Call Details

Bolna ID: be551626-a30e-4e1f-b3fe-5e1740e0666d

Phone: +916304122154

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-13 11:20:19

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-13 11:31:41

Next Call Scheduled:
2025-10-13 11:31:41

Call Timeline 14
2025-10-13 11:20:20
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 11:20:22
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:20:24
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:20:57
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:20:57
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-13 11:20:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-13 11:26:11
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ef75ff81-3f5e-43a0-abd1-31f43f9d482a}
2025-10-13 11:26:41
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=ef75ff81-3f5e-43a0-abd1-31f43f9d482a}
2025-10-13 11:26:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-13 11:26:41
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ef75ff81-3f5e-43a0-abd1-31f43f9d482a}
2025-10-13 11:32:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c77d78b9-28ad-4b35-a512-bd072ff10f11}
2025-10-13 11:32:41
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=c77d78b9-28ad-4b35-a512-bd072ff10f11}
2025-10-13 11:32:41
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-13 11:32:41
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c77d78b9-28ad-4b35-a512-bd072ff10f11}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-13 05:50:20, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:50:20.357414, scheduled_at=2025-10-13T05:50:20.357381, custom_extractions=null, telephony_data={duration=0.0, to_number=+916304122154, provider_call_id=ab39e712-f27c-4256-818b-d5a8cee12936, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+916304122154, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 11:09:55, callback_request_id=null, is_callback=null, fullName=SHAIK, resume_review_id=68ec905b18c34103788dbf03, reviewDetails={overallScore={score=58.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your resume does present the necessary sections, but the order could be more logically organized to highlight your strengths better. Consider placing the Experience section before Professional Summary to prioritize relevant work history., score=60, readability=The resume's readability suffers from dense paragraphs and a lack of clear section headers. Clearer separations and more subheadings would aid both human and ATS readability., essentialSectionsPresence=The essential sections such as Career Objective, Experience, and Education are present. However, the sections could be better marked to improve clarity and ease of reading for potential employers and ATS., scale=100}, atsReadabilityScore={feedback=The layout partly accommodates ATS parsing but could be enhanced with better use of industry-specific terminology. Consider using keywords that mirror job descriptions you are applying for., score=62, scale=100, keyElementsReadableByATS=Key elements such as name and contact information are well-placed, but job titles and responsibilities need clearer formatting for better ATS interpretation.}, impact={feedback=While the resume lists tasks, it lacks quantifiable achievements and strong impact statements. Utilize more metrics and results-driven language to improve the effectiveness of your work descriptions., score=58, spellCheck=Minor spelling mistakes can detract from the professionalism of your resume. Make sure to proofread and utilize tools to capture any overlooked errors., bulletPointsUsage=The resume contains narrative-style paragraphs, which would benefit from conversion to bullet points for increased readability and impact. Bullet points help in quickly conveying key responsibilities and achievements., weakActionVerbs=The use of passive language and weak verbs detracts from demonstrating a proactive work ethic. Use stronger action-oriented verbs to enhance the active presence of the resume., scale=100, quantifyingImpact=Few specific achievements are quantified, missing opportunities to showcase your direct contributions. Start including statistics or numerical values that represent your accomplishments., repetitionAvoidance=There's noticeable repetition of duties without demonstrating growing responsibilities or varied skills gained over time. Avoid repeating similar responsibilities across roles; instead, highlight unique contributions., accomplishmentLanguage=The current language is more duty-focused than accomplishment-oriented. Shift focus from simple task descriptions to what was achieved and how it benefited the organization.}, crispness={feedback=The resume is overly lengthy considering the experience level, which can dilute its impact. Strive to be concise and impactful with each point made., resumeLength=The resume is longer than necessary for the described experience, with room to trim redundant or less relevant content. Aim for one to two pages to maintain interest and focus., score=56, bulletPointsCount=Currently lacking concise bullet points in many sections which could help to focus on key achievements and roles. Aim to use bullet points densely in experience sections for clarity and emphasis., fillerWords=The resume contains filler words which can be eliminated for greater clarity and conciseness. Focus on precise language that conveys impact and achievements succinctly., bulletPointLength=The bullet points that are present tend to be lengthy and could benefit from trimming to ensure they're easily scannable by recruiters. Ensure each bullet point conveys a single idea clearly., scale=100}, qualityAddOn={feedback=The resume uses generalized language and lacks consistency in style and format, which diminishes its professional appearance. Refinement in language style and formatting would enhance its quality significantly., score=58, buzzwordsCliches=Avoid clichés and generalized skills that don't add value or differentiate you. Instead, focus on specific instances where these skills made tangible impacts., datesFormatting=Dates are inconsistently formatted which could confuse ATS systems. 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