Call Details

Bolna ID: 70c95462-5bd5-4b36-80df-cc03a5d2b5cb

Phone: +919438639320

From: N/A

Status: completed

Processing: COMPLETED

Duration: 49.90s

Cost: ₹9.87

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-13 10:38:10

Last Retry At:
2025-10-13 10:38:10

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-13 10:35:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 10:35:12
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:35:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:35:30
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:36:32
COMPLETED MAIN
CALLBACK_UPDATE
₹8.87
Duration: 49.90s
2025-10-13 10:36:38
COMPLETED MAIN
CALLBACK_UPDATE
₹9.87
Duration: 49.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Price Objection, disposition_3=Too Expensive}}}
2025-10-13 10:38:10
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 10:38:10}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-13 05:05:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=9.87, batch_id=null, cost_breakdown={synthesizer=7.43, transcriber=0.764, synthesizer_breakdown={welcome_message=0, conversation=7.43}, llm=0.6769999999999999, transfer_cost=0.0, platform=1.0, transcriber_breakdown={analytics=0, conversation=0.764}, network=0.925, llm_breakdown={analytics=0, summarization=0.009000000000000001, extraction=0, conversation=0.485, hangup=0.183}}, created_at=2025-10-13T05:05:09.911881, scheduled_at=2025-10-13T05:05:09.911846, custom_extractions=null, telephony_data={duration=51.0, to_number=+919438639320, provider_call_id=f3b4a17a-f8b3-468a-82eb-962db344bd17, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/90736fa9-3f79-4552-a311-324d61cdd620.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919438639320, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dea23ac9-a6de-4c5f-9f7e-cd8f76689251, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no i just updating your resume but basically i want a job change
assistant:  Got it! You have ten years of experience
user:  but the price for that is
assistant:  I’ll share the full offer
user:  high for me that's why i'm not going
assistant:   I understand, but think about how many interviews you could get with a strong, ATS-friendly resume. It’s an investment in your future. What if I told you we have a limited-time discount? Interested to hear more?
user:  no thank you
assistant:   I get it, but missing out
, updated_at=2025-10-13T05:06:38.223295, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:06:38, id=70c95462-5bd5-4b36-80df-cc03a5d2b5cb, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, reached out to the user to discuss their recent resume score check. The user indicated they were updating their resume but were also looking for a job change. Anita mentioned the high cost of their services, which the user found too expensive. Anita tried to persuade the user by highlighting the potential benefits of a strong resume and offered a limited-time discount, but the user declined the offer. The conversation ended with Anita acknowledging the user's decision., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Price Objection", "disposition_3": "Too Expensive"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Price Objection, disposition_3=Too Expensive}}}, smart_status=not_interested, conversation_duration=49.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=49.79994, provider_connected=false}, transcriber_duration=49.79994, transcriber_model=nova-3, synthesizer_characters=743, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=743, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=97, input=200}, azure_gpt-4_1-mini={output=169, input=11469}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=97, input=200, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=169, input=11469, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=42, input=12220, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:05:09, status=completed}

{created_at_str=2025-10-13 05:05:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=8.87, batch_id=null, cost_breakdown={synthesizer=7.43, transcriber=0.764, synthesizer_breakdown={welcome_message=0, conversation=7.43}, llm=0.6769999999999999, platform=0, transcriber_breakdown={analytics=0, conversation=0.764}, network=0, llm_breakdown={analytics=0, summarization=0.009000000000000001, extraction=0, conversation=0.485, hangup=0.183}}, created_at=2025-10-13T05:05:09.911881, scheduled_at=2025-10-13T05:05:09.911846, custom_extractions=null, telephony_data={duration=0.0, to_number=+919438639320, provider_call_id=f3b4a17a-f8b3-468a-82eb-962db344bd17, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919438639320, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dea23ac9-a6de-4c5f-9f7e-cd8f76689251, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no i just updating your resume but basically i want a job change
assistant:  Got it! You have ten years of experience
user:  but the price for that is
assistant:  I’ll share the full offer
user:  high for me that's why i'm not going
assistant:   I understand, but think about how many interviews you could get with a strong, ATS-friendly resume. It’s an investment in your future. What if I told you we have a limited-time discount? Interested to hear more?
user:  no thank you
assistant:   I get it, but missing out
, updated_at=2025-10-13T05:06:29.07112, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:06:29, id=70c95462-5bd5-4b36-80df-cc03a5d2b5cb, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, reached out to the user to discuss their recent resume score check. The user indicated they were updating their resume but were also looking for a job change. Anita mentioned the high cost of their services, which the user found too expensive. Anita tried to persuade the user by highlighting the potential benefits of a strong resume and offered a limited-time discount, but the user declined the offer. The conversation ended with Anita acknowledging the user's decision., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=49.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=49.79994, provider_connected=false}, transcriber_duration=49.79994, transcriber_model=nova-3, synthesizer_characters=743, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=743, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=97, input=200}, azure_gpt-4_1-mini={output=169, input=11469}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=97, input=200, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=169, input=11469, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=42, input=12220, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:05:09, status=call-disconnected}

{created_at_str=2025-10-13 05:05:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:05:09.911881, scheduled_at=2025-10-13T05:05:09.911846, custom_extractions=null, telephony_data={duration=0.0, to_number=+919438639320, provider_call_id=f3b4a17a-f8b3-468a-82eb-962db344bd17, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919438639320, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dea23ac9-a6de-4c5f-9f7e-cd8f76689251, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T05:05:29.652068, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:05:29, id=70c95462-5bd5-4b36-80df-cc03a5d2b5cb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:05:09, status=in-progress}

{created_at_str=2025-10-13 05:05:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:05:09.911881, scheduled_at=2025-10-13T05:05:09.911846, custom_extractions=null, telephony_data={duration=0.0, to_number=+919438639320, provider_call_id=f3b4a17a-f8b3-468a-82eb-962db344bd17, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919438639320, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dea23ac9-a6de-4c5f-9f7e-cd8f76689251, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T05:05:13.727293, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:05:13, id=70c95462-5bd5-4b36-80df-cc03a5d2b5cb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:05:09, status=ringing}

{created_at_str=2025-10-13 05:05:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T05:05:09.911881, scheduled_at=2025-10-13T05:05:09.911846, custom_extractions=null, telephony_data={duration=0.0, to_number=+919438639320, provider_call_id=f3b4a17a-f8b3-468a-82eb-962db344bd17, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919438639320, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=dea23ac9-a6de-4c5f-9f7e-cd8f76689251, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T05:05:12.276297, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 05:05:12, id=70c95462-5bd5-4b36-80df-cc03a5d2b5cb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 05:05:09, status=initiated}
Context Details
{recipient_phone_number=+919438639320, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=dea23ac9-a6de-4c5f-9f7e-cd8f76689251, attemptType=RETRY}, resume_review_id=null}