Call Details

Bolna ID: c9caef22-4337-4c4f-941d-febf4ce1bbe8

Phone: +919619725962

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-13 10:08:09

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-13 10:21:03

Next Call Scheduled:
2025-10-13 10:21:03

Call Timeline 14
2025-10-13 10:08:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 10:08:16
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:08:18
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:09:10
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:09:10
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-13 10:09:10
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-13 10:15:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8acc89a8-8aca-4173-b1a9-3afa89f4f1a1}
2025-10-13 10:16:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=8acc89a8-8aca-4173-b1a9-3afa89f4f1a1}
2025-10-13 10:16:03
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-13 10:16:03
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8acc89a8-8aca-4173-b1a9-3afa89f4f1a1}
2025-10-13 10:21:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ccf0a132-a44b-45bf-9d90-1c538449025a}
2025-10-13 10:22:08
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=ccf0a132-a44b-45bf-9d90-1c538449025a}
2025-10-13 10:22:08
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-13 10:22:08
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ccf0a132-a44b-45bf-9d90-1c538449025a}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-13 04:45:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T04:45:09.904743, scheduled_at=2025-10-13T04:45:09.904712, custom_extractions=null, telephony_data={duration=0.0, to_number=+919619725962, provider_call_id=54aec734-bba6-4e94-a94e-7b364e5258c0, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919619725962, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c9caef22-4337-4c4f-941d-febf4ce1bbe8, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T04:46:03.200727, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 04:46:03, id=8acc89a8-8aca-4173-b1a9-3afa89f4f1a1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 04:45:09, status=no-answer}

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{created_at_str=2025-10-13 04:38:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-13T04:38:10.900381, scheduled_at=2025-10-13T04:38:10.900349, custom_extractions=null, telephony_data={duration=0.0, to_number=+919619725962, provider_call_id=c4e785ef-5d88-407d-8776-c11dbf61ea5e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919619725962, recipient_data={recipient_phone_number=null, review_completed=2025-10-13 09:57:21, callback_request_id=null, is_callback=null, fullName=AVADHUT, resume_review_id=68ec7f719f941c720e70914c, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured and easy to navigate, however, there are minor inconsistencies with the alignment of some sections. Ensuring uniformity in formatting will enhance overall readability., score=66, readability=Overall readability is good due to clear headings and effective use of white space. However, some bullet points are lengthy, which may hinder readability slightly., essentialSectionsPresence=The essential sections including Experience, Education, and Technical Skills are present. However, the sequence of sections could be improved to highlight crucial experience first., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, with key sections easily readable and appropriately labeled. However, the inclusion of more industry-specific keywords could improve ATS compatibility., score=68, scale=100, keyElementsReadableByATS=All essential information such as name, contact details, and recent employment are clearly outlined and ATS-compatible. Enhancing keyword density relevant to the targeted role could further optimize visibility.}, impact={feedback=The resume contains impactful content with a blend of technical and soft skills, but it lacks quantifiable achievements. More emphasis on numerical metrics could strengthen the impact., score=61, spellCheck=The resume demonstrates good spelling and grammatical consistency, which enhances professionalism. A thorough proofread could ensure there are no overlooked typographical errors., bulletPointsUsage=The bullet points are used effectively to break down responsibilities and achievements, providing a clear overview. However, some bullet points could be split or shortened for clarity., weakActionVerbs=The use of action verbs is generally strong, but certain instances contain generic verbs which could be replaced with more dynamic alternatives for greater impact., scale=100, quantifyingImpact=There is minimal quantification of achievements, which weakens the impact of the content. Incorporating specific metrics or percentages would enhance the resume's effectiveness., repetitionAvoidance=There is some repetition in action verbs across different job roles, which could be varied to maintain reader engagement. Introducing diverse action verbs can help portray a broader skill set., accomplishmentLanguage=There is a lack of accomplishment-oriented language, which makes some accomplishments appear less significant. It's important to highlight outcomes and achievements prominently.}, crispness={feedback=While the resume is comprehensive, it feels overly detailed for its length. Tightening some sections could increase the overall impact., resumeLength=The resume's length is acceptable, but certain sections appear verbose given the experience level. Condensing content could provide a succinct overview of qualifications., score=55, bulletPointsCount=There are numerous bullet points, yet they are effectively used to convey detailed information. However, reducing the number of points slightly could enhance clarity., fillerWords=There is occasional use of filler words that add little value to the content. Removing unnecessary words can enhance the resume's sharpness and focus., bulletPointLength=Some bullet points are excessively lengthy and could be shortened to increase readability. Shorter bullet points with focused content are more effective., scale=100}, qualityAddOn={feedback=Stylistically, the resume is well-crafted with minor improvements needed in language specificity and format consistency. Greater focus on active voice usage could significantly boost the quality., score=62, buzzwordsCliches=The resume avoids most common buzzwords and clichés, but could benefit from more specific language in certain areas to clearly define personal contributions and achievements., datesFormatting=Dates are consistently formatted which aids readability and looks professional. Consistent date formatting is maintained throughout, which ensures clarity and easy reference., activeVoice=The resume largely uses active voice, which enhances engagement. However, some passive constructions could be rephrased to reinforce the candidate's direct contributions., scale=100, personalPronounsUsage=Consistent use of third-person perspective without personal pronouns improves readability. Maintaining this perspective is recommended for a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-13T04:39:09.656137, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-13 04:39:09, id=c9caef22-4337-4c4f-941d-febf4ce1bbe8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-13 04:38:10, status=no-answer}

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