Call Details

Bolna ID: c358c177-9f2e-4d9f-af51-d9a7e50b9fb1

Phone: +919677013655

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 232.70s

Cost: ₹39.08

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-13 12:40:11

Ended:
Not set

Last Processed:
2025-10-13 12:45:09

Last Retry At:
2025-10-13 12:45:09

Next Retry Scheduled:
2025-10-13 12:49:29

Next Call Scheduled:
2025-10-13 12:49:29

Call Timeline 12
2025-10-13 12:40:13
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 12:40:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:40:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:40:22
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:43:08
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-13 12:43:08}
2025-10-13 12:44:29
COMPLETED MAIN
CALLBACK_UPDATE
₹35.08
Duration: 232.70s
2025-10-13 12:44:29
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-13 12:44:29
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-13 12:44:32
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=payment_details/pricing_info, phone_number=+919677013655}
2025-10-13 12:44:37
COMPLETED MAIN
CALLBACK_UPDATE
₹39.08
Duration: 232.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Wants to review, disposition_3=Requested to send details via email}}}
2025-10-13 12:45:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-13 12:45:09}
2025-10-13 12:45:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 12:45:09}
Call History (Raw Callbacks) 5

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Ensuring uniformity across all sections, including the education and experience sections, will maintain professionalism., activeVoice=The use of active voice throughout the resume effectively emphasizes achievements and responsibilities. However, a few passive constructions remain and should be revised to maintain assertiveness., scale=100, personalPronounsUsage=The resume maintains a professional tone by avoiding personal pronouns. Upholding this practice across all sections supports a strong, formal presentation.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that SUBHENDU?
user:  hello
assistant:  Hi SUBHENDU, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  okay is it regarding the resume that i just screened
assistant:  Yes, exactly! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah i was looking for a job change
assistant:  Great! We have your experience as ten years, is that correct?
user:  it's nine years
assistant:   Thanks for that! What kind of roles are you targeting?
user:  so i am currently a uipath rpa architect and i'm also like enthusiast
assistant:   Nice! Are you aware of ATS,
user:  so i'm just looking into that direction
assistant:   Got it! ATS is the software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Makes sense?
user:  yeah
assistant:   SUBHENDU, your resume score was sixty one point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  just that i started off
assistant:    Okay
user:  so that's the reason
assistant:    Exactly! Are you customizing your resume for every job or using the same one for all applications?
user:  i don't have a plan yet but so far i have been using the same resume
assistant:    Hmm, that
user:  and it has got me good jobs as well i was into lot of products as well product based organizations
assistant:  That’s good
user:  so not only the current epam but before that also i got lot of
assistant:   SUBHENDU, that’s great to hear you got good roles. But imagine if your resume was ATS-optimized and customized for each job. You’d get even more relevant calls. Interested to know how we can help?
user:  yeah that's well and good
assistant:   Perfect! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Sound good so far?
user:  yeah
assistant:    Plus, we also include two LinkedIn services: a detailed profile review and a 14-day organic posting calendar to boost your visibility. Interested?
user:  yes
assistant:   Awesome! This whole package is valued over ten thousand rupees, but for the next three days, we offer it at just two thousand plus GST. Want me to send you the discounted payment link?
user:  just send it to me i'll decide and let know because it is just a three days right not today it's not like immediate start today we are doing that
assistant:  Sure
user:  so just send it to me i'll just review and post it i can give you a reply
assistant:   Absolutely, SUBHENDU! I’ll send the link on WhatsApp right now. Take your time to review and get back to me whenever you’re ready.
user:  yeah sure i would prefer it in my email id if you have it
assistant:   I can send it on WhatsApp for quick access, but if you share your email, I’ll send it there too. What’s your email?
user:  yeah i already have it in that resume which i have screened so we put
assistant:   Perfect
user:  quickly collected from there
assistant:  Got it, SUBHENDU! I’ll send the link to your email and WhatsApp both. You’ll have it handy. Anything else you want to ask?
user:  okay
assistant:   Great! I’ll
user:  no no that's all you can just
assistant:    Sure thing
user:  send out all the details i'll have a quick
assistant:    Will do, SUBHENDU! Check your email and WhatsApp soon. Reach out anytime if you have questions.
assistant: Call will now disconnect
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Anita offered a package that includes ten ATS-friendly CVs, tailored cover letters, interview prep kits, and LinkedIn services, all at a discounted price of 2,000 plus GST for the next three days. SUBHENDU expressed interest but wanted to review the offer before making a decision. Anita agreed to send the details via WhatsApp and email, ensuring SUBHENDU would have access to the information. The call concluded with Anita confirming she would send the details shortly., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Interested - Wants to review", "disposition_3": "Requested to send details via email"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Wants to review, disposition_3=Requested to send details via email}}}, smart_status=dropped, conversation_duration=232.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3101, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3081, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=188, input=890}, azure_gpt-4_1-mini={output=720, input=75283}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=188, input=890, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=720, input=75283, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=154, input=74744, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 07:10:12, status=completed}

