Call Details

Bolna ID: f2789ec8-ad70-4c8a-abd7-e3de054677c2

Phone: +919513140803

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-13 13:23:08

Ended:
Not set

Last Processed:
2025-10-13 13:32:10

Last Retry At:
2025-10-13 13:32:10

Next Retry Scheduled:
2025-10-13 13:29:19

Next Call Scheduled:
2025-10-13 13:29:19

Call Timeline 14
2025-10-13 13:23:09
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 13:23:12
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:23:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:24:19
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:24:19
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-13 13:24:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-13 13:30:12
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9}
2025-10-13 13:30:56
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9}
2025-10-13 13:30:56
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9, reason=Retry attempt succeeded}
2025-10-13 13:30:56
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9}
2025-10-13 13:32:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 13:32:10}
2025-10-13 13:32:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=COMPLETED, retry_bolna_id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9}
2025-10-13 13:32:20
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, successful_retry_bolna_id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9, reason=Retry attempt succeeded}
2025-10-13 13:32:20
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9}
Call History (Raw Callbacks) 8

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user:  call has been forwarded to
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user:  call has been forwarded to
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{created_at_str=2025-10-13 08:00:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T08:00:11.96404, scheduled_at=2025-10-13T08:00:11.96401, custom_extractions=null, telephony_data={duration=0.0, to_number=+919513140803, provider_call_id=2957472e-5074-4074-9d65-a6af35d51ee9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919513140803, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f2789ec8-ad70-4c8a-abd7-e3de054677c2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T08:00:36.87819, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 08:00:36, id=0d7edb92-8e14-445c-b8c2-1bcd01b3d2a9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 08:00:11, status=in-progress}

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{created_at_str=2025-10-13 07:53:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T07:53:09.844744, scheduled_at=2025-10-13T07:53:09.844717, custom_extractions=null, telephony_data={duration=0.0, to_number=+919513140803, provider_call_id=6a29c214-77a8-459e-9ef8-8cb5768a2d8d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919513140803, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 13:12:47, callback_request_id=null, is_callback=null, fullName=Vidya, resume_review_id=68ecad3318c34103788dc5e3, reviewDetails={overallScore={score=60.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear layout with distinct sections, making it easy to navigate. However, some inconsistencies in section placements slightly hinder its pristine evaluation., score=68, readability=Overall readability is good, but some sections appear a bit congested with information, which could be spread out for better visual clarity. Use of section headings and bullets enhances readability., essentialSectionsPresence=The resume effectively includes crucial sections like Experience and Education, which enhance its professionalism. Nonetheless, the chronological order of the Experience section could be optimized for better impact., scale=100}, atsReadabilityScore={feedback=The resume largely adheres to ATS guidelines, though optimization in keyword usage could improve readability scores. Structured formats enhance ATS parsing and should be maintained., score=64, scale=100, keyElementsReadableByATS=Most elements such as name, contact info, and job titles are well-formatted for ATS. Improving keyword density relevant to HR roles will further boost ATS compatibility.}, impact={feedback=Impact is present but inconsistent; not all achievements are quantified or backed by solid action verbs. Stronger verbs and quantified data would significantly enhance the resume's impact., score=58, spellCheck=There are no significant spelling errors, which is commendable. However, minor grammatical edits could enhance overall professionalism., bulletPointsUsage=Bullet points are used effectively to itemize job responsibilities, but they often lack quantification and specific achievements. Adding metrics would improve their efficacy., weakActionVerbs=Some of the action verbs, such as 'handled' and 'support,' could be replaced with stronger alternatives like 'managed' or 'facilitated.' This change would contribute to a more commanding tone., scale=100, quantifyingImpact=There is a lack of quantified achievements in the description of roles. Including specific numbers and percentages would add strength to the claims of impact., repetitionAvoidance=There is some repetition of action verbs and phrases such as 'single handedly' being used in multiple instances, which reduces the impact. Varying the language to avoid repetition can create a more dynamic narrative., accomplishmentLanguage=The language leans more towards task-oriented descriptions rather than accomplishments. Reframing these to highlight outcomes achieved will elevate the resume.}, crispness={feedback=The resume's crispness could be improved by consolidating lengthy bullet points and reducing filler language. Crispness is essential for maintaining reader interest and clarity., resumeLength=The overall length seems appropriate, but the content density could be addressed by removing redundant information. Maintain concise entries without losing essential details., score=54, bulletPointsCount=The number of bullet points is suitable, yet their content often lacks specificity which can be trimmed for directness. Consider summarizing points to detail achievements succinctly., fillerWords=There is noticeable use of filler words which can obscure important accomplishments. Removing them will help highlight critical experiences and skills., bulletPointLength=Some bullet points are overly detailed; shorter, more impactful bullets can help convey key achievements more effectively. Aim for brevity without sacrificing information., scale=100}, qualityAddOn={feedback=The resume generally adheres to stylistic guidelines but could benefit from reducing buzzwords and clichés. Ensuring consistent style and precise language will enhance quality., score=60, buzzwordsCliches=Some sections contain buzzwords like 'face of onboarding,' which could be replaced with more specific accomplishments. Avoiding clichés will make the resume more distinctive and genuine., datesFormatting=Date formatting is largely consistent, which aids in professional presentation. Any remaining inconsistencies should be corrected for uniformity., activeVoice=The resume predominantly uses active voice, engaging the reader effectively. Continuing this trend will ensure clarity and impact in the descriptions., scale=100, personalPronounsUsage=Personal pronouns were used sparingly, maintaining the resume's professionalism. Ensure minimal, if any, personal pronoun use to align with industry standards.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T07:54:18.496992, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 07:54:18, id=f2789ec8-ad70-4c8a-abd7-e3de054677c2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 07:53:09, status=no-answer}

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Context Details
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