Call Details

Bolna ID: e4f4071e-f1e8-405b-afc9-7ec2b9575ffe

Phone: +918308721468

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-13 12:07:08

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-13 12:18:42

Next Call Scheduled:
2025-10-13 12:18:42

Call Timeline 14
2025-10-13 12:07:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 12:07:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:07:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:07:53
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 12:07:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-13 12:07:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-13 12:13:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f53f245e-2ea3-4463-9ad4-bb53fcd5e9ff}
2025-10-13 12:13:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=f53f245e-2ea3-4463-9ad4-bb53fcd5e9ff}
2025-10-13 12:13:42
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-13 12:13:42
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f53f245e-2ea3-4463-9ad4-bb53fcd5e9ff}
2025-10-13 12:19:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3d9a334b-6a13-4df5-a53e-c28858179eaa}
2025-10-13 12:20:08
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=3d9a334b-6a13-4df5-a53e-c28858179eaa}
2025-10-13 12:20:08
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-13 12:20:08
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3d9a334b-6a13-4df5-a53e-c28858179eaa}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-13 06:37:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T06:37:09.981404, scheduled_at=2025-10-13T06:37:09.981373, custom_extractions=null, telephony_data={duration=0.0, to_number=+918308721468, provider_call_id=64e645d5-25bd-4d8f-973e-627cee571630, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918308721468, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 11:56:15, callback_request_id=null, is_callback=null, fullName=Dhananjay, resume_review_id=68ec9b5e9f941c720e709777, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The overall layout is somewhat cluttered, which may affect readability, but it presents necessary sections adequately., score=67, readability=Improving spacing and formatting can significantly enhance overall readability and section differentiation., essentialSectionsPresence=All essential sections, such as Experience and Education, are present, but some sections like Declaration could be omitted., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly but could improve on specificity and keyword optimization for better results., score=65, scale=100, keyElementsReadableByATS=Important elements like contact details and job titles are readable by ATS, but keyword integration could enhance searchability.}, impact={feedback=While the resume uses industry-relevant terminology, some impact statements could be more quantified., score=62, spellCheck=The language is mostly error-free, enhancing readability, but should undergo a thorough spell-check to ensure perfection., bulletPointsUsage=The resume utilizes bullet points effectively to segregate information, but could benefit from more concise summaries., weakActionVerbs=Action verbs are used but tend to be repetitive and sometimes weak; 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