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Ensuring uniformity across all sections, including the education and experience sections, will maintain professionalism., activeVoice=The use of active voice throughout the resume effectively emphasizes achievements and responsibilities. However, a few passive constructions remain and should be revised to maintain assertiveness., scale=100, personalPronounsUsage=The resume maintains a professional tone by avoiding personal pronouns. Upholding this practice across all sections supports a strong, formal presentation.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that SUBHENDU?
user:  hello
assistant:  Hi SUBHENDU, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  okay is it regarding the resume that i just screened
assistant:  Yes, exactly! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah i was looking for a job change
assistant:  Great! We have your experience as ten years, is that correct?
user:  it's nine years
assistant:   Thanks for that! What kind of roles are you targeting?
user:  so i am currently a uipath rpa architect and i'm also like enthusiast
assistant:   Nice! Are you aware of ATS,
user:  so i'm just looking into that direction
assistant:   Got it! ATS is the software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Makes sense?
user:  yeah
assistant:   SUBHENDU, your resume score was sixty one point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  just that i started off
assistant:    Okay
user:  so that's the reason
assistant:    Exactly! Are you customizing your resume for every job or using the same one for all applications?
user:  i don't have a plan yet but so far i have been using the same resume
assistant:    Hmm, that
user:  and it has got me good jobs as well i was into lot of products as well product based organizations
assistant:  That’s good
user:  so not only the current epam but before that also i got lot of
assistant:   SUBHENDU, that’s great to hear you got good roles. But imagine if your resume was ATS-optimized and customized for each job. You’d get even more relevant calls. Interested to know how we can help?
user:  yeah that's well and good
assistant:   Perfect! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Sound good so far?
user:  yeah
assistant:    Plus, we also include two LinkedIn services: a detailed profile review and a 14-day organic posting calendar to boost your visibility. Interested?
user:  yes
assistant:   Awesome! This whole package is valued over ten thousand rupees, but for the next three days, we offer it at just two thousand plus GST. Want me to send you the discounted payment link?
user:  just send it to me i'll decide and let know because it is just a three days right not today it's not like immediate start today we are doing that
assistant:  Sure
user:  so just send it to me i'll just review and post it i can give you a reply
assistant:   Absolutely, SUBHENDU! I’ll send the link on WhatsApp right now. Take your time to review and get back to me whenever you’re ready.
user:  yeah sure i would prefer it in my email id if you have it
assistant:   I can send it on WhatsApp for quick access, but if you share your email, I’ll send it there too. What’s your email?
user:  yeah i already have it in that resume which i have screened so we put
assistant:   Perfect
user:  quickly collected from there
assistant:  Got it, SUBHENDU! I’ll send the link to your email and WhatsApp both. You’ll have it handy. Anything else you want to ask?
user:  okay
assistant:   Great! I’ll
user:  no no that's all you can just
assistant:    Sure thing
user:  send out all the details i'll have a quick
assistant:    Will do, SUBHENDU! Check your email and WhatsApp soon. Reach out anytime if you have questions.
assistant: Call will now disconnect
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Anita offered a package that includes ten ATS-friendly CVs, tailored cover letters, interview prep kits, and LinkedIn services, all at a discounted price of 2,000 plus GST for the next three days. SUBHENDU expressed interest but wanted to review the offer before making a decision. Anita agreed to send the details via WhatsApp and email, ensuring SUBHENDU would have access to the information. The call concluded with Anita confirming she would send the details shortly., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=232.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3101, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3081, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=188, input=890}, azure_gpt-4_1-mini={output=720, input=75283}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=188, input=890, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=720, input=75283, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=154, input=74744, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 07:10:12, status=call-disconnected}

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Context Details
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