Call Details

Bolna ID: 4af0ce8d-1a2c-460d-bc07-463645f08b60

Phone: +917980012650

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-12 18:30:10

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 18:41:32

Next Call Scheduled:
2025-10-12 18:41:32

Call Timeline 14
2025-10-12 18:30:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 18:30:15
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:30:23
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:30:57
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:30:57
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-12 18:30:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-12 18:36:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4f742d26-fc48-4753-afaa-fdb026544313}
2025-10-12 18:36:32
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=4f742d26-fc48-4753-afaa-fdb026544313}
2025-10-12 18:36:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-12 18:36:32
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4f742d26-fc48-4753-afaa-fdb026544313}
2025-10-12 18:42:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fdd4ffe1-ffd0-4c46-b408-319e902937c8}
2025-10-12 18:42:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=fdd4ffe1-ffd0-4c46-b408-319e902937c8}
2025-10-12 18:42:34
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-12 18:42:34
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fdd4ffe1-ffd0-4c46-b408-319e902937c8}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-12 13:06:09, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T13:06:09.862475, scheduled_at=2025-10-12T13:06:09.862448, custom_extractions=null, telephony_data={duration=0.0, to_number=+917980012650, provider_call_id=033bafb6-dc69-4bba-894a-b608c5727432, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917980012650, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4af0ce8d-1a2c-460d-bc07-463645f08b60, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T13:06:31.382768, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 13:06:31, id=4f742d26-fc48-4753-afaa-fdb026544313, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 13:06:09, status=busy}

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{created_at_str=2025-10-12 13:00:11, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T13:00:11.331898, scheduled_at=2025-10-12T13:00:11.331864, custom_extractions=null, telephony_data={duration=0.0, to_number=+917980012650, provider_call_id=15d37616-3876-4f7b-b7f8-e437362525ef, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917980012650, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 18:19:25, callback_request_id=null, is_callback=null, fullName=ARNAB, resume_review_id=68eba3ae18c34103788da6eb, reviewDetails={overallScore={score=64.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume features well-defined sections including Professional Summary, Work Experience, and Education, contributing to a coherent structure. However, the alignment of dates and job descriptions could be more uniform to improve readability., score=68, readability=The readability of the information could be enhanced by ensuring consistent formatting, especially with bullet points. A cleaner, more professionally formatted document facilitates better navigation and understanding for the reviewer., essentialSectionsPresence=Essential sections such as Work Experience and Education are present and generally effective, though they could benefit from being ordered in reverse chronological order. The inclusion of Skills and Projects Undertaken is relevant, but Hobbies and Languages cause slight distraction., scale=100}, atsReadabilityScore={feedback=Design and formatting of the document show a reasonable degree of ATS compatibility, with clearly labeled sections aiding parsing. Expanding the use of industry-relevant keywords would augment ATS scoring., score=66, scale=100, keyElementsReadableByATS=Crucial details such as name, contact information, and professional experiences are formatted accessibly. However, improving keyword presence will enhance ATS retrieval efficacy further.}, impact={feedback=The resume employs a considerable number of action verbs and attempts to quantify achievements, enhancing impact. Further optimization is possible by more consistently using strong, action-oriented language across all sections., score=63, spellCheck=The resume appears free of spelling errors, which supports professionalism. Regular spell checks are advisable to maintain this level of quality., bulletPointsUsage=Bullet points are used to organize details effectively, providing a clear overview of tasks and achievements. However, some bullet points are overly detailed and can be simplified to improve clarity and focus., weakActionVerbs=Overall, the resume effectively uses strong action verbs, though some sections default to weaker verbs that dilute the impact. Strengthening these verbs can further enhance the persuasiveness of the resume., scale=100, quantifyingImpact=Quantifiable data is integrated into the resume, but there are opportunities to include more specific figures or percentages. More exact measurements of success would increase the perceived impact of listed accomplishments., repetitionAvoidance=Repetition of phrases and roles is present and can be minimized by varying language and focus areas. Avoiding such redundancy ensures each experience brings unique value to the document., accomplishmentLanguage=There is a solid use of accomplishment-oriented language throughout the document. However, highlighting the positive results of actions taken could be more consistently applied.}, crispness={feedback=The resume is comprehensive but could benefit from conciseness, especially in the description of roles and responsibilities. Employing more succinct language will enhance readability and information retention., resumeLength=The length seems appropriate for someone with extensive experience. However, trimming superfluous details would make it more targeted and easier to digest for recruiters., score=60, bulletPointsCount=The number of bullet points used is slightly excessive, leading to some repetition and verbosity. Reducing the count and enhancing the precision of bullet points will improve clarity., fillerWords=Several filler words are present, diluting the overall impact. Reducing these and focusing on direct, powerful language would lift the resume's strength., bulletPointLength=Bullet points tend to be lengthy and can be reduced in length for increased effectiveness. Clear, concise points will improve the delivery of key information., scale=100}, qualityAddOn={feedback=The resume generally avoids clichés and buzzwords, although some sections could be optimized for greater precision. Consistency in date formatting and language use would help maintain a professional tone., score=64, buzzwordsCliches=A few buzzwords are present, which could be substituted with more explicit language for clarity. Specificity in terms of skills and achievements helps in standing out in a crowded marketplace., datesFormatting=Inconsistencies in date formatting are evident, which could be confusing. 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