Call Details

Bolna ID: c06361c8-3d5c-4bea-99db-549eb915a1fb

Phone: +919790005001

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 241.00s

Cost: ₹39.23

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-13 11:11:10

Ended:
Not set

Last Processed:
2025-10-13 11:15:10

Last Retry At:
2025-10-13 11:15:10

Next Retry Scheduled:
2025-10-13 11:20:49

Next Call Scheduled:
2025-10-13 11:20:49

Call Timeline 11
2025-10-13 11:11:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 11:11:16
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:11:18
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:11:34
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 11:14:08
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-13 11:14:08}
2025-10-13 11:15:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 11:15:10}
2025-10-13 11:15:49
COMPLETED MAIN
CALLBACK_UPDATE
₹34.73
Duration: 239.70s
2025-10-13 11:15:49
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-13 11:15:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-13 11:15:52
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68ec921039dede6e5ba06a5b, scheduled_for=2025-10-13T11:45:52.400898941}
2025-10-13 11:15:55
COMPLETED MAIN
CALLBACK_UPDATE
₹39.23
Duration: 239.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Call Back Scheduled, disposition_3=Afternoon}}}
Call History (Raw Callbacks) 5

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user:  bien caballero
assistant:  Sorry, I didn’t catch that. Are you looking to update your resume or explore new job opportunities?
user:  yeah yes
assistant:  Great! You have ten years of experience, right? What kind of roles are you targeting?
user:  data entry operator
assistant:   Got it. Are you aware of ATS, the applicant tracking system, and how it impacts your
user:  years eight years
assistant:   Thanks for that. So, eight years in data entry. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  actually i'm working private
assistant:   Okay, working in private sector. Just so you know
user:  yeah yeah yes sorry
assistant:  No worries! I see your resume scored forty eight out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  okay okay
assistant:   Are these interview calls relevant to the data entry roles you want?
user:  already i have that entry goal totally nine years experience
assistant:   Nine years is great! Are you customizing your resume for each job or using the same one for all applications?
user:  ok
assistant:   Using one resume for all jobs might be why calls are low. Your resume needs the right keywords to pass ATS filters. Makes sense?
user:  ok ok
assistant:   Your resume should act like a magnet, highlighting skills and achievements for data entry roles. Without the right keywords, ATS won’t show your profile to recruiters. Want me to explain more?
user:  data updated
assistant:   Perfect
user:  then bank entry
assistant:    Got it, bank entry roles. There are two job markets—open and closed. Were you aware of this?
user:  public transport office
assistant:    Okay, public transport office roles. Most hiring at your level is done by consultants using ATS or keyword matching. That’s why an ATS-friendly resume is key. Interested to know how Outspark helps with this?
user:  yeah interestory
assistant:    Awesome! Outspark has helped over two lakh professionals, including CEOs and VPs, get noticed by companies like Amazon and Uber. Want to hear about our resume and LinkedIn services?
user:  okay okay i'm
assistant: Great! We offer ten ATS- friendly
user:  actually it's a remote remote job
assistant:  Remote jobs need strong ATS-friendly resumes too. Our package includes ten customized resumes, cover letters, and interview prep kits. Want to know more?
user:  ok
assistant:  Along with resumes, we offer LinkedIn profile review and a 14-day post calendar to boost your visibility. Sound good so far?
user:  yeah
assistant:   This full package is valued over ten thousand rupees, but for three days only, it’s just two thousand plus GST. Interested in this offer?
user:  two thousand only three days
assistant:  Yes, just two thousand plus GST for three days only. It’s a great chance to upgrade
user:  i will cancel
assistant:   I get it
user:  ok i will consult and then after i will i will call you
assistant:  Sure, I understand. When would be a good time for me to call you back to connect with a Senior Resume Expert?
user:  you
assistant:   Sorry, I didn’t get that. Could you please tell me a good time to call you back?
user:  afternoon
assistant:   Perfect! I’ll call you back this afternoon. Looking forward to helping you then!
assistant: Call will now disconnect
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user:  bien caballero
assistant:  Sorry, I didn’t catch that. Are you looking to update your resume or explore new job opportunities?
user:  yeah yes
assistant:  Great! You have ten years of experience, right? What kind of roles are you targeting?
user:  data entry operator
assistant:   Got it. Are you aware of ATS, the applicant tracking system, and how it impacts your
user:  years eight years
assistant:   Thanks for that. So, eight years in data entry. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  actually i'm working private
assistant:   Okay, working in private sector. Just so you know
user:  yeah yeah yes sorry
assistant:  No worries! I see your resume scored forty eight out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  okay okay
assistant:   Are these interview calls relevant to the data entry roles you want?
user:  already i have that entry goal totally nine years experience
assistant:   Nine years is great! Are you customizing your resume for each job or using the same one for all applications?
user:  ok
assistant:   Using one resume for all jobs might be why calls are low. Your resume needs the right keywords to pass ATS filters. Makes sense?
user:  ok ok
assistant:   Your resume should act like a magnet, highlighting skills and achievements for data entry roles. Without the right keywords, ATS won’t show your profile to recruiters. Want me to explain more?
user:  data updated
assistant:   Perfect
user:  then bank entry
assistant:    Got it, bank entry roles. There are two job markets—open and closed. Were you aware of this?
user:  public transport office
assistant:    Okay, public transport office roles. Most hiring at your level is done by consultants using ATS or keyword matching. That’s why an ATS-friendly resume is key. Interested to know how Outspark helps with this?
user:  yeah interestory
assistant:    Awesome! Outspark has helped over two lakh professionals, including CEOs and VPs, get noticed by companies like Amazon and Uber. Want to hear about our resume and LinkedIn services?
user:  okay okay i'm
assistant: Great! We offer ten ATS- friendly
user:  actually it's a remote remote job
assistant:  Remote jobs need strong ATS-friendly resumes too. Our package includes ten customized resumes, cover letters, and interview prep kits. Want to know more?
user:  ok
assistant:  Along with resumes, we offer LinkedIn profile review and a 14-day post calendar to boost your visibility. Sound good so far?
user:  yeah
assistant:   This full package is valued over ten thousand rupees, but for three days only, it’s just two thousand plus GST. Interested in this offer?
user:  two thousand only three days
assistant:  Yes, just two thousand plus GST for three days only. It’s a great chance to upgrade
user:  i will cancel
assistant:   I get it
user:  ok i will consult and then after i will i will call you
assistant:  Sure, I understand. When would be a good time for me to call you back to connect with a Senior Resume Expert?
user:  you
assistant:   Sorry, I didn’t get that. Could you please tell me a good time to call you back?
user:  afternoon
assistant:   Perfect! I’ll call you back this afternoon. Looking forward to helping you then!
assistant: Call will now disconnect
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The agent explained the importance of having an ATS-friendly resume to increase the chances of getting interview calls. They discussed the need for customizing resumes with relevant keywords and offered services from Outspark, which include ten customized resumes, cover letters, and interview preparation kits, all at a promotional price of two thousand plus GST for three days.

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Context Details
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