Call Details
Bolna ID:
ec6b92fc-799f-4fe3-9351-8b6325d33b4d
Phone: +917539907296
From: N/A
Status: completed
Processing: COMPLETED
Duration: 47.00s
Cost: ₹7.16
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-13 10:20:09
Last Retry At:
2025-10-13 10:20:09
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
{created_at_str=2025-10-13 04:47:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=7.16, batch_id=null, cost_breakdown={synthesizer=5.6, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=5.6}, llm=0.558, transfer_cost=0.0, platform=1.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.925, llm_breakdown={analytics=0, summarization=0.008, extraction=0, conversation=0.399, hangup=0.151}}, created_at=2025-10-13T04:47:10.850065, scheduled_at=2025-10-13T04:47:10.850042, custom_extractions=null, telephony_data={duration=48.0, to_number=+917539907296, provider_call_id=75eba9a2-42ce-49ea-94f2-498ad1287e28, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/405cff95-8953-433b-9e74-a9b153def5c9.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+917539907296, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=688471a2-acdc-4b39-96f1-6ec5c5882917, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user: who's this
assistant: I’m Anita from Outspark Resume Services, part of the Times of India Group. Just wanted to chat about your resume score you checked today. Are you looking for a job change or just updating your resume?
user: the things are changed
assistant: I get that things change fast! Are you currently looking for a job or just thinking about updating your
user: like can you just call me back later
assistant: Sure! What time works best for you today or tomorrow?
user: one thirty
assistant: Perfect, I’ll call you back at one thirty. Looking forward to talking then!
assistant: Call will now disconnect
, updated_at=2025-10-13T04:48:25.559466, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 04:48:25, id=ec6b92fc-799f-4fe3-9351-8b6325d33b4d, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita initiated the call to discuss the user's resume score and inquire if they were looking for a job change or just updating their resume. The user indicated that their situation had changed and requested to be called back later. Anita agreed and scheduled a follow-up call for 1:30 PM. The call ended with Anita confirming the callback time., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Callback", "disposition_2": "Scheduled", "disposition_3": "Customer requested callback at specific time"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Scheduled, disposition_3=Customer requested callback at specific time}}}, smart_status=rescheduled, conversation_duration=47.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=560, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=560, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=84, input=178}, azure_gpt-4_1-mini={output=118, input=9501}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=84, input=178, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=118, input=9501, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=10104, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 04:47:10, status=completed}
{created_at_str=2025-10-13 04:47:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=6.16, batch_id=null, cost_breakdown={synthesizer=5.6, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=5.6}, llm=0.558, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.008, extraction=0, conversation=0.399, hangup=0.151}}, created_at=2025-10-13T04:47:10.850065, scheduled_at=2025-10-13T04:47:10.850042, custom_extractions=null, telephony_data={duration=0.0, to_number=+917539907296, provider_call_id=75eba9a2-42ce-49ea-94f2-498ad1287e28, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917539907296, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=688471a2-acdc-4b39-96f1-6ec5c5882917, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user: who's this
assistant: I’m Anita from Outspark Resume Services, part of the Times of India Group. Just wanted to chat about your resume score you checked today. Are you looking for a job change or just updating your resume?
user: the things are changed
assistant: I get that things change fast! Are you currently looking for a job or just thinking about updating your
user: like can you just call me back later
assistant: Sure! What time works best for you today or tomorrow?
user: one thirty
assistant: Perfect, I’ll call you back at one thirty. Looking forward to talking then!
assistant: Call will now disconnect
, updated_at=2025-10-13T04:48:16.372865, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 04:48:16, id=ec6b92fc-799f-4fe3-9351-8b6325d33b4d, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita initiated the call to discuss the user's resume score and inquire if they were looking for a job change or just updating their resume. The user indicated that their situation had changed and requested to be called back later. Anita agreed and scheduled a follow-up call for 1:30 PM. The call ended with Anita confirming the callback time., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=47.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=560, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=560, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=84, input=178}, azure_gpt-4_1-mini={output=118, input=9501}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=84, input=178, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=118, input=9501, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=10104, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 04:47:10, status=call-disconnected}
{created_at_str=2025-10-13 04:47:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T04:47:10.850065, scheduled_at=2025-10-13T04:47:10.850042, custom_extractions=null, telephony_data={duration=0.0, to_number=+917539907296, provider_call_id=75eba9a2-42ce-49ea-94f2-498ad1287e28, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917539907296, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=688471a2-acdc-4b39-96f1-6ec5c5882917, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T04:47:20.136186, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 04:47:20, id=ec6b92fc-799f-4fe3-9351-8b6325d33b4d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 04:47:10, status=in-progress}
{created_at_str=2025-10-13 04:47:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T04:47:10.850065, scheduled_at=2025-10-13T04:47:10.850042, custom_extractions=null, telephony_data={duration=0.0, to_number=+917539907296, provider_call_id=75eba9a2-42ce-49ea-94f2-498ad1287e28, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917539907296, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=688471a2-acdc-4b39-96f1-6ec5c5882917, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T04:47:16.0145, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 04:47:16, id=ec6b92fc-799f-4fe3-9351-8b6325d33b4d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 04:47:10, status=ringing}
{created_at_str=2025-10-13 04:47:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T04:47:10.850065, scheduled_at=2025-10-13T04:47:10.850042, custom_extractions=null, telephony_data={duration=0.0, to_number=+917539907296, provider_call_id=75eba9a2-42ce-49ea-94f2-498ad1287e28, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917539907296, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=688471a2-acdc-4b39-96f1-6ec5c5882917, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T04:47:12.587842, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 04:47:12, id=ec6b92fc-799f-4fe3-9351-8b6325d33b4d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 04:47:10, status=initiated}
Context Details
{recipient_phone_number=+917539907296, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=688471a2-acdc-4b39-96f1-6ec5c5882917, attemptType=RETRY}, resume_review_id=null}