Call Details

Bolna ID: 8231dda2-f496-44ae-ab5e-c6d0a3065969

Phone: +918826920631

From: N/A

Status: completed

Processing: COMPLETED

Duration: 0.50s

Cost: ₹0.52

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-13 11:54:10

Last Retry At:
2025-10-13 11:54:10

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-13 11:52:09
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 11:52:11
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:52:12
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:52:21
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:52:34
COMPLETED MAIN
CALLBACK_UPDATE
₹0.02
Duration: 0.50s
2025-10-13 11:52:39
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=general_info, phone_number=+918826920631}
2025-10-13 11:52:40
COMPLETED MAIN
CALLBACK_UPDATE
₹0.52
Duration: 0.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Call Data, disposition_2=, disposition_3=}}}
2025-10-13 11:54:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 11:54:10}
Call History (Raw Callbacks) 5

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, updated_at=2025-10-13T06:22:40.325599, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 06:22:40, id=8231dda2-f496-44ae-ab5e-c6d0a3065969, campaign_id=null, summary=The user and the agent engaged in a conversation regarding a specific issue or inquiry. The agent provided assistance and information relevant to the user's needs. The interaction was recorded under the phone call SID "984bea0e-6a70-41af-99ed-64dae65c0c0b" and involved agent ID "2fefba9f-c4bd-492b-8ccf-d72da990f4f0" with execution ID "8231dda2-f496-44ae-ab5e-c6d0a3065969". The conversation took place on October 13, 2025, at 11:52 AM local time in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Call Data", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Call Data, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=0.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0.3999375, provider_connected=false}, transcriber_duration=0.3999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=147, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=147, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 06:22:09, status=completed}

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, updated_at=2025-10-13T06:22:31.80203, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 06:22:31, id=8231dda2-f496-44ae-ab5e-c6d0a3065969, campaign_id=null, summary=The user and the agent engaged in a conversation regarding a specific issue or inquiry. The agent provided assistance and information relevant to the user's needs. The interaction was recorded under the phone call SID "984bea0e-6a70-41af-99ed-64dae65c0c0b" and involved agent ID "2fefba9f-c4bd-492b-8ccf-d72da990f4f0" with execution ID "8231dda2-f496-44ae-ab5e-c6d0a3065969". The conversation took place on October 13, 2025, at 11:52 AM local time in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0.3999375, provider_connected=false}, transcriber_duration=0.3999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=147, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=147, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 06:22:09, status=call-disconnected}

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{created_at_str=2025-10-13 06:22:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T06:22:09.857686, scheduled_at=2025-10-13T06:22:09.857653, custom_extractions=null, telephony_data={duration=0.0, to_number=+918826920631, provider_call_id=984bea0e-6a70-41af-99ed-64dae65c0c0b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918826920631, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=16a4a4b8-d4a3-472c-b44c-6fb6e4dca901, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T06:22:12.381026, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 06:22:12, id=8231dda2-f496-44ae-ab5e-c6d0a3065969, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 06:22:09, status=ringing}

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Context Details
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