Call Details

Bolna ID: e9a8a86f-f0b4-4447-9829-bc37b763956a

Phone: +919848009838

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 187.00s

Cost: ₹22.54

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-13 10:37:10

Ended:
Not set

Last Processed:
2025-10-13 10:42:10

Last Retry At:
2025-10-13 10:42:10

Next Retry Scheduled:
2025-10-13 10:45:45

Next Call Scheduled:
2025-10-13 10:45:45

Call Timeline 12
2025-10-13 10:37:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 10:37:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:37:16
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:37:24
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:40:08
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-13 10:40:08}
2025-10-13 10:40:45
COMPLETED MAIN
CALLBACK_UPDATE
₹19.04
Duration: 187.00s
2025-10-13 10:40:45
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-13 10:40:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-13 10:40:50
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=pricing_info, phone_number=+919848009838}
2025-10-13 10:40:51
COMPLETED MAIN
CALLBACK_UPDATE
₹22.54
Duration: 187.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Future Interest, disposition_3=Will try in next 7 months}}}
2025-10-13 10:42:10
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-13 10:42:10}
2025-10-13 10:42:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 10:42:10}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Sunkara, this is Anita from Outspark. Is it a good time to connect?
user:  yes yes yes tell me good morning
assistant:  Good morning, Sunkara! I see you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user:  updating resume
assistant:  Got it! You have ten years of experience
user:  job change job change job
assistant:   Great! What kind of roles are you targeting for this job change?
user:  chique and maintenance
assistant:   Thanks for sharing! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no
assistant:   No worries! ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  hello
assistant:  Hey Sunkara, just
user:  i'm not getting your voice
assistant:  I’m a Resume Sales AI Agent, so I don’t have a voice. But I’m here to help you with your resume questions!
user:  ok
assistant:   Thanks, Sunkara! Your resume scored fifty nine point four out of one hundred. Anything below eighty is usually poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:    Are you customizing your resume for each job or using the same one for all applications?
user:  cost में इसमें भेज दूंगा
assistant:    I get it, cost matters. But imagine missing out on interviews because your resume isn’t ATS-friendly. Our package is just two thousand plus GST for ten tailored resumes, cover letters, and more. Worth a shot?
user:  no presently no but in future i will trying
assistant:   I understand, Sunkara. But upgrading now can boost your chances fast. How about I share details, and you decide when ready?
user:  job change in next seven months i will try
assistant:   Seven months is good time, but starting now means better prep and more calls when you’re ready. Want me to send info so you can plan ahead?
user:  ok
assistant:   Great! I’ll send you the details on WhatsApp. You can check anytime and reach out when ready. Sound good?
assistant: Call will now disconnect
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Sunkara mentioned he is not receiving enough relevant interview calls and is currently not interested in purchasing resume services but expressed a willingness to consider it in the future, specifically in the next seven months. Anita offered to send information about their services via WhatsApp for Sunkara to review later. The call ended with Anita confirming she would send the details., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Future Interest", "disposition_3": "Will try in next 7 months"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Future Interest, disposition_3=Will try in next 7 months}}}, smart_status=dropped, conversation_duration=187.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1699, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1680, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=153, input=513}, azure_gpt-4_1-mini={output=373, input=38216}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=153, input=513, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=373, input=38216, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=98, input=42538, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:07:11, status=completed}

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user:  hello
assistant:  Hi Sunkara, this is Anita from Outspark. Is it a good time to connect?
user:  yes yes yes tell me good morning
assistant:  Good morning, Sunkara! I see you checked your resume score with us today. Are you looking for a job change or just updating your resume?
user:  updating resume
assistant:  Got it! You have ten years of experience
user:  job change job change job
assistant:   Great! What kind of roles are you targeting for this job change?
user:  chique and maintenance
assistant:   Thanks for sharing! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no
assistant:   No worries! ATS is software that filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  hello
assistant:  Hey Sunkara, just
user:  i'm not getting your voice
assistant:  I’m a Resume Sales AI Agent, so I don’t have a voice. But I’m here to help you with your resume questions!
user:  ok
assistant:   Thanks, Sunkara! Your resume scored fifty nine point four out of one hundred. Anything below eighty is usually poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:    Are you customizing your resume for each job or using the same one for all applications?
user:  cost में इसमें भेज दूंगा
assistant:    I get it, cost matters. But imagine missing out on interviews because your resume isn’t ATS-friendly. Our package is just two thousand plus GST for ten tailored resumes, cover letters, and more. Worth a shot?
user:  no presently no but in future i will trying
assistant:   I understand, Sunkara. But upgrading now can boost your chances fast. How about I share details, and you decide when ready?
user:  job change in next seven months i will try
assistant:   Seven months is good time, but starting now means better prep and more calls when you’re ready. Want me to send info so you can plan ahead?
user:  ok
assistant:   Great! I’ll send you the details on WhatsApp. You can check anytime and reach out when ready. Sound good?
assistant: Call will now disconnect
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Sunkara mentioned he is not receiving enough relevant interview calls and is currently not interested in purchasing resume services but expressed a willingness to consider it in the future, specifically in the next seven months. Anita offered to send information about their services via WhatsApp for Sunkara to review later. The call ended with Anita confirming she would send the details., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=187.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1699, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1680, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=153, input=513}, azure_gpt-4_1-mini={output=373, input=38216}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=153, input=513, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=373, input=38216, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=98, input=42538, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:07:11, status=call-disconnected}

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Context Details
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