Call Details

Bolna ID: 0bbc5466-2242-4bc9-a79a-b6fcae0ce7fc

Phone: +919953098535

From: N/A

Status: completed

Processing: COMPLETED

Duration: 3.90s

Cost: ₹0.56

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-13 11:26:12

Last Retry At:
2025-10-13 11:26:12

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-13 11:24:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 11:24:13
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:24:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:24:20
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:24:35
COMPLETED MAIN
CALLBACK_UPDATE
₹0.06
Duration: 3.90s
2025-10-13 11:24:41
COMPLETED MAIN
CALLBACK_UPDATE
₹0.56
Duration: 3.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Conversation, disposition_2=, disposition_3=}}}
2025-10-13 11:26:12
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 11:26:12}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-13 05:54:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.56, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.058, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.001, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.058}, network=0.925, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:54:09.873254, scheduled_at=2025-10-13T05:54:09.873225, custom_extractions=null, telephony_data={duration=5.0, to_number=+919953098535, provider_call_id=99d95146-9705-45cd-aeeb-419559d859cd, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/e753180e-cc69-4ec5-8784-51da8baefe24.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919953098535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6ca18bff-0299-4df9-af6a-0dab9139f839, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-10-13T05:54:40.630807, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:54:40, id=0bbc5466-2242-4bc9-a79a-b6fcae0ce7fc, campaign_id=null, summary=The conversation begins with the agent greeting the user and asking if they can be identified., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Conversation", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Conversation, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=3.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=3.7999375, provider_connected=false}, transcriber_duration=3.7999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=17, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=17, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:54:09, status=completed}

{created_at_str=2025-10-13 05:54:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.06, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.058, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.058}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:54:09.873254, scheduled_at=2025-10-13T05:54:09.873225, custom_extractions=null, telephony_data={duration=0.0, to_number=+919953098535, provider_call_id=99d95146-9705-45cd-aeeb-419559d859cd, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919953098535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6ca18bff-0299-4df9-af6a-0dab9139f839, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-10-13T05:54:31.997802, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:54:31, id=0bbc5466-2242-4bc9-a79a-b6fcae0ce7fc, campaign_id=null, summary=The conversation begins with the agent greeting the user and asking if they can be identified., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=3.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=3.7999375, provider_connected=false}, transcriber_duration=3.7999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=17, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=17, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:54:09, status=call-disconnected}

{created_at_str=2025-10-13 05:54:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:54:09.873254, scheduled_at=2025-10-13T05:54:09.873225, custom_extractions=null, telephony_data={duration=0.0, to_number=+919953098535, provider_call_id=99d95146-9705-45cd-aeeb-419559d859cd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919953098535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6ca18bff-0299-4df9-af6a-0dab9139f839, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T05:54:19.912073, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:54:19, id=0bbc5466-2242-4bc9-a79a-b6fcae0ce7fc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:54:09, status=in-progress}

{created_at_str=2025-10-13 05:54:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:54:09.873254, scheduled_at=2025-10-13T05:54:09.873225, custom_extractions=null, telephony_data={duration=0.0, to_number=+919953098535, provider_call_id=99d95146-9705-45cd-aeeb-419559d859cd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919953098535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6ca18bff-0299-4df9-af6a-0dab9139f839, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T05:54:14.189053, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:54:14, id=0bbc5466-2242-4bc9-a79a-b6fcae0ce7fc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:54:09, status=ringing}

{created_at_str=2025-10-13 05:54:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:54:09.873254, scheduled_at=2025-10-13T05:54:09.873225, custom_extractions=null, telephony_data={duration=0.0, to_number=+919953098535, provider_call_id=99d95146-9705-45cd-aeeb-419559d859cd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919953098535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6ca18bff-0299-4df9-af6a-0dab9139f839, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T05:54:12.815219, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:54:12, id=0bbc5466-2242-4bc9-a79a-b6fcae0ce7fc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:54:09, status=initiated}
Context Details
{recipient_phone_number=+919953098535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=6ca18bff-0299-4df9-af6a-0dab9139f839, attemptType=RETRY}, resume_review_id=null}