Call Details

Bolna ID: 3ea80794-d24a-4776-a2f6-19add6041fc8

Phone: +919573323434

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-13 11:40:10

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-13 11:52:05

Next Call Scheduled:
2025-10-13 11:52:05

Call Timeline 14
2025-10-13 11:40:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 11:40:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:40:16
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:41:06
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:41:06
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-13 11:41:06
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-13 11:46:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c58c9766-0c20-42f2-86c9-b41741ec0e60}
2025-10-13 11:47:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=c58c9766-0c20-42f2-86c9-b41741ec0e60}
2025-10-13 11:47:05
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-13 11:47:05
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c58c9766-0c20-42f2-86c9-b41741ec0e60}
2025-10-13 11:52:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7a75c9c0-d0b4-4ae9-b5ef-939938e88139}
2025-10-13 11:53:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=7a75c9c0-d0b4-4ae9-b5ef-939938e88139}
2025-10-13 11:53:06
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-13 11:53:06
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=7a75c9c0-d0b4-4ae9-b5ef-939938e88139}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-13 06:10:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T06:10:11.85396, scheduled_at=2025-10-13T06:10:11.853926, custom_extractions=null, telephony_data={duration=0.0, to_number=+919573323434, provider_call_id=3f329f04-996a-4caa-a571-3193214433cd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919573323434, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 11:29:45, callback_request_id=null, is_callback=null, fullName=Ch., resume_review_id=68ec952418c34103788dc046, reviewDetails={overallScore={score=64.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is clean and adequately structured; however, the Professional Summary section could benefit from more visual separation for improved readability. The use of heading fonts makes essential sections discernible, but varying text size for job roles and companies would enhance focus., score=66, readability=The document is generally readable but lacks whitespace around sections, which can make it appear dense. Consider adding more lines between sections to enhance flow and readability., essentialSectionsPresence=Most essential sections are present, including a detailed Experience section, Education, and Certifications. However, the ordering of the Employment section needs consistent reverse chronological presentation for better emphasis on recent roles., scale=100}, atsReadabilityScore={feedback=The resume's format is highly compatible with ATS systems, given its clear delineation of job roles and achievements. Improvement in component labeling, such as with consistent section headers, could further bolster ATS success., score=67, scale=100, keyElementsReadableByATS=Key elements such as contact information and job titles are easily parsed, ensuring ATS comprehension. Continuous integration of industry keywords will enhance the searchability and strength of the application.}, impact={feedback=The resume effectively uses bullet points to convey information succinctly, but there is room for incorporating more data-driven achievements. Strong action verbs are used throughout, enhancing the clarity and impact of the accomplishments listed., score=64, spellCheck=The resume appears well-proofed with no evident spelling errors. Regular checks are advised to maintain this standard, especially when updates are made., bulletPointsUsage=Bullet points are well-organized, improving the clarity of the information presented. However, some points, especially in the earlier roles, could be merged or summarized to maintain brevity., weakActionVerbs=The deployment of strong action verbs boosts the action-oriented nature of the resume, but the use of words like 'managed' might be replaced with more dynamic alternatives such as 'spearheaded' or 'revitalized.', scale=100, quantifyingImpact=While some impact is quantified, particularly in customer success roles, there is inconsistency across the resume. Consider quantifying achievements in percentage terms or revenue figures where possible, to enhance impact., repetitionAvoidance=There is minimal repetition of action verbs, showing good variety and engagement in language use. Efforts to avoid repetition are evident, though revising similar phrases in different roles may further improve engagement., accomplishmentLanguage=Accomplishment-oriented language is very present; phrases indicating achievements pervade the document. To heighten impact, continued focus on the strategic value and outcomes of tasks is recommended.}, crispness={feedback=The resume is of appropriate length for the candidate's experience level, yet some statements could be condensed for greater conciseness. Balancing breadth and depth in bullet points will further enhance reader engagement., resumeLength=At two pages, the length is appropriate given the depth of experience, but could streamline headers and bullet points to a tight one-and-a-half pages for effectiveness., score=62, bulletPointsCount=An abundance of bullet points can feel overwhelming; consider consolidating points under broader topics to streamline content presentation., fillerWords=There are few filler words, indicating a strong command of concise language, yet reduction of any ancillary terms that do not add direct value should be pursued for optimization., bulletPointLength=Individual bullet points tend to vary in length; a focus on brevity and eliminating unnecessary words will improve impact. Aim for a standard length of one to two lines per point for consistency., scale=100}, qualityAddOn={feedback=The resume avoids common clichés, using specific industry language, but could reduce jargon to appeal more broadly. 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