Call Details
Bolna ID:
d9d1cb96-a44c-489d-b106-d1ed28ad6bb2
Phone: +919884674506
From: N/A
Status: completed
Processing: COMPLETED
Duration: 5.20s
Cost: ₹0.58
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-13 12:50:10
Last Retry At:
2025-10-13 12:50:10
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
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Context Details
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