Call Details

Bolna ID: 26b41014-374f-496e-8892-8a26be0ffa95

Phone: +918285845363

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-13 13:13:12

Ended:
Not set

Last Processed:
2025-10-13 13:31:10

Last Retry At:
2025-10-13 13:31:10

Next Retry Scheduled:
2025-10-13 13:24:45

Next Call Scheduled:
2025-10-13 13:24:45

Call Timeline 15
2025-10-13 13:13:13
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 13:13:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:13:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:13:51
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 13:13:51
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-13 13:13:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-13 13:19:09
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e3cf438b-e569-4bc1-8d96-202c509d5849}
2025-10-13 13:19:45
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=e3cf438b-e569-4bc1-8d96-202c509d5849}
2025-10-13 13:19:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-13 13:19:45
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e3cf438b-e569-4bc1-8d96-202c509d5849}
2025-10-13 13:25:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=df4dcfac-03a7-46e8-a646-92c341059dd4}
2025-10-13 13:29:17
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=COMPLETED, retry_bolna_id=df4dcfac-03a7-46e8-a646-92c341059dd4}
2025-10-13 13:29:17
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, successful_retry_bolna_id=df4dcfac-03a7-46e8-a646-92c341059dd4, reason=Retry attempt succeeded}
2025-10-13 13:29:17
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=df4dcfac-03a7-46e8-a646-92c341059dd4}
2025-10-13 13:31:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 13:31:10}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-13 07:43:13, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T07:43:13.175578, scheduled_at=2025-10-13T07:43:13.17553, custom_extractions=null, telephony_data={duration=0.0, to_number=+918285845363, provider_call_id=57de3c73-33bb-402e-a0f3-f64f3e63fae8, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918285845363, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 13:02:56, callback_request_id=null, is_callback=null, fullName=SHUBHAM, resume_review_id=68ecaaf818c34103788dc568, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains all crucial sections such as Profile Summary, Core Competencies, Professional Experience, Education, and Certifications. 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Context Details
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