Call Details

Bolna ID: e0087729-a01e-4d93-9dd7-ee35bc9e1af3

Phone: +919433525208

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-12 18:35:11

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 18:47:40

Next Call Scheduled:
2025-10-12 18:47:40

Call Timeline 14
2025-10-12 18:35:12
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 18:35:16
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:35:22
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:36:23
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:36:23
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-12 18:36:23
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-12 18:42:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=20de21ee-2a66-47db-83c6-93e5cfeab465}
2025-10-12 18:42:40
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=20de21ee-2a66-47db-83c6-93e5cfeab465}
2025-10-12 18:42:40
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-12 18:42:40
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=20de21ee-2a66-47db-83c6-93e5cfeab465}
2025-10-12 18:48:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=28727804-82cb-4fe1-a342-b6e9df0ed41b}
2025-10-12 18:48:35
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=28727804-82cb-4fe1-a342-b6e9df0ed41b}
2025-10-12 18:48:35
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-12 18:48:35
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=28727804-82cb-4fe1-a342-b6e9df0ed41b}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-12 13:12:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T13:12:09.872121, scheduled_at=2025-10-12T13:12:09.872086, custom_extractions=null, telephony_data={duration=0.0, to_number=+919433525208, provider_call_id=4a2c6ba6-5e00-438b-9c7b-4673daaece96, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919433525208, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=e0087729-a01e-4d93-9dd7-ee35bc9e1af3, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T13:12:40.10487, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 13:12:40, id=20de21ee-2a66-47db-83c6-93e5cfeab465, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 13:12:09, status=busy}

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{created_at_str=2025-10-12 13:05:12, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T13:05:12.273087, scheduled_at=2025-10-12T13:05:12.273058, custom_extractions=null, telephony_data={duration=0.0, to_number=+919433525208, provider_call_id=11d23556-651d-4e0c-b13d-09f53670fe97, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919433525208, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 18:24:38, callback_request_id=null, is_callback=null, fullName=ARNAB, resume_review_id=68eba47618c34103788da708, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout generally follows standard formats but lacks some clarity and consistency across sections. Ensuring uniform formatting, especially in section headings, can enhance readability and searchability., score=65, readability=Overall readability is acceptable, but shifting the order of experience to feature more recent roles first would improve clarity. Adding some space between sections could also increase visual appeal and ease of navigation., essentialSectionsPresence=Essential sections such as Experience and Education are present, though the Experience section should be reordered to reflect reverse chronological order. Skills and Summary sections are effectively included, but the Hobbies section might be deemphasized or removed for better professional focus., scale=100}, atsReadabilityScore={feedback=Overall, the resume is broadly compatible with ATS but can be optimized further for specific roles. Adding industry-specific keywords could enhance ATS performance., score=60, scale=100, keyElementsReadableByATS=Most key elements such as contact information and job titles are presented clearly for ATS parsing. Ensuring consistent formatting will further bolster ATS readiness.}, impact={feedback=The resume uses bullet points effectively but lacks consistency in quantifying achievements. Stronger focus on quantifiable results can bolster impact., score=58, spellCheck=The resume appears generally free from spelling errors, indicating a good level of attention to detail. Consistent proofreading will help maintain this standard., bulletPointsUsage=Bullet points are employed well to outline responsibilities but should emphasize accomplishments over duties. Integrating more concise and focused bullet points will improve clarity and impact., weakActionVerbs=While some action-oriented language is used, there's room for stronger verbs that convey leadership and initiative clearly. Replacing verbs such as 'managed' with more dynamic alternatives can improve the narrative., scale=100, quantifyingImpact=There is some attempt to quantify achievements; however, more specific metrics and outcomes are needed to enhance the overall narrative. Statements like 'improving financial performance' should be backed by clear data or percentages., repetitionAvoidance=Certain verbs and phrases are repeated across sections, diluting the impact of the achievements listed. Efforts should be made to diversify language usage to maintain reader engagement., accomplishmentLanguage=The language used occasionally emphasizes duties over outcomes, missing chances to showcase clear achievements. Emphasizing what improvements or successes occurred due to specific actions would enhance effectiveness.}, crispness={feedback=The resume packs too much information into long bullet points, impacting reader engagement. Brevity and clarity are crucial., resumeLength=Given the years of experience, the length of the resume is borderline excessive. Editing down non-critical information and tightening language can improve focus., score=55, bulletPointsCount=A high number of bullet points are used, which, while comprehensive, may overwhelm the reader. It is advisable to have a strategic selection of the most impactful points only., fillerWords=Some filler words are present that don't add value to the content. Removing unnecessary words will lead to more powerful statements., bulletPointLength=Many bullet points are overly lengthy and dilute key messages. Aim for succinctness by keeping to one or two lines each., scale=100}, qualityAddOn={feedback=The use of buzzwords is minimal, but some clichés detract from originality. Achieve stylistic consistency by refining these elements., score=62, buzzwordsCliches=Terms like 'data-driven decision-making' are somewhat overused and can be replaced with specifics about how data improved outcomes. Focusing on concrete examples over bland buzzwords is advisable., datesFormatting=Date formatting is inconsistent, e.g., 'Jun'19-Present' should be standardized as 'June 2019 - Present' to improve clarity and presentation. Uniform formatting across all sections is important for professional readability., activeVoice=Active voice is generally used, though certain sections present opportunities to add clarity by emphasizing the subject over the object. Reviewing sentences for more direct constructs will add to engagement., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, keeping a professional tone. 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