Call Details

Bolna ID: b7d8d9dd-1b55-49fc-8f48-4b2710ed9b30

Phone: +917013709084

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-12 18:29:09

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-12 18:41:06

Next Call Scheduled:
2025-10-12 18:41:06

Call Timeline 14
2025-10-12 18:29:11
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-12 18:29:14
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:29:15
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:30:07
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-12 18:30:07
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-12 18:30:07
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-12 18:35:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=43721bcd-15a2-4b6e-a79d-f766b66f0832}
2025-10-12 18:36:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=43721bcd-15a2-4b6e-a79d-f766b66f0832}
2025-10-12 18:36:06
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-12 18:36:06
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=43721bcd-15a2-4b6e-a79d-f766b66f0832}
2025-10-12 18:41:10
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2dab428a-8bcb-44d4-b428-5b993c039bfe}
2025-10-12 18:42:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=2dab428a-8bcb-44d4-b428-5b993c039bfe}
2025-10-12 18:42:05
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-12 18:42:05
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=2dab428a-8bcb-44d4-b428-5b993c039bfe}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-12 13:05:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T13:05:10.744637, scheduled_at=2025-10-12T13:05:10.744597, custom_extractions=null, telephony_data={duration=0.0, to_number=+917013709084, provider_call_id=b4b2b026-652b-4273-ab70-e1beedd70e6c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917013709084, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b7d8d9dd-1b55-49fc-8f48-4b2710ed9b30, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-12T13:06:06.194692, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-12 13:06:06, id=43721bcd-15a2-4b6e-a79d-f766b66f0832, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-12 13:05:10, status=no-answer}

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{created_at_str=2025-10-12 12:59:10, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-12T12:59:10.902308, scheduled_at=2025-10-12T12:59:10.902275, custom_extractions=null, telephony_data={duration=0.0, to_number=+917013709084, provider_call_id=0eb4ed85-4d3a-4b57-bc08-fe1fd74b870c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917013709084, recipient_data={recipient_phone_number=null, review_completed=2025-10-12 18:18:38, callback_request_id=null, is_callback=null, fullName=Gulfarosh, resume_review_id=68eba3789f941c720e707d31, reviewDetails={overallScore={score=63.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Profile, Professional Experience, Education, Skills, and Languages. However, it lacks a clearly defined layout, which may affect readability and quick navigation., score=67, readability=Improving section headers with bold or capitalization can enhance readability. Ensure consistent spacing and margins to prevent crowding of text., essentialSectionsPresence=The Experience section is present but not optimally structured; it should ideally start with the most recent position. The Education section is appropriately placed and labeled., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, with key sections and information in place. To enhance ATS compatibility, consider adding more industry-specific keywords and reducing format complexity., score=66, scale=100, keyElementsReadableByATS=Key elements like contact information, location, and job titles are clear, facilitating ATS processing. Ensure company names and job titles are consistently formatted for easier parsing by systems.}, impact={feedback=The resume uses bullet points effectively but lacks quantifiable achievements, which reduces impact. Using specific metrics can improve the demonstration of success and competency., score=62, spellCheck=The document appears to be free from spelling errors. However, maintaining attention to detail in language consistency and grammar throughout is crucial to uphold professionalism., bulletPointsUsage=Usage of bullet points is present, making the information skimmable. However, some points are too detailed and can be made more concise without losing important information., weakActionVerbs=Some points use weak or generic verbs that do not convey strong action or leadership. Consider stronger verbs such as 'orchestrated', 'championed', or 'engineered'., scale=100, quantifyingImpact=The resume does not frequently quantify achievements, such as percentages, dollar values, or other measurable outcomes. Incorporating these would enhance the impact and depth of the roles listed., repetitionAvoidance=Repetition of skills and tasks across different roles is noted, which reduces the strength of the document. Each role should highlight unique achievements or skills to maintain reader engagement., accomplishmentLanguage=The language occasionally implies tasks rather than accomplishments, which diminishes the perceived impact. Emphasize outcome-oriented language to better highlight achievements.}, crispness={feedback=Overall resume length is appropriate but could benefit from more concise bullet points. Some sections are wordy and need refinement to make them succinct and impactful., resumeLength=Given the level of experience, the length of the resume is adequate. However, the verbosity in some points could be trimmed to ensure key points stand out., score=59, bulletPointsCount=The number of bullet points is significant. Consider limiting each section to 5-7 concise bullet points that highlight major accomplishments and responsibilities., fillerWords=There is a noticeable presence of filler words which can be eliminated to contribute to a more precise resume. Streamlining sentences will increase clarity and effectiveness., bulletPointLength=Many bullet points are lengthy and could be broken down into more concise statements. Shortening these will help maintain reader interest and convey impact swiftly., scale=100}, qualityAddOn={feedback=The resume moderately follows stylistic guidelines, but some clichés and inconsistent date formatting reduce its impact. 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