Call Details

Bolna ID: 77e93089-f598-4c13-a08a-074ce8f0a0d6

Phone: +918296886604

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 206.10s

Cost: ₹32.89

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-13 12:07:12

Ended:
Not set

Last Processed:
2025-10-13 12:12:09

Last Retry At:
2025-10-13 12:12:09

Next Retry Scheduled:
2025-10-13 12:16:09

Next Call Scheduled:
2025-10-13 12:16:09

Call Timeline 12
2025-10-13 12:07:13
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 12:07:16
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:07:17
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:07:27
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:10:09
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-13 12:10:09}
2025-10-13 12:11:09
COMPLETED MAIN
CALLBACK_UPDATE
₹29.39
Duration: 206.10s
2025-10-13 12:11:09
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-13 12:11:09
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-13 12:11:13
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=personal commitments, callback_id=68ec9f0939dede6e5ba06d79, scheduled_for=2025-10-13T12:41:13.103118416}
2025-10-13 12:11:16
COMPLETED MAIN
CALLBACK_UPDATE
₹32.89
Duration: 206.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Call Back Later, disposition_3=Busy with Personal Work}}}
2025-10-13 12:12:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-13 12:12:09}
2025-10-13 12:12:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 12:12:09}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi NIVETHAA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah tell me
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  i'm just looking for a job i'm looking for something remote
assistant:  Got it, NIVETHAA. We have your experience as ten years, is that correct?
user:  yeah i said have seven plus years of not ten
assistant:   Thanks for clarifying, NIVETHAA. What kind of remote roles are you targeting?
user:  tech writing only
assistant:   Great choice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes yes
assistant:   Perfect! Your resume score was sixty one point six out of one hundred. Anything below eighty is considered poor on ATS. So, even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no actually this is the one that i used before joining ibm got a from ibm based on this resume only i have just updated with the ibm details currently
assistant:   Hmm, that must be why you’re not getting enough calls now. Are you customizing your resume for every job or applying with this one resume to all jobs?
user:  no i'll customize it before i apply
assistant:    That’s good, but your resume might still be missing the right keywords to pass ATS filters. Does that make sense?
user:  yeah tell me
assistant:   See, your CV is like a magnet. It must highlight skills and achievements as per the role and domain. Without industry keywords, ATS won’t show your profile to recruiters, even if you’re the right fit. Would you like me to explain more?
user:  no i know how ats works i'm just wondering you know if you're calling me to you know
assistant:    I’m calling
user:  update my resume or what is it for
assistant: Exactly, NIVETHAA! We help upgrade your resume to be ATS- friendly and job- customized so you get more interview calls. Would you like to know how Outspark has helped over two lakh people, including CEOs and
user:  i'll i'll do something i was just updating my resume once i'm done with that i'll get that the same number
assistant:  I get it, NIVETHAA. But remember, a quick upgrade now can boost your chances a lot. Waiting might cost you interviews. How about I share details now, and you decide later?
user:  no i'm in the middle of fun of the work connect with you later
assistant:  No worries, NIVETHAA! When’s a good time to call you back today or tomorrow?
user:  is this the number to callback on
assistant:  Yes, NIVETHAA, this is the number I’ll call you back on. What time works best for you?
user:  i'm not sure because around with diwali i'm not available for work or anything related to work and going on some personal duty
assistant:   Totally understand
user:  'll connect with you probably after वाली
assistant:  Sounds good, NIVETHAA! Just reach out whenever you’re ready. Have a great Diwali and take care!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi NIVETHAA, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah tell me
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  i'm just looking for a job i'm looking for something remote
assistant:  Got it, NIVETHAA. We have your experience as ten years, is that correct?
user:  yeah i said have seven plus years of not ten
assistant:   Thanks for clarifying, NIVETHAA. What kind of remote roles are you targeting?
user:  tech writing only
assistant:   Great choice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes yes
assistant:   Perfect! Your resume score was sixty one point six out of one hundred. Anything below eighty is considered poor on ATS. So, even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no actually this is the one that i used before joining ibm got a from ibm based on this resume only i have just updated with the ibm details currently
assistant:   Hmm, that must be why you’re not getting enough calls now. Are you customizing your resume for every job or applying with this one resume to all jobs?
user:  no i'll customize it before i apply
assistant:    That’s good, but your resume might still be missing the right keywords to pass ATS filters. Does that make sense?
user:  yeah tell me
assistant:   See, your CV is like a magnet. It must highlight skills and achievements as per the role and domain. Without industry keywords, ATS won’t show your profile to recruiters, even if you’re the right fit. Would you like me to explain more?
user:  no i know how ats works i'm just wondering you know if you're calling me to you know
assistant:    I’m calling
user:  update my resume or what is it for
assistant: Exactly, NIVETHAA! We help upgrade your resume to be ATS- friendly and job- customized so you get more interview calls. Would you like to know how Outspark has helped over two lakh people, including CEOs and
user:  i'll i'll do something i was just updating my resume once i'm done with that i'll get that the same number
assistant:  I get it, NIVETHAA. But remember, a quick upgrade now can boost your chances a lot. Waiting might cost you interviews. How about I share details now, and you decide later?
user:  no i'm in the middle of fun of the work connect with you later
assistant:  No worries, NIVETHAA! When’s a good time to call you back today or tomorrow?
user:  is this the number to callback on
assistant:  Yes, NIVETHAA, this is the number I’ll call you back on. What time works best for you?
user:  i'm not sure because around with diwali i'm not available for work or anything related to work and going on some personal duty
assistant:   Totally understand
user:  'll connect with you probably after वाली
assistant:  Sounds good, NIVETHAA! Just reach out whenever you’re ready. Have a great Diwali and take care!
assistant: Call will now disconnect
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Context Details
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