older positions. A more concise summary of earlier roles would benefit overall readability., score=58, bulletPointsCount=There is a high density of bullet points, signifying depth but occasionally lacking brevity. Limit bullet points to key achievements to maintain a sharp focus on impressive contributions., fillerWords=Some sections include filler phrases, which could be streamlined. Focus on precise language to ensure that every word adds value., bulletPointLength=Several bullet points are overly long, which can obscure key information. Aim to condense each point to essential details to enhance clarity and impact., scale=100}, qualityAddOn={feedback=The language remains professional with minimal clichés, yet more vivid examples can replace vague buzzwords. Consistent date formatting and minimal use of personal pronouns are positive points., score=63, buzzwordsCliches=While generally professional, it occasionally lapses into buzzwords such as 'team player'. 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