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Call Details

Bolna ID: 0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9

Phone: +919513140803

From: N/A

Status: completed

Processing: FAILED

Duration: 1.70s

Cost: ₹0.53

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-13 13:32:10

Last Retry At:
2025-10-13 13:32:10

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-13 13:30:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 13:30:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:30:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:30:37
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:30:56
COMPLETED MAIN
CALLBACK_UPDATE
₹0.03
Duration: 1.70s
2025-10-13 13:32:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 13:32:10}
2025-10-13 13:32:20
COMPLETED MAIN
CALLBACK_UPDATE
₹0.53
Duration: 1.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Forwarded, disposition_2=, disposition_3=}}}
Call History (Raw Callbacks) 5 

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user:  call has been forwarded to
, updated_at=2025-10-13T08:02:16.747775, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 08:02:16, id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9, campaign_id=null, summary=The conversation begins with the agent greeting the user and confirming if it's a good time to talk. The user indicates that the call has been forwarded, suggesting they are in the process of connecting with someone else. The agent is checking for the user's availability to proceed with the conversation., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Forwarded", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Forwarded, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=1.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.5999376, provider_connected=false}, transcriber_duration=1.5999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=55, input=15}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=55, input=15, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 08:00:11, status=completed}

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user:  call has been forwarded to
, updated_at=2025-10-13T08:00:53.667574, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 08:00:53, id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9, campaign_id=null, summary=The conversation begins with the agent greeting the user and confirming if it's a good time to talk. The user indicates that the call has been forwarded, suggesting they are in the process of connecting with someone else. The agent is checking for the user's availability to proceed with the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=1.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.5999376, provider_connected=false}, transcriber_duration=1.5999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=55, input=15}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=55, input=15, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 08:00:11, status=call-disconnected}

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Context Details 
{recipient_phone_number=+919513140803, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=f2789ec8-ad70-4c8a-abd7-e3de054677c2, attemptType=RETRY}, resume_review_id=null}