Call Details

Bolna ID: 6b103736-4af9-4143-a2ca-33a43a32c58e

Phone: +917977772781

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 37.40s

Cost: ₹6.66

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-13 10:07:08

Ended:
Not set

Last Processed:
2025-10-13 10:10:09

Last Retry At:
2025-10-13 10:10:09

Next Retry Scheduled:
2025-10-13 10:13:12

Next Call Scheduled:
2025-10-13 10:13:12

Call Timeline 11
2025-10-13 10:07:10
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-13 10:07:11
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:07:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:07:22
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-13 10:08:12
COMPLETED MAIN
CALLBACK_UPDATE
₹5.65
Duration: 37.40s
2025-10-13 10:08:12
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-13 10:08:12
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-13 10:08:14
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68ec823639dede6e5ba067b1, scheduled_for=2025-10-13T10:38:14.901511100}
2025-10-13 10:08:20
COMPLETED MAIN
CALLBACK_UPDATE
₹6.66
Duration: 37.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Scheduled, disposition_3=Customer will call back after 12}}}
2025-10-13 10:10:09
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-13 10:10:09}
2025-10-13 10:10:09
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-13 10:10:09}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Yogesh, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  can we connect in sometime
assistant:  Sure
user:  i will call you back on this number
assistant:  No problem, Yogesh. What time can I call you back today or tomorrow?
user:  today i will connect after twelve
assistant:  Got it, Yogesh. I’ll call you back after twelve today. Looking forward to our chat!
user:  ok
assistant:   Thanks, Yogesh! Talk soon. Have a great day!
assistant: Call will now disconnect
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user:  hello
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user:  can we connect in sometime
assistant:  Sure
user:  i will call you back on this number
assistant:  No problem, Yogesh. What time can I call you back today or tomorrow?
user:  today i will connect after twelve
assistant:  Got it, Yogesh. I’ll call you back after twelve today. Looking forward to our chat!
user:  ok
assistant:   Thanks, Yogesh! Talk soon. Have a great day!
assistant: Call will now disconnect
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Context Details
